Ryan Ellis took over our claim, which had been outstanding for nearly 5 years. The circumstances were personally difficult, and from the moment Beth Mackay received contact from the MIB, she contacted... See more
Company replied
Location
Switch locationTower Road 2, Egerton House, CH41 1FN Birkenhead, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wasn't aware that I may have been mis sold these historic car financing agreements going back so many years for which I no longer have any paperwork for. Thus I am pleased Slater & Gordon have brou... See more
Company replied
Although we didn't get the outcome we hoped for, I couldn't have asked for more from Slater and Gordon,in particular James, who I would highly recommend to anyone who is looking to make a hearing loss... See more
Company replied
Company did well despite total intransigence from the other side . A little more updating could have helped though I appreciate there was often nothing to say over the last 9 tears. Most importantly o... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
Tower Road 2, Egerton House, CH41 1FN, Birkenhead, England, United Kingdom
4.4
Excellent
110 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s been a long long time to get this…
It’s been a long long time to get this email.
June 1, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Robert,
Thank you for your review. If you have any concerns, please email carfinanceclaims@slatergordon.co.uk who should be able to assist.
Kind regards,
Lucy Ellams
Customer Analyst
I will always be incredibly grateful to…
I will always be incredibly grateful to Slater & Gordon in particular my solicitor Donna Rose for helping me recover a fair amount of compensation after I was ran over, Donna was amazing throughout and helped me with lots of things like retrieving my medical records and also helped arrange counselling and physiotherapy as well as staying in contact with me and keeping me updated. Thank you so much, David.
May 6, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi David,
Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Ryan Ellis acted with knowledge and consideration
Ryan Ellis took over our claim, which had been outstanding for nearly 5 years. The circumstances were personally difficult, and from the moment Beth Mackay received contact from the MIB, she contacted me and was very empathetic to our situation and actually did what she said she would do, which in this day and age is quite rare. Thank you Beth. Our case handler was Ryan Ellis, and he too was super efficient, understood our case and thoroughly outlined the target outcome for the claim. He was amazing, keeping us updated and making sure that the claim fully took into account all personal injuries and losses. Thank you so much, you have restored my faith in solicitors, and made a real difference to our situation. Thank you Ryan.
May 1, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Anne,
Thank you so much for your 5* review and for your kind words about our colleagues, Ryan and Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Kris, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
I would like to thank Slater and Gordon…
I would like to thank Slater and Gordon for all the help they have provided, keeping me well informed . Special thanks to Amanda Kidd ,who has helped me with every step every of the way .
May 8, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi John,
Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Extremely easy to start the process
May 6, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Michael,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Simple and easy to complete the form
April 28, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Alan,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
From the beginning Slater and Gordon…
From the beginning Slater and Gordon have been great , they assigned Amanda Kidd to me and she has been with me all the way , has explained everything as each stage has unfolded and even kept in contact with me whilst I was abroad , every query I have had she has explained and meant that fro me the whole process has been stress free which is all you can ask for when you’ve been the victim of a set of circumstances none of which are your own fault
September 15, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Nigel,
Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Philip,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Helpful and prompt answers to my…
Helpful and prompt answers to my questions.
Ria Eaton was always at hand when I needed her.
April 15, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Rob,
Thank you so much for your 5* review and for your kind words about our colleague, Ria. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Lizzie,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Paul,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Very quick and efficient to seach the…
Very quick and efficient to seach the cars & finances company. Thanks5
April 5, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Chris,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
it took them six years to get me…
it took them six years to get me compensation for a traffic accident where the insurer admitted liability immediately. They had a medical done too early and for several years lost my expense receipts. They left me without a caseworker, making it almost impossible to contact them. They eventually got someone thoroughly competent to sort it out.
April 9, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Douglas,
Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development.
Kind regards,
Lucy Ellams
Customer Analyst
Wow that was quick and very easy
March 31, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Graham,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Very quick service
March 31, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Mary,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Warren,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Excellent service and communication is…
Excellent service and communication is brilliant. I have been kept informed every step of the way, which is very important thank you 😊
March 27, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Sarbjit,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.