The contacts I had were pleasant and helpful. I was in a time crunch and used the online counseling and prescription service. I performed the required steps to order a new, portable CPAP device, and t... See more
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Worse experience ever Edit: honestly sort of shocked without gong onto details as I was already irritated however. A gentleman called Dave called me and understood quick a lot of this that... See more
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I ended up talking to a representative because I had some specific questions. She was very helpful, however, I'm still receiving automated calls from Rotech, telling me that it is time to order new s... See more
I would have given a five star but when I went to purchase multiple set of air filters for my resmed airsense total of over $60 the site wanted $12 shipping. Total package weight an ounce or two. But... See more
Company details
About Sleeplay
Written by the company
Hi, we're Sleeplay.
Your ultimate hub for all things sleep.
At Sleeplay, we connect you to the next generation of sleep experts, products, and innovations, guiding you through every step of your journey towards better sleep. Whether you're new to the world of sleep health or a seasoned pro, our team is dedicated to helping you find the solutions that work best for your unique needs.
Our mission goes beyond just sleep; it's about enhancing your overall well-being. We’re setting a new standard in sleep health, one well-rested person at a time. With our wide range of products, from CPAP machines to comfortable masks, and our expert advice, we aim to transform the way you sleep, so you can wake up feeling refreshed, recharged, and ready to take on the day.
We understand that sleep apnea can turn a peaceful night into a restless struggle, leaving you feeling drained and unfocused. That’s why we’re committed to providing top-tier solutions that improve your sleep quality and, in turn, your life. Sleep isn’t just a luxury; it’s a fundamental pillar of mental health, physical health, and performance.
Surprise! You’re actually a kind and vibrant person. All this time, you were just tired. Imagine waking up each morning feeling like your best self, ready to embrace the day with energy and enthusiasm. At Sleeplay, we believe that’s possible, and we’re here to help you achieve it.
Discover our playground of sleep solutions where better sleep begins. From innovative CPAP technology to personalized customer support, we’re here to ensure you sleep soundly and wake up smiling. Because at Sleeplay, we’re not just about selling products; we’re about creating a community where sleep health is prioritized, and everyone can enjoy the benefits of a good night’s rest.
Our Playground Rules
Written by the company
- Free Shipping Over $99+
- Shop with confidence and save more when you spend $99 or more on our wide range of CPAP products.
- 30-Day Risk Free Trial
- We offer a hassle-free 30-day return policy when you buy any machine from Sleeplay.
- 30-Day Mask Trials
- We understand that a CPAP mask is a key component of CPAP therapy and adherence. That's why we provide a 30-day window to exchange a CPAP mask once per the customer's lifetime.
The Sleeplay Promise
Why you matter to us
We are beyond the business of simply selling products. Our goal is to improve the lives of our customers and achieve the highest levels of patient satisfaction.
We use the latest e-commerce technology to ensure secure and fast online services. We consistently strive to look for innovation in the industry, putting our customers first when looking for solutions that will help improve their quality of life
Contact info
3200 N 29th Ave, 33020, Hollywood, United States
- 844-451-6555
- info@sleeplay.com
- sleeplay.com
Better Sleep Starts Here
4.2
Great
874 reviews
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Replied to 51% of negative reviews
Typically replies within 1 month
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Perfect for traveling
This little machine is so small and light, it made it perfect for traveling overseas. It was so light that at times it didn’t always stay upright—the pull of the hose flipped it around. That didn’t impact its performance—just annoying. Sound: I wish it were just a little more quiet, and sometimes I couldn’t figure out why it was quieter at times than others. It also made a very faint “squeal” on inhalation, but if your hose is long enough you can get the unit far enough away from you to not hear it; I just usually placed the unit on the floor. Finally, the description said that it worked with my existing resmed nasal mask but didn’t make it clear that I would need to also order a hose adapter to use it. That almost prevented me from using the machine on our 24-day trip because I hadn’t tried the connection beforehand. I was sent one in time but I had to pay for overnight shipping. BOTTOM LINE: an effective and ultra-lightweight travel CPAP machine that performs great and eliminates the need for a separate larger and heavier CPAP travel bag.
August 16, 2026
good stuff.
August 11, 2026
Honest represenativesThe representative was very honest and…
The representative was very honest and got answers to my questions.
August 11, 2026
Excellent accessory and customer service.Thank you
E3xcellent accesory and customer service
August 17, 2026
Excellent Product
Recently ordered SleepHQ O2 Ring Pro from them. Product delivered in good condition and works great.
August 12, 2026
Sleeplay was very professional and…
Sleeplay was very professional and courteous couldn’t have asked for better
August 13, 2026
is there a customer service ?
A couple of weeks after placing my order and my account being debited I still had not received my product.
An AI answered to me that my order was incomplete (then why debit my credit card ???). I finally had contact via email but only received confirmation of what the AI had said. As I was leaving the country on a trip, too late to receive my order, I asked for a refund. Almost a month later I still have not been credited. Any customer service out there ? Not a single link to contact anybody on the website anyway.
August 15, 2026
Unprompted review
Customer service is very helpful
Customer service is very helpful. Ordering is easy and the shipping is fast. Im happy with my purchase
August 12, 2026
I dealt with Daniel and he was…
I dealt with Daniel and he was professional and courteous.
August 12, 2026
I now know what I need and you usually…
I now know what I need and you usually have it.
August 11, 2026
GREAT PRICES AND COUPONS
GREAT PRICES AND COUPONS. PROMPT SHIPPING. SO EASY TO NAVIGATE THE WEBSITE.
August 11, 2026
The Mk3 auto refill system is a disaster waiting to happen
The Mk3 auto refill system is great when it works. But the clips do not stay in place, when they fail, it fills your CPAP machine with water and send water down your air tube while you sleep. Customer service from the manufacturer is horrible. They accuse you of causing the problem when it's their poor design and execution. Then they want to charge you $24 for more clips - claiming that they are "consumable". Manufacturer's customer service is by email only - no phone number available.
August 21, 2026
Unprompted review
The slightly bigger medium formed a…
Thanks for the fast track of my new mask is appreciated.
July 12, 2026
Your team was knowledgeable
Your team was knowledgeable, extremely helpful and friendly, and your prices were competitive.
July 13, 2026
i have cancelled your order yet it…
i have cancelled your order yet it still comes very sleazy
July 14, 2026
Reply from Sleeplay
Hi there,
I hear you, and I completely understand why seeing an unexpected recurring delivery felt so frustrating. Nobody likes surprises on their doorstep or on their statement when they thought an order was completed.
I am really glad we had the chance to connect directly over the phone today so we could clear up the confusion regarding the subscription setup and agree on a clear path forward. We have everything in motion to ensure the recurring shipments are stopped and your full refund is processed.
Thank you again for taking the time to speak with me directly. If you need any further assistance at all as we close the loop on this, please feel free to reply to my email or give our team a call at 1-844-451-6555. We are always happy to help.
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