Slipintosoft Reviews 1,753

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 703 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, often highlighting the luxurious feel of materials like cashmere and silk, and appreciate the accurate sizing and beautiful designs. Many found the ordering process easy and were pleased with the timely delivery and careful packaging of their items. However, some customers experienced issues with product fit and discrepancies between the item received and its online description, particularly regarding color and softness. There were also concerns about the delivery service, with some orders arriving very slowly or being split into multiple, delayed shipments. A notable number of people expressed dissatisfaction with the return policy, finding the process difficult, costly, or confusing, and some reported problems with receiving refunds or legitimate return labels.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While some customers praise the soft... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of products, with... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise fast shipping, timely... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy, with good... See more

Return policy

People report negative experiences with the return policy. Many customers found the return process difficult,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had ordered a couple of other cashmere wraps that looked a cobalt blue only to be disappointed. The Slipinto soft wrap is a beautiful cobalt blue, exactly what I was looking for! I took off one star... See more

Rated 4 out of 5 stars

The product and pricing is very good. My wife loves her cashmere ear warming beanie hat! I have not rated as five star for following reasons: 1) This was a Chrsitmas Stocking filler - they sent... See more

Rated 4 out of 5 stars

Bought PJs for my wife, she chose the size. Unfortunately had to return for the smaller size so be carefully on ordering correctly. Only 4 stars as I had to pay shipping and duty to return to the US... See more

Rated 4 out of 5 stars

The dress was beautiful, but did not fit well. I requested a return twice, but never did get a response. Be aware it may be difficult to return items.


Company details

  1. #204 of 293 best companies in Clothing Store
  2. #10 of 18 best companies in Bedding Store
  3. #34 of 40 best companies in Bedroom Furniture Store
  4. #36 of 56 best companies in Hair Product Store
  5. #60 of 82 best companies in Home Goods Store
  6. #4 of 4 best companies in Silk Store

Written by the company

Slipintosoft offers stunning, soft, and sustainable fashions crafted from the world’s finest silk. From sleepwear to bedding, Slipintosoft offers exquisitely designed silk products designed to keep you cool, comfortable, and beautiful.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I do love your hats but I bought two…

I do love your hats but I bought two same colour I ll keep them but the pink brown and chestnut were so similar to look I was rushing when I ordered and in my haste made a mistake but that was my fault but thought I d mention but thousand thank you s I ve to order the chestnut though I ve all three colours now xx

March 12, 2026
Rated 1 out of 5 stars

When my sweater arrived after many…

When my sweater arrived after many weeks, it was not the soft lavender color that is pictured on their site. It was a very much more muddy lavender that was more Fall/Winter color than the Spring lavender pictured. Also, it was soooo SMALL that I couldn't wear it. Very poor delivery time, not as pictured, not accurate sizing. I would never order from Slipintosoft again!!!

March 10, 2026
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Reply from Slipintosoft

You have already returned the items, and we issued a full refund to you two days ago. Please check if you received it.

Rated 1 out of 5 stars

Emailed several times refuse to refund…

Emailed several times refuse to refund my yeo silk blouses . Still in packages will not reply.

March 28, 2026
Unprompted review
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Reply from Slipintosoft

Could you tell me your order number? We can check this for you. If you return it, why not get a refund? If not, please send it back

Rated 1 out of 5 stars

wrinkled and did not feel good on my…

wrinkled and did not feel good on my body....felt cheap and could not get wrinkles out...low quality silk

February 20, 2026
Slipintosoft logo

Reply from Slipintosoft

Sorry about this. You can take a photo of it, and our customer service will check it for you.

Rated 5 out of 5 stars

Exactly as advertised

Ordering was fast and easy, website was smooth, and pictures were identical to the actual clothes I bought. Everything was true to size as well. I'll be looking at more clothes from slipintosoft in the future.

March 4, 2026
Rated 1 out of 5 stars

The sweater is much too small and it…

The sweater is much too small and it took a very long time to arrive over a month

March 3, 2026
Slipintosoft logo

Reply from Slipintosoft

I apologize for this. Your order was placed just before the vacation in China, which will delay it by 1-2 weeks, so you will receive it in three weeks.

Rated 3 out of 5 stars

I am satisfied with my purchase

I am satisfied with my purchase, the quality is of great standards. I only had quarrel with the time it took to deliver the merchandise. I truly could have done without the unwanted anxiety, of waiting longer than anticipated. If only for that I would purchase more products. As I stated I do like the product though the price was quite steep and the delivery timeline had me quite worried.

March 3, 2026
Rated 3 out of 5 stars

Split shipments without my knowledge

The order was split into 2 shipments but I wasn't made aware until after the first shipment was received, and the second one arrived over a month after ordering. The caps are as described, but they are very large. If you have a small head, or not a lot of hair, they might fall off in the night.

March 3, 2026

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