Slimjoy Europe Reviews 

45
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Combining Nature with Science through a variety of products. http://slimjoy.sensilab.com


Contact info

2.3

Poor

TrustScore 2.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(45)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Order not fulfilled - no response from company

Since placing my order I have not received any correspondence that the order is processing or shipped - it is now past the expected delivery window specified on the website. I contacted the company via email and have received no response. I understand deliveries can get delayed however there has been no communication or indication that the order has even been processed.

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

Total Scam! AVOID

Total Scam.

I’ve used many Weight loss ‘fads’ they all work, except for this one. Tried a 3 month bundle, using Waterout, ApidoBurn, FatBurn and Nightburn, followed all instructions to the letter. Nothing happened whatsoever! It’s essentially powdered cordial, total waste of time. Don’t buy into this con, there are many others which actually work… keep looking and avoid SlimJoy! #slimSad

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM COMPANY NO PRODUCT DELIVERED!

I placed order 10th August 21. Payment taken and no delivery made. The tracking is not real and not recognised by the company they allege to use DHL.. I spoke to DHL and they gave confirmed no tracking number. I have contacted Sensilab and they told me it was too late to cancel my order even though I had no notification of any dispatch buy oddly once I contacted them they said it has been. Contacted them twice since and told them no delivery. Now they are not replying to my emails or messages ! DO NOT SHOP WITH THIS COMPANY THEY ARE A SCAM! I have contacted my bank to try and claim the money back. It will certainly help me to refer to the same experiences that have been shared on here! This company is not based in the UK either so they should not even be putting out a 3-5 working day delivery. Like others I will share on every public media platform and get this company named and shamed and hopefully off the market!

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

Delivery only not tried product yet

Delivery only not tried product yet

I ordered the nightburn extreme without looking at reviews. When I looked and saw bad reviews for late delivery I was nervous but my product came in five days, exactly how long I was told it would take. Hopefully I’ll be putting on a
Good review about the product itself soon!

June 17, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

The night burn extreme is an excellent…

The night burn extreme is an excellent product I hve lost 1/2 inch from waist only after 10 days of taking this product and get such a good nights sleep too as I was waking every couple of hours before taking this, the taste is not great but well worth sticking with it!!

April 11, 2020
Unprompted review
Rated 5 out of 5 stars

Super satisfied

Super satisfied! Got my NightBurn Strong after 6 days, had no issues with customer support either. I got the product that I bought. It is a Legit company, and their customer support over Facebook messenger is awesome! I recommend this!

February 12, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy!!!!!

Do not buy! BIG warning! They only take your money , I will write This on every social media !!

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website. They take your money but do not send the products.

They cannot fulfil orders, poor communication. Never requested refund. Just want products as ordered ASAP

December 14, 2018
Unprompted review
Slimjoy Europe logo

Reply from Slimjoy Europe

Dear Mr. Foley,

We are very sorry to hear that you aren't pleased with us.
Again, we are very sorry about the complications with your order.
We refunded you the 10th of December.

Best Regards,
Team SlimJOY

Advertisement
Rated 1 out of 5 stars

I placed my order on 23rd MARCH but..

I placed my order on 23rd MARCH but..
I placed my order on 23rd MARCH but... nothing was being delivered!
so I started chasing... and the chase went on for.... two months! with NO success!

I finally get a reply TODAY 22nd MAY saying they attempted to deliver twice (???) and asking if I wanted to cancel instead.

I replied I wanted an immediate refund and was told... yes of course... it takes 30 days though!

to sum it up... not only I have to beg to be updated where my order is... not only I have to chase for a reply... and when I get one after 2 months... you say you will refund after 1 additional month?!

Are you people for real???!!!

May 22, 2018
Unprompted review
Slimjoy Europe logo

Reply from Slimjoy Europe

Dear Costanza,

We are very sorry to hear that your experience with us has been negative. We genuinely care about our customers. Would you please send us and e-mail at info@slimjoy.co.uk and tell us more , let's solve this!

Sincerely,
Team SlimJoy

Show reviews in all languages. (45 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look