SkyTab Reviews 

396
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and friendly approach, finding products and services easy to use and efficient. Reviewers consistently highlight excellent customer support, noting quick responses and comprehensive assistance with setup, troubleshooting, and business improvement. However, some customers reported the product felt outdated or had too many steps for quick transactions, with occasional limited capabilities for certain business types. A few also mentioned difficulties reaching customer service or sales, experiencing long technical support queues, or issues regarding contract terms.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting exceptional service from individuals... See more

User experience

Customers had positive experiences with user experience, finding the systems easy to use and set up, with... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Product

Users describe positive interactions with the product, with many reviewers expressing satisfaction with its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eric has been absolutely fantastic from start to finish! He made the whole process of getting our new card machine effortless. He’s incredibly welcoming, easy to talk to, and always quick to respond t... See more

Company replied

Rated 5 out of 5 stars

My experience with SkyTab has been mostly pleasant. There have been some hiccups due to some limited capabilities since I have a food truck and not a full service restaurant, which this platform was... See more

Company replied

Rated 5 out of 5 stars

Set up with steve last week . What a easy process it was , everything discussed and showed me everything in idiot terms lol . Never felt pushed into anything like with other hard sell suppliers we h... See more

Company replied

Rated 5 out of 5 stars

We have been using the sky tab / shift card machine now for a week or so & I must say its easy to use once you get used to the different layout. Payments are made quickly :). Also I love the new fu... See more

Company replied


Company details

  1. Eftpos Equipment Supplier
  2. Business to Business Service
  3. Card Processing Service
  4. Payment Service

About SkyTab

Written by the company

SkyTab is Shift4's next-gen, all-in-one point of sale and restaurant management platform.

Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve.  

Features include:  

  • Online ordering
  • Mobile ordering & payments
  • Reservations & waitlist management
  • Customer loyalty program
  • Labor management
  • Reporting & analytics
  • InCharge mobile app
  • Marketing tools
  • Third-party integrations

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

396 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(396)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
eric

Rated 5 out of 5 stars

Excellent service

Eric provides an excellent service. He explains everything and is easily contactable if you need help.

April 1, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Thank you for the kind words! We’re glad to hear you’re happy with our service!

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Rated 5 out of 5 stars

Excellent service

Excellent service, Eric has been so helpful. great at explaining everything to me. He’s a star 👍

April 29, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Hey there, thanks for the kind words! Glad to hear our team made your SkyTab experience a great one!

Rated 5 out of 5 stars

Excellent service !!!

Excellent service and all questions answered and the best thing Eric does it as it says it on the tin.

Explains it all in bitesize and he's only a phone call away for extra support

March 13, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Hey Mohammed - Thanks for sharing your experience! We're glad our team is a big help to your business.

Rated 5 out of 5 stars

We are very happy!

We are happy!
Eric came to see us and showed us a genuine saving on our monthly costs, we have the new Shift4 terminals which are superb so glad we changed.

April 26, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Hey Darren! We're happy to hear you're enjoying your new POS system and that our team has been a great help to your business.

Rated 5 out of 5 stars

Excellent service

Excellent service, Eric has been so helpful. A phonecall away to answer any queries, great at explaining everything to me. He’s a star🌟

April 18, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Thanks for taking the time to leave us a review, Susan. We're glad to hear he's been so helpful and always just a call away. Thanks for being a Shift4 customer.

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Rated 5 out of 5 stars

Eric has been assisting us in our…

Eric has been assisting us in our business for a number of years now. Always great service.

April 1, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Lynn - We love hearing how our team has helped your business thrive. Thanks for choosing SkyTab! 💙

Rated 5 out of 5 stars

Eric and the team have been looking…

Eric and the team have been looking after us for years. Fantastic level of service and prices always better than anywhere else we've found.

April 29, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Hey Tom - We're glad to hear you have been a Shift4 customer for years. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service would highly recommend

Excellent service would highly recommend eric he goes above and beyond to help you out . Worked with us now for over 10 years .

April 2, 2025
Unprompted review
SkyTab logo

Reply from SkyTab

Thanks for being a loyal customer, Kevin! We're glad to hear our team is there to help when you need it.

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