SLAPSTA  Reviews 65

This company has had me waiting since last Wednesday 18th for a parcel it is now the 23rd and I placed my order on the 11th and still no parcel has came threw these people are just taking your money and blanking customers for days and then comes up with excuses, in a professional business there should be no excuses and should be sticking to timing that you advertise on your website I genuinely feel as if they are testing my patience and feel as if I’ve been scammed which is only going to make a person call trading standards and call the bank due to fraud

What a joke of a company I ordered on Wednesday the 18th of January I messaged them on the Friday asking will my package get shipped today they told me it would but it did not get shipped so I waited till the Monday to message them again and they said 100% It be get shipped out today and it did but when Evri delivered the parcel they left it on my doorstep without my authorisation or knowing and it got stolen so I contacted Slapsta along with Evri and because of the consumer rights act 2015 it still falls with the seller until the package is in my hands so Evri tell me to contact the seller which I did then they ask me to get a crime reference number which I got from the police I gave that to them and they still have not refunded me and they still asking me have I contacted Evri it’s a complete joke going in circles I have proof of everything I will definitely not be using this company again

Scammers . No communication and haven’t dispatched my order as promised

Been nothing but patient my orders 3+ months now when I was told multiple times it was finishing. Having to file to get my money back as they will not respond or communicate.

My experience was good, you got to be patience with them as they get very busy so time frames could change, I love my work it's made my brand even better. Thank you Tom he's the one who was my designer

After reading the reviews I was very skeptical my package would arrive. However I greatly received it

Been using these guys for a while now never really had an issue with any order always high quality and will reach out to you to ensure packaging is correct and of high quality by far the best and most efficient packaging company around don't bother wasting time looking else where u get what you pay for these a reasonable prices for the quality of the product 10/10 always 🫡👊💪

They were reliable until i paid $2500 for a Bitcoin order and they ghosted me and didn't deliver stay away from this company big headache

received my order promptly, would recommend 👍🏼

Great service and packaging, keep up the good work👊

Staff are all amazing they go above and beyond to ensure happy with product.
The finished product is of high standards.
Recommend these guys all the time.

Had emergency just before event in Barcelona, called up Slapsta and they got my order of 500 labelled bags out in 24 hours.
Rapid response and great service.

They will take your money and not even finish the project. They have the Worst communications in the world. I spent £300, 2 months ago and have not recieved the end result of what I've paid for.

AVOID AT ALL COSTS

I ordered labels from them more than a month ago, and other than taking my money, they have done nothing else.
I call their number, but it goes unanswered and the mobile of the owqner is on do not disturb. What ever their problem is, this is no way to treat customers. I had used them before, but this will be the last time. It was a disaster.

In response to your comment:
I'm glad you are back to normal operations. My review is updated to reflect that

Great service, great products, great delivery time. I cannot fault the team in any way. I have always received my order on time and to a high standard. Big up SLAPSTA every time!

The service is tragic. They started making a logo, promised to improve it but did not do so. When asked why they are not keeping the agreement, they refused to continue. They offered 50% of the money back. Just a scam! And now, after looking into it and reading forums, I realized that this is just one big deception. They take all the clients who can pay, take the money, then offer half back. A real scam!

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Part 2
Order number #46812

To check it , its easy everything is writed in our conversations . And after i writed my story on Trustpilot , they send me a massage . What if i will delete my comment they will give me back 100% of money. So to understand. They are scammers, before the comment they didn’t see why to give back the money, but after they get scary to lose more clients who can scam,it was a reason for refund . Discord and reddit is full of the storys.

Yes i lose 100£, but i hope its will help to save some one else money and time.

( everything i write i can prove, all conversations are saved)

And if they just said. “Sorry its was mistake of our designer, we will finish the job or we will refund your money. Its not the way we work. And blablabla. Then it was different. But now they just show what they give a f…k.

So be aware of them. Nice package and account don’t shows how it really is.

Excellent service, recommended to all people who want custom products made. Very polite and swift coms

Will be back again very soon thank you 😊

Made a small order from Slapsta. I wasn’t happy with the design on the website which wasn’t a problem as I was quickly put through to someone who came up with design which I loved straight away. They added a logo I needed. The parcel came and the product is of highest quality. Big thank you!

Very professional high quality service and products. I misunderstood the lead time sent an email replied within an hour with my queries resolved i didn't even need to contact them back
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Good service and help