Slimming Solutions Reviews 

29
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Impossible to fault either the oolong tea I bought from Slimming Solutions or the help I received from their online chat (with a real person!). The tea arrived quickly and I've felt better and genuin... See more

Rated 5 out of 5 stars

I’ve used Slimming Solutions for a long time and they’ve never let me down. The products are effective and good value, and I love that they offer regular discounts too. Deliveries are prompt and the t... See more

Company replied

Rated 5 out of 5 stars

Have used Slimming Solutions for many years now. My main purchase is the Feiyan Tea. The offers are really good, particularly the 20% or the recent 25% discount. This means really good value for money... See more

Company replied

Rated 5 out of 5 stars

Was let down by another company and the girls at Slimming Solutions came to my rescue. They went over and above, taking my parcel to the post office as their Royal Mail collection had already left. I... See more

Company replied

Company details

  1. Weight Loss Service
  2. also in
  3. Fitness and Nutrition Service
  4. Vitamin and Supplements Store

Written by the company

Slimming Solutions is a trusted UK-based retailer specialising in premium weight loss and wellness products since 2000. We’re passionate about helping our customers achieve their health goals with a curated selection of effective, high-quality supplements, teas, and shapewear. One of our best-selling products, Feiyan Tea, is a natural herbal detox tea that supports healthy digestion and weight management — loved by thousands for its gentle cleansing and refreshing taste. We pride ourselves on excellent customer service, fast delivery, and honest, customer-focused support. Whether you’re just starting your wellness journey or looking to maintain a healthy lifestyle, Slimming Solutions is here to help you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.6

All reviews

(29)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company with a wide range of…

Great company with a wide range of products. My favourite is the patches. I have lost a total of 22lbs in the past 4 months and I couldn't be happier.

February 27, 2020
Unprompted review
Slimming Solutions logo

Reply from Slimming Solutions

WOW amazing results! Thank you so much for taking the time to leave us a great review, it is much appreciated.

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Rated 5 out of 5 stars

I have been buying from Slimming…

I have been buying from Slimming Solutions for many years now. There customer service on the phone is outstanding and I couldn’t live without there Feiyan Tea. Thank you.

February 25, 2020
Unprompted review
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Reply from Slimming Solutions

Thank you for your lovely review Sally. We know you have a lot of choice where to shop and we are very grateful that you choose us.

Rated 5 out of 5 stars

Bought a few times from slimming…

Bought a few times from slimming solutions, always delivered fast and great products.

February 13, 2020
Unprompted review
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Reply from Slimming Solutions

Hi Jonathan, Thank you so much for your great review. We truly appreciate it and we are always here to help at anytime. xx

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. I measured myself before ordering these slimming pants. Ordered the correct size. When opened the. Parcel I could not believe what they had sent. They were tiny, my grandaughter tried them she is a size 6/8.and she could not get them on. The family thought it was really funny. When I complained she said that takes time to get them on and you may need help. I was going to a wedding, if I needed a wee someone would need to help. Never heard as muc h rubbish. They were £34. I had to. Send them back which cost me £2.80. They said they would refund the money for the pants but not the postage. Will have to wait to see if I get my refund. Would not recommend this company

October 30, 2019
Unprompted review
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Reply from Slimming Solutions

Hi Agnes, I am very sorry to hear you are disappointed with the Shapewear you have purchased from us. Shapewear is not supposed to be easy to get into and we do state online: Don't be alarmed when you open your item and it doesn't look big enough to fit a small child. If you have followed the size guide correctly and with a little help and perseverance at first, you should be able to get it on. And don't worry it does get easier the second, third and fourth time. All returns are refunded, however as stated in our returns policy, the customer is liable for returns costs unless there has been an error on our part. x

Rated 1 out of 5 stars

Stay away of this company

Stay away of this company. I placed an order Saturday,18th of May 2019.Ordered a Shaper and some tablets.Priority for me was the shaper .I paid next day delivery because of this and Tuesday,21st to my surprise I had only my tablets and a small note stating that Shaper not in stock.Sent email and I had a reply saying sorry and i'll have my item delivered as priority. What a waste of time!Friday today,24th and still waiting. Thanks to another company who delivered item and saved my day.But slimmimgsolutions??? Just horrible, who take customers as fools and after taking payment, never deliver.Wait now to see when I have a refund or my item.Don't bother buying here.Find companies who treat you fare and care for your custom.Zero stars from me if I could. Horrible ,horrible, horrible!

May 24, 2019
Unprompted review
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Reply from Slimming Solutions

Hi Angela, I can only sincerely apologise that when you ordered your item was out of stock. There was an error with our system but it was due to be delivered to you within a few days but understand you needed it for an occasion. I can confirm a refund was issued and we sincerely apologise once again for the service. We continue to improve everyday and pride ourselves on our excellent customer service over the last 25 years in business. x

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Rated 5 out of 5 stars

Full return for returned item lost in the mail

I had bought an item for £66 via amazon and had orderes the wrong size (my mistake). I raised a return which they accepted and sent me instructions. I found out that postage was £25 so I told them I’d keep it instead (to sell it 2nd hand), but they then sent me a free postal label, which was great service. I posted the item but two months later thet still hadn’t received it back. I didn’t have a tracking number so no one knows where the package is. When I wrote to ask if they had received it they offered me a full return even though they haven’t yet received the item. Now that is excellent customer service!

August 17, 2018
Unprompted review
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Reply from Slimming Solutions

Hi Karen, Thank you so much for your lovely review. We pride ourselves on excellent customer service and we are always here to help at anytime. xx

Rated 1 out of 5 stars

Read the Terms & Conditions

If I could give a negative star then I would.

Ordered in haste by a family member and it was £35 for a pair of spanx with £3.99 delivery. Didn't even open it as it wasn't wanted and we were honest about that, to our detriment. However, asked Sarah at Slimming solutions for a Free returns label and was refused as its not there error and not damaged. So now its an expensive mistake and despite several attempts at requesting a FREEPOST returns label she has refused. We will be lucky if we get a refund at all for the actual product as not all items will get a refund so beware. The Customer Service or lack thereof will mean they have lost a customer.

Avoid this company like the plague in my opinion.

July 20, 2017
Unprompted review
Slimming Solutions logo

Reply from Slimming Solutions

Hi, I am very sorry to hear you are disappointed with the Shapewear you have purchased from us. All returns are refunded, however as stated in our returns policy, the customer is liable for returns costs unless there has been an error on our part. x

Rated 5 out of 5 stars

Best Slimming Product!

Delighted with results I achieved from using the Slim Bomb. Used the slimming pills for 1 month up to now and I am 1 stone and 1 lb lighter and a very happy women! Excellent customer service too and discreet packaging :)

April 27, 2011
Unprompted review
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Reply from Slimming Solutions

Hi, Thank you so much for your lovely review and sharing your amazing results with us! We truly appreciate your order and we are always here to help at anytime. xx

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