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Slackjaw Apparel Reviews 596

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TrustScore 4.5 out of 5

4.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting the excellent materials, designs, and overall craftsmanship. Many people also commend the efficient and fast delivery service, often noting that items arrive promptly and are well-packaged. The customer service is frequently described as friendly, helpful, and responsive, contributing to a seamless and positive shopping experience. However, some customers expressed dissatisfaction with issues related to their orders, specifically concerning incorrect sizing and slow dispatch times. A few people reported receiving items that were not the size they ordered or experienced delays in their orders being shipped, leading to frustration and additional costs for returns.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers consistently praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional and... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the super... See more

Order

People report ambiguous experiences with order. Many customers praise the quick and easy ordering process,... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and ease. Customers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was an initial problem with some sizes ordered. However Rob the owner was so understanding and sent replacements and refunded our return postage. The T-shirts are top quality and fantastic desig... See more

Rated 5 out of 5 stars

The best quality gear on the market. So so cool man and top quality hard wearing fabric and perfectly made. Delivery is super fast also and perfectly packaged. Can't rate this company high enou... See more

Rated 5 out of 5 stars

I've been buying from these guys regularly since I first came across their Facebook page in 2018, and have remained a fan ever since. All the designs are awesome and the quality and fit of their cloth... See more

Rated 5 out of 5 stars

A great experience. I have several Slackjaw t shirts and they're all well constructed , thick cotton, quality prints and fit really well. The item arrived in the post shortly after ordering.

Company details

  1. Clothing Store

Written by the company

One for the road. Adventure & Moto inspired Clothing & Accessories.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

596 reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The best quality gear on the market!

The best quality gear on the market.
So so cool man and top quality hard wearing fabric and perfectly made.
Delivery is super fast also and perfectly packaged.
Can't rate this company high enough.
Addicted!
Nice one guys!
Steve E

July 31, 2025
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Rated 1 out of 5 stars

Response to your response

Re: your response to my review.. I suggest you check you inbox’s again, because I assure you I did message.
Also while we are on the subject of my order, the fit of the T’shirt is awful, really bad cut..
I’m a size large and of an athletic build with no pot belly.. the torso is snug and the arms are baggy with tight chest area.
So between the bad cut of cloth and poor customer service, I shall not be buying again.. which is a shame because I like your designs..

July 9, 2025
Unprompted review
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Reply from Slackjaw Apparel

Hi Andrew, thanks for your valuable feedback. I have checked our inboxes again, using both your surname and email attached to this review and have found nothing - I do apologise! Sorry to hear you weren't a fan of the cut of the t shirts - we had received this feedback previously and reworked all our sizing to fit more in line with said feedback. I also note that you have placed 2x previous orders with us, that seemed to have fit perfectly as they were not returned. So I do apologise that on this occasion we were not able to accommodate your needs. If you need anything else please do not hesitate to get in touch. Thanks again, Rob

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Rated 5 out of 5 stars

The gear is great

The gear is great, dealing on line was easy and straightforward but the best thing is Mark off lean into wind is wearing your gear what a guy and what a program on YouTube love it 😊

Cheers Paddy 🤙

June 25, 2025
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Reply from Slackjaw Apparel

Cheers Paddy! Mark is the man! Glad you love the gear

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