SlimFast UK Reviews 

114
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with product quality, frequently describing a recent change in taste. Customers found meal replacement bars and Cafe Latte shakes, in particular, to have an unpleasant chemical, synthetic, or disinfectant-like flavor. This decline in product standards and formula alterations led many consumers to state they will no longer purchase these items. However, some customers still enjoy specific products, such as vanilla, strawberry, and banana shakes, along with certain snack and toffee bars. These individuals appreciate the taste of these particular items and continue to incorporate them into their diet.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing significant dissatisfaction with... See more

Quality

Consumers find quality to be negative, with many reporting a horrible chemical or plastic aftertaste in... See more

Reviews shaping this summary

Rated 2 out of 5 stars

What has happened to the new meal replacement bars...the texture feels strange and the taste is really unpleasant (more synthetic). Not sure why they changed them but I won't be buying them again. I l... See more

Rated 2 out of 5 stars

They use to have berry vegan slimfast, they stopped selling it. I could had that with water and gave me all nutrients without eating , stop selling it. I don’t understand why when I like something and... See more

Rated 1 out of 5 stars

Can see why the new meal replacement bars are currently on offer - they are barely edible . Synthetic / oversweet/ ultra processed . Will be trusting the recommendation of reviewer who recommends Cam... See more

Rated 1 out of 5 stars

I was a regular buyer of cafe latte ready made shakes and spent a fortune on them as loved them. However have cancelled my subscribe and save with Amazon as the last three packs have smelt and tasted... See more


Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store
  3. Weight Loss Service

Information provided by various external sources

Easy, Doable Weight Loss using Meal Replacement Shakes, Snacks + a 600 Calorie Balanced Meal. Weight loss – we’re on it. With our Slimfast 3.2.1. Plan


Contact info

1.8

Poor

TrustScore 2 out of 5

114 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(114)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed with the customer…

Very disappointed with the customer service provided when I made a complaint. I purchased a 50 serving tin in chocolate flavour and when I opened the tin it gave of a bad aroma and when I tasted it , it was terrible. I contacted customer service and,provided them the information requested. They did not bother to contact me back for 10 days so I contacted them. Their response was obviously cut and paste pre written letters and fobbed me off with the excuse they wanted to investigate the matter with the factory and suppliers. This made me feel I was at fault and they wanted to check up on me. I would have thought they would have gone out of their way to process a replacement or refund but it seems they would prefer to fight the complaint. I will never buy slim fast again after 12 years of custom.

January 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Slim-fast don’t care about their customers

I eat many Slimfast, chocolate meal replacement bars and never had a problem.
Unfortunately I found a very hard 1 cm piece in one bar and emailed Slimfast. I just wanted to know what the piece was.
I haven’t had a reply, just advertising emails from Slimfast.
This was over 2 weeks ago now and I am shocked by how they don’t seem to care about their customers. I even received an email asking for a review regarding how my problem was dealt with!

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting Customer Service…

Absolutely disgusting Customer Service !!! Several 'free calls' - after going through speal about adults only etc it ring twice and goes dead. Emailed, no response !!

Chocolate shake mix is vile, smells like pure chemicals, foul taste and 'repeats' with a stale horrible chemical taste. Bought the large 1.752 kg - 50 meals, what a waste of money.
Don't touch it with a barge pole !!!

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Non-existent customer care - I guess they don't care

Product (Caramel shake - 584g) was faulty, smells bad, tastes worse, I tried the 'helpline' after the message about adults only and parental supervision, then you are supposed to get through to some-one, except all that happens is it rings twice and disconnects the call. My wife tried an email to customer services, It was not replied to after a week.

September 16, 2024
Unprompted review
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Rated 2 out of 5 stars

Weight ok, taste yuk, digestion yurk

Weight is coming off, but the shakes taste like over sweet chemical flavour apart from blueberry which tastes like vomit mixed with chalk. My digestive system reacts to something in them as well so feel bloated (not full, bloated). Wish they could provide savoury flavours or just way less sweet!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

I buy a ‘Ready to Ready to Gogo’ box each week and…

I buy a ‘Ready to go’ box each week and use the contents for my breakfast and lunch each day. Proper meal of the evening full of veg etc. it’s really working for me as I love the structure of knowing exactly what I’m eating and when. I don’t like the powder shakes so the ready made is working out better. I love that it’s all sweet because it fills the craving without piling on the calories.
I’ll keep going until I reach my goal

August 17, 2024
Unprompted review
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Rated 1 out of 5 stars

I used to love slim fast

I used to love slim fast , have a strawberry shake for breakfast everyday , but since the recipe changed it has no taste definitely not strawberry just bland , it also has given me digestive issues since it changed , was fine before , I’m sad it used to be great , have to change to some other brand now ☹️

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

The shakes have literally transformed my shape

The shakes have literally transformed my shape. I'm a 52 year old female and I haven't lost this much weight in 18 years. I have a busy life so trying to whip up an appetising salad for lunch wears thin after a few weeks but with the shakes there's nothing to think about. I bought the slimfast shaker which makes it even easier to take to work. My favourite flavours are banana, vanilla and peach, strawberry was the only flavour I didn't like. Also love the sour cream pretzels as my daily snack.

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

New recipe less flavour

I loved the chocolate orange flavour bars but Slimfast have changed the recipe for these bars, and you can no longer taste the orange flavour. There is just an overwhelming sweet tasting with an unpleasant aftertaste. I will have to throw these ones away as they taste so bad I just can’t eat them

I won’t be purchasing any more of them. Why do companies mess with something that works. Really disappointed with them.

May 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Slim fast is tasty!!

Can't understand the negative remarks about slimfast.
My mum used to buy Slim fast 40 years ago - as a product , it's still going well, so I don't think it's a dodgy product.
It has multiple vitamins, nutrients etc!
You don't have to use it as a slimming aid....it's good enough to make confectionery more tasty!
It doesn't have much sugar in, so I make healthy chocolate bars this way : 1. 2 teaspoons slimfast ( strawberry is my fav) 2. 5 teaspoons cacao ( not cocoa!) powder 3. 4 or 5 teaspoons virgin olive oil 4. 3 teaspoons of cassava flour (or tapioca flour) 3 teaspoons of buckwheat flour, teaspoon hemp flour. 6. Some unsweetened soya milk to thicken the mixture until it's like a chocolate bar!
If you do this, you'll be addicted to this kind of chocolate bar!
Without Slimfast, it's not as tasty.
Your gut biome love the recipe I've devised, so all and all , it's a healthy choc bar!

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

I am so disgusted with the amount of…

I am so disgusted with the amount of sugar content there is in your shakes let alone your bars. 20grams of sugar and 10 grams of sugar. This is meant to be "slimfast". Don't you mean "FATFAST" Didgraceful company. Tricking your customers into your programme and then once its ended they become craving for sugar. Which also it states no added sugar but it has sugar per serving. Your a fake and you should be known.

April 13, 2024
Unprompted review
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Rated 5 out of 5 stars

A complete lifestyle change

A complete lifestyle change. I’ve done the 321 plan a few times now and succeeded Everytime. Then life takes over. Back on plan and feeling better than I have before. The range of products is good and the cost is so reasonable.

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

321 kick start …

I started slimfast a couple of months ago to kick start my weight loss as I was trying by eating healthy n exercising but not getting results .. this is great 321 plan .. I have now lost 14 pounds .. love having my shakes favourite is raspberry white choc at the moment 😃

August 19, 2023
Unprompted review

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