Sleepgram Reviews 435

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their superior quality and comfort, especially the pillows and sheets. Many people appreciate the adjustability of the pillows, finding them perfect for a restful night's sleep and beneficial for various needs. The ordering process is often described as easy, with efficient processing and delivery. Reviewers also frequently commend the customer service for being responsive, helpful, and polite in resolving issues. However, some people were dissatisfied with the "cooling" claims of certain pillows, finding that they warmed up quickly and caused discomfort. A few other people also felt that the material of some pillowcases was rough and irritating. Additionally, some customers experienced significant delays or issues with delivery services, leading to frustration despite positive interactions with customer support.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the pillows,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt delivery and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team as... See more

Based on these reviews

Rated 4 out of 5 stars

I love the softness of the pillow it gave me the best sleep I've had in a long time. But the coolness factor is not as it is advertised the pillow isn't cool at all it is once you first lay on it but... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ **Sleepgram never disappoints!** I’ve purchased several sheets and pillows from Sleepgram, and they’ve consistently exceeded expectations. The bamboo comfort is unbeatable—cool... See more

Rated 5 out of 5 stars

I originally bought sleepgram pillows some years ago, now I only use sleep gram pillows and sheet sets. Recently I had an issue with my order and sleepgram was responsive and made things right immedi... See more

Rated 5 out of 5 stars

You guys and your customer service is amazing I feel bad FedEx keeps loosing or Mis delivering packages this is 3rd time you sent me same thing because 1st time FedEx said package was empty……. 2nd tim... See more


Company details

Information provided by various external sources

Sleepgram is the best pillow tech advancement since feathers. Our pillows, comforters, and cases come with free delivery, free returns, and a 100-night trial.


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best products around

I only buy organic. sleepgram makes the best organic product around!!! Very comfy and relaxing . I can only use organic bedding or anything made from organic materials.. My skin can tell when im using bad bedding like polyester and all the other non organic bedding. I can tell when im using the bad materials my skin is very sensitive to the nonorganic. Also made in the USA is the only thing i will buy. I don't care for China made products. From my experience don't waste your time looking elsewhere for organic made materials because the US doesn't have many options to choose from. I only buy from sleep gram. You won't be disappointed. I will say that the only thing sleep gram has to come out with is another color on their comforters because white attracts dirt very easily. please come out with another color. Something darker.... The sheets are so relaxing and doesn't make me hurt... For many years I was using the fake polyester and all the other materials and what a change I've made for health reasons too i had to make the change. I always look forward to the holidays because everything sleep gram sells is very pricey so I take advantage of the holidays sales. I just save until it's that time of the year for discounts. So thanks sleep gram for the terrific discounts. No one paid me to write this review.. Just being honest...

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I love the quality of your products it…

I love the quality of your products it shows you care about making and selling top quality. I would like to suggest that you maybe make the pillow cases in different colors than white and also maybe make bamboo pillow cases too with different colors like navy blue,black, and dark grey. Thanks

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Easy purchase

Easy purchase! I have purchased the pillows previously (probably 10 years ago) and I love them! I got my new pillows on black Friday sale and they arrived very quickly!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

I never knew that bedding is so important for getting a good night sleep. What a difference. Love your comforter; so comfortable.
Thank you!!!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

My first order got left on someone…

My first order got left on someone else’s doorstep and I never received them. I sent them a email and they fixed it right away. Got my my sheets sent out and I just recieved them. I’m excited to try them out and see what they are like

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I never thought that a real good…

I never thought that a real good night's sleep was possible. I sleep on my side and whenever I moved I always had to readjust my pillow, that's all changed since I received my Sleep gram pillow. I just ordered one for my wife

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

The final boss pillow

I absolutely love these pillows. Have 4 of my own and just bought one for a friend. I know it's a personal thing for everyone but they're customizable and i have finally stopped buying other pillows searching for the perfect one because i finally found it.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I love these pillows

I love these pillows. I’m now getting more pillows for the primary and guest rooms. They are fabulous. I’ve tried every pillow out there, and these are the only ones that support my neck after having cervical spine surgery. Highly recommend.

August 24, 2025
Unprompted review
Rated 1 out of 5 stars

Not feeling appreciated

Well, first, let me say I love the Sleepgram products. With that being said, I have purchased numerous pillows, two of the Lux pillows, I recently bought the king size white and gray striped sheets and the duvet to go with it. Then my next order I place was for the duvet for my almond color sheets and I also bought the sapphire king size sheets, and duvet. I then asked if there was a way to get a discount and granted I know that the items are on sale at this time but with the amount of money that I have spent on all of these products including the knee wedge that I bought a couple years ago, I would think giving a loyal customer a discount would be NO problem. As you can see I currently wanting to purchase the purple sheets king size, the matching duvet and the king size comforter that would go inside any of the duvets. Imagine my surprise when I asked about getting a 20-25% discount code and I was told NO because everything is on sale. I understand that everything may be on sale, but I have purchased many items when there was NO SALE. When a customer who has purchased as many products as I have it would seem that I could get an additional 20 - 25% off without a problem. I’ve dealt in customer service my entire life in banking and I understand all too well when you’re giving a sale but anything can be done if Sleepgram appreciates its loyal customers enough.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

You guys are great, FEDEX is trash

You guys and your customer service is amazing I feel bad FedEx keeps loosing or Mis delivering packages this is 3rd time you sent me same thing because 1st time FedEx said package was empty……. 2nd time they delivered to wrong house and when I called them they told me to go get it. You guys are great FedEx is garbage

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

The absolute WORST pillow I have ever…

The absolute WORST pillow I have ever purchased! I didn't make it an hour with the Sleepgram pillow before I threw it to the floor and went back to my old pillow! The most unvomfortable pillow! I have to say that customer service was no better than their pillows!

May 5, 2025
Unprompted review

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