It is a good app for people who like movies with blood and crime or for people who watch documentaries. Although it is highly praised by the public, it is not as good as I expected. I bought a one-mo... See more
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They don't control billing through…
They don't control billing through Google. If there's a problem, they refer you to Google. Google refers you to them. And so on and so forth, and you still don't have access to the content you paid for.
Misspelled Mail
I signed up for a limited time offer for Sky Showtime, but in my rush I misspelled my mail. Due to a misspelling I couldn't acknowledge my mail and had to contact the company. As I received an answer the next day (Friday) I wasn't sure if the problem would be fixed right away. Sure, I was hoping but as I knew it were the end of the weekday I couldn't expect it. Due to the weekend, I had to wait for Monday to get my problem solved and when it came the problem was solved. I can only base my recommendation of this streaming service on the help and for that, I give them top grade's.
You did not do anything in regards to…
You did not do anything in regards to my issue, I only received an email saying you are more busy than usual. I will cancel my subscription as I cannot watch the shows as per the plan selected and with the official supported devices mentioned on your website.
When all ends well
When all ends well, everything it's great! So, thank you very much for helping me to solve my dilemma.
Can’t even watch movies without having…
Can’t even watch movies without having to reconnect anytime. The connection is really bad with other devices and keeps losing connection in the middle of my movies or series. After only 4 days I canceled my premium account again.
Skyshowtime is bad, not worth the money
When they first started streaming in my country, the service had a promotional price with a guarantee clause that the price would not change for the duration of the contractual relationship. So, I kept the service and pay regularly even though it sucks and does not have any content worth paying for, but I am happy that such services exist in my country, and with my subscription I support their survival here. Well, Skyshowtime does not deserve that. Why? Bcs they simply started charging me a fee for skipping ads, without even asking me, or informing me about it, so I canceled the ad skipping service purely on principle. Now I am forced to constantly watch repetitive commercial for cosmetics and some powdered chick screaming every 10 minutes for 40 seconds, and also their commercials for series and movies that are years old, and they advertise them as if they had just been released in cinemas. Although they technically did not break the contract, they still violated my rights that are guaranteed to me by the contract. If I go to court with this the law of consumer protection will be on my side. But, nah, they are not worth it. Their content is boring, there are no new movies only few series per year but everything they put up for viewing can be found on streaming platforms - for free and without ads. These comments that says how service is great, customer support solved the problem, and the like, are fake comments and are written by people who are paid to write such things. I know this because I have worked with such people myself in my past. In short, Skyshowtime is garbage and not worth a single euro. I will cancel my subscription if the ads are not removed or at least skipable.
14 second unskipable ads on Premium account
SkyShowtime has introduced ads even for Premium accounts. Despite claiming that you will get an ad free experience, they label these ads as "promos" of their shows, which is total bullshit, because they are still unskippable ads that I don't want to see. And they force feed you these ads between each episode. What the hell kind of world has this come to that you pay for a Premium service so that you DON'T see ads, yet they simply label them "promos" and still show them.
I don't understand why
I don't understand why, in order to view SkyShowTime, I have to pay to Google. Google took my money for a canceled monthly subscription, while I pay an annual one too. Why I cannot pay directly to Sky ? How can I get rid of Google ?
I thank you for your rapid answer.
I thank you for your rapid answer.
Anyhow there are still appearing announcements during the films playback. I agree for that regarding the small price increasing you required. I hope the the receiving of your programs on 4 devices will be as you promised.
In Spain
In Spain, Skyshowtime is so slow in answering via chat, email... The customer service is not good
It was a great experience
It was a great experience, my situation was solved quickly. I was treated well, I am very pleased about the interaction.
Online help/chat not useful
I didn't get an answer to any specific question I asked. Only the ready-made answers like: "We do not support...", "We have already contacted the team...", "We are working on the problem...", "We are sorry for the inconvenience...", etc. I am a paying customer and wanted nothing more than to watch an episode of my favorite series on my PC.
dos not support linux
dos not support linux, will cansel my user until they do
I'm very happy with how they solved the…
I'm very happy with how they solved the problem!
I can't wait to watch "skyshowtime"
Best customer service experienced so far!
The customer service at skyshowtime is the absolut best! Everytime I reached out to them they managed to sort out my problem easily and quickly. And they were super polite all the way through, giving me the option of even speaking in my native language. I cannot thank them enough, not the network itself but the lovely people who actually do their job in that customer service center in India. They deserve appreciation and good pay.
Worst services
Worst services. Never pay again. I pay every month and when i stop paying they cancel my account, 2weeks i pay for nothing. I send them mail and give me a voucher. I said NO ! Refund my money.
Didn't want to give nothing
Great Suport!
I had a problem with the card renovation, and because of it I lost the life discount. Got in touch with them, explained the situation and they restored everything, quickly wth great instrutions. Great support.
Customer service No help at all total…
Customer service No help at all total incompetance.
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