Really big scam (SIMO)
Really big scam (SIMO)
Skyroam, or SIMO, run a massive data plan scam for e sims. The first purchase you make, won't have auto renew on, so you use the data, and then it runs out- great! When you have to rebuy, the data plan AUTOMATICALLY RENEWS. They do NOT tell you this, and you CANNOT turn it off.
This data plan will keep renewing, with renewal emails sometimes sent to your junk, sometimes never sent to you at all. Only after checking your bank statement and seeing that you've somehow used 30gb in a month (not physically possible for 1 phone connected for 30 mins every other day), will you know this.
PLUS some of these charges are duplicates- so you get 2 charges in the space of a couple minutes. Again, no word of warning or contact by SIMO themselves.
Oh, and the customer support team is an AI chatbot. Don't get your hopes up thinking you're speaking to a human, they use a fake name. I sincerely hope its not a person as if so, they're one not competent of checking basic account statements.

