Worth experience ever
Unfortunately, our experience was far from what we expected for my child’s birthday celebration. We booked a 3-hour yacht trip through Master Yacht and paid extra specifically for a kids’ slide, as it was an important part of the day.
Once we were already out at sea, we were informed that there was no slide. Both the captain and the broker from Master Yacht handled the situation very poorly. The captain insisted on full payment and stopped the yacht for around 20 minutes to argue, which created a very uncomfortable scene in front of the children.
When the girls were about to jump in and swim, he turned the motor on so they couldn’t enter the water and said he wanted to end the trip early and head back. What was supposed to be a joyful birthday turned into a fight in front of my daughter and her friends.
We tried to communicate calmly and asked the broker to step in and handle the situation properly, but there was no real support or solution. The captain even said in front of the kids that he doesn’t care, even if they fire him.
It was very upsetting and disappointing. A special day for my child should never have been handled this way.








