Sleepeh Reviews 

63
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product selection and competitive pricing that help them save significant money on essential health and wellness purchases. Consumers also highlight the incredibly helpful customer service team, noting that staff members are responsive, kind, and ready to answer any questions promptly. Some reviewers were not happy with occasional delivery delays or missing items in their initial shipments. Despite these occasional setbacks, most people remain extremely satisfied with the overall service, noting that issues get resolved and future orders arrive quickly. Buyers consistently recommend the platform for its reliable support and great value.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing satisfaction with top quality items and... See more

Price

Consumers find price satisfaction to be a major highlight, consistently praising the very reasonable,... See more

Customer service

Customers had positive experiences with customer service, expressing widespread delight over the prompt,... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt responses, helpful... See more

Order

Users describe positive interactions with order processes, frequently highlighting fast shipping and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was a pleasant surprise with an exceptional price of the mask so I bought two. I bought Resmed Activia LT Nasal Mask large. I have been buying from Medigas for over 20 years for mu... See more

Rated 5 out of 5 stars

I heard about their extensive CPAP supplies and decided to check out their website. I quickly found my Philips Respironics full face mask at a very competitive price (even before receiving my $20 off... See more

Rated 5 out of 5 stars

Would love to add more stars!!! When you're a CPAP user you know that spare parts are important but not always on hand. I recently purchased a Fischer Paykel nasal cradle mask. Awesome mask, great... See more

Rated 5 out of 5 stars

I have purchased a number of items from Sleepeh in the last two or three years. Excellent prompt service and competitive pricing. I recently had a problem with my backup battery and phoned Service d... See more


4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would love to add more stars!!

Would love to add more stars!!! When you're a CPAP user you know that spare parts are important but not always on hand.
I recently purchased a Fischer Paykel nasal cradle mask. Awesome mask, great decision and had it within a couple of days but I didn't order spare parts, it was new why would I need to do that. So I surfed around looking for fastest delivery and best price. Of course everyone thinks immediately of Amazon but not at the price I was willing to pay although it would arrive the next day.
Went to (now) my favorite sales platform and found the nasal cradle for ten dollars less and from a Canadian company. At that point my only question was going to be delivery, ( had an old mask that would get me through) but guess what, I ordered it on Tuesday and it's here on Thursday, couldn't ask for better service. The prices are great and the service outstanding. Not going to buy for my CPAP needs anywhere else. Thanks guys

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service.

Izzy's level of customer service is exemplary. She answered all of my questions and went above and beyond in helping me with my purchase today. In fact, all of my customer service experiences with them to date have been refreshingly positive !

I happily recommend SleepEH to everyone who uses CPAP therapy. Very reasonable pricing, especially for those of us who do not have extended health benefits.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

I am so pleased that I found Sleepeh

I am so pleased that I found Sleepeh. I was being gouged by another site affiliated with the Sleep Clinic I attended. When I phoned Sleepeh customer service, I received top notch assistance and had all my questions answered. I received my mask and supplies in 24 hours and on the one question I had, I received an answer literally in 24 hours. Returns are a piece of cake if there is an issue with product. I strongly endorse Sleepeh. For me as a senior, cost matters and the prices at Sleepeh are remarkable.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Prices and Customer Service

I was searching online for a new mask because I was do and I found the Sleepeh site, I had a look and the prices seemed really good. I was so excited I ordered the wrong mask at first. I emailed customer service and they fixed my problem right away. I will definitly be shopping with Sleepeh again.
Thank you

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

What made my experience great was Izzy

What made my experience great was Izzy. I had purchased a C-Spring water reservoir for my CPAP machine so I would not have to be refilling it every night. When I received it, my husband and I set it up and it did not work. The nightmare began. She went above and beyond for me. We communicated for over a month with her responding back to me as soon as she could. I was almost to the brink of returning. I have not enough words to express the gratitude and thanks I have for her. At the end of this whole ordeal, she managed to have a new replacement that arrived at my door a day later. She ROCKS…

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

We are incredibly happy with the customer service and products from SleepEh.

We are incredibly happy with the products and services that SleepEh offers. CPAP equipment that is non-magnetic for pacemaker patients is very difficult to find and can be very expensive. SleepEh has the best products and pricing that we have found and their customer service is extraordinary. Izzy in customer service has helped us immensely with our needs and if it's by phone or email, we know she is there with answers to make our lives easier with regards to CPAP supplies!

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

I heard about their extensive CPAP Supplies

I heard about their extensive CPAP supplies and decided to check out their website. I quickly found my Philips Respironics full face mask at a very competitive price (even before receiving my $20 off your first order). I placed my online order which qualified for free shipping. I received my order the next day through Purolator. I highly recommend SleepEh for all your CPAP needs. Let’s all do the right thing and support Canadian business!!

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had great customer service with…

I’ve had great customer service with this company. Recently I needed help with selecting a different product. Izzy was very efficient; kind & helpful. All the products I’ve received have been excellent & the price is great.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Staff seemed helpful and polite and…

Staff seemed helpful and polite and prices seemed decent but since I placed my order about 2 weeks ago, there has been radio silence. My order has been being prepared for 2 weeks now and no other emails or calls to inform me of what's going on. Hopefully I didn't get scammed. 😬😐
Update: Received part of my order but Purolator said I received the entire order. After arguing with Purolator, SleepEh finally took responsibility and said the rest of my order would be here by week's end. About a month now and still waiting. Really not a great experience for my first order.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Canada's #1 CPAP provider

Canada's #1 CPAP provider. I've been shopping exclusively with Sleepeh.ca for over 6 years and have ordered multiple CPAP machines, masks, accessories and other wellness purchases. Here's why:

LOWEST PRICES - Everyday prices are on par or lower than other vendors but Sleepeh constantly run sales at the best prices I can find anywhere in Canada.

FREE* SAME DAY SHIPPING - Free shipping over $99 and all my orders ship same day and arrive overnight

BEST CUSTOMER SERVICE - This is where Sleepeh really stand out from their competition. Their customer support team is amazing, often responding to emails within an hour. The team has answered all of my pre-sales questions as well as provided post-sale support when I have questions. When I've called asking about a re-stock ETA, Sleepeh was able to locate the product showing out of stock and ship it out same day. Give their customer support team a chance to impress, you won't be disappointed.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

SleepEh is an excellent company!

SleepEh is an excellent company!
Their after-sales service is outstanding, and I would like to express my heartfelt thanks to all of their staff members for their kindness and support.
In the past, I purchased my CPAP supplies from several different companies. However, after my experience with SleepEh, I will be purchasing exclusively from them in the future.
Thank you, SleepEh, for your exceptional service!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great After Sales Service

I have been a customer for many years. Selection and prices are always good and shipping is prompt. Recently I had a water tub fail prematurely and contacted customer service. Izzy promptly responded to my query and managed the shipment of a replacement tub. Amazing!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was easy.

Ordering was easy. The lowest price I could find. Service was as stated and perfect. Requested an invoice and it was sent the next day. Everything was perfect. Thanks, SleepEh.
Pete

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and Satisfaction Guarantee

I have purchased a number of items from Sleepeh in the last two or three years. Excellent prompt service and competitive pricing.
I recently had a problem with my backup battery and phoned Service dept. Steve was very helpful and prompt in reviewing the status of the battery and very quickly said that the battery would be replaced. I received a replacement battery within the week.
Great service.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Super service

Super service. Friendly reply to questions. Will definitely purchase again. Also will highly recommend to others.

Thanks, Bonnie

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

A "breath of fresh air on the go!"

Hi! Just to say thank you for my order delivered today. The mobile cart for my SimplyGo Portable Oxygen Concentrator is just what I needed to help me get around a little bit better. Good price, good product, great, free 2 day delivery service. Again, thank you! The entire online purchasing process was a "breath of fresh air!"

March 30, 2026
Unprompted review

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