Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... See more
Company replied
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See what reviewers are saying
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... See more
Company replied
Genuinely wondering if this is a legitimate company?! I have submitted required forms, payment has been taken, I have moved, and nothing has happened? Be wary ...
Company replied
What a great asset this company is. Moving is stressful enough without remembering how many businesses need to be made aware of your change of address. I was able to spend just 10 mins filling in t... See more
Company replied
Company details
- Home Automation Company
- also in
- Council
- Electric Utility Company
- Home Help Service
- Non-Governmental Organization
- Water Utility Company
Written by the company
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Contact info
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, United Kingdom
- hello@slothmove.com
- slothmove.com
3.9
Great
513 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good service and fast and easy set up :)
October 28, 2023
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Very convenient
October 28, 2023
Unprompted review
Would not accept my Mobile No for some…
Would not accept my Mobile No for some reason entered it several times then suddenly all details went through I am not very experienced with on line so was very fed up by the time details were accepted.
October 27, 2023
Processes not worth...
For the amount of time waiting for the process to complete, not worth...
A phone call to the government agency responsible would be quicker at no monetary cost...
October 6, 2023
Absolutely it’s amazing i love it
October 25, 2023
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My experience was ok
My experience was ok, can’t fault what they did. Some companies were notified of my change of address, however, there are several companies/organisations that I still need to update. I do, however, appreciate that Sloth has lightened my load.
October 23, 2023
To date the sign up and selection is…
To date the sign up and selection is stress free. I need to wait until the changes are complete before commenting further
October 25, 2023
Changing your address im glad i did…
Changing your address im glad i did this saved me a lot of time and effort
October 23, 2023
Got to be the way ahead…
What a relief a lot of the hassle of moving taken away. Easy to follow even I didn't get stressed. Around I would say this is the way ahead
October 22, 2023
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First time.round went very smoothly…
First time.round went very smoothly then I was lost for a bit (I’m 86 and not in the best of health) then I didn’t know what was wanted. That’s when I wished I hadn’t started!
October 21, 2023
Total waste of time
Total waste of time, this is company who does not have the legal authority to change or forward new details to a supplier etc. I have had to do all myself as all the companies I changed my details with said I had to do myself to verify authority, on numerous accounts it's still pending. There is no response from slothmove and it's utterly disgusting as there duping customers with a service they cannot fulfill.
September 1, 2023
Unprompted review
Reply from SlothMove
Hey there! 👋
Thank you for getting in touch ☺️
I've had a good look into this for you, and I'm happy to provide a little more clarity on the matter 🙌
Unfortunately we cannot accommodate phone calls as we're a small team and are currently entirely digital 😔
I'm happy to confirm that your updates were distributed in a timely manner before your move date, from the 27th of August onwards as requested 🚀
We don't send out updates to you via email (save for detail verification) as to not flood your inbox, however this information would have been available on your dashboard -where you can track your updates in real time. This is available via: https://www.myslothmove.com/login
I hope this helps clear up any misunderstanding -if you have any further questions, concerns or feedback then please feel free to get in touch. We're here to help! 🦥
(I have also forwarded this message via email, just let us know if you have yet to receive anything)
I found it really easy to use the…
I found it really easy to use the computer system asking who I wanted to inform of my move
October 18, 2023
very bad unoprofessiona
Couldn't check my details as asked in your email sent after I paid. Didn't have any password, asked for a resetting, gave my email address, was told that a reset link had been sent except that I never received such reset link, so that I cannot confirm my details, and you cannot move forward with my request. Paid 35 £ for nothing
October 19, 2023
Reply from SlothMove
Hey there Lisa! 👋
Thank you for getting in touch ☺️
Please rest assured that we're actively looking into this for you 🙌
I can see on our end that you have partially completed your account set up, however you have yet to set a password for your account to complete the process. In order to do so, you can either follow the link in your welcome email or follow this link to the login page: https://www.myslothmove.com/login
Once you have completed this part of the process & verified your details we'll make sure to fast track your updates! 🚀 🎉
If you have any further questions please feel free to get in touch with us via email at Hello@slothmove.com -we're here to help 🦥
All the best,
Madock (Customer Success Manager)
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Quick and easy.
October 18, 2023
Bad experience with Slothmove
I am having a really bad experience with Slothmove. No news of the progress in more than 3 weeks and when I contact them to know more there are few emails back and forward that is taking more than one week and still no clarity on how things are progressing. I needed to be registered in the council tax and after 3 weeks of wait I have ended add doing it myself.
The worst part is that you can only contact them by email and this method is not even responsive...
October 18, 2023
Unprompted review
Reply from SlothMove
Hey there Lucia! 👋
Thanks for getting in touch ☺️
Having looked into this, it appears that you still have yet to set up an account with us; as a Taylor Rose referral customer, you would have been provided with a free Taylor Rose link to set up your account upon the completion of your transaction 🚀🎉
If you still have yet to receive this link, it may be because Taylor Rose has not provided us with your details. We would be happy to forward a link manually if you are unable to locate the email 🙌
I have forwarded this information to you via email, so please feel free to get in touch if you have any further questions.
Gives you peace of mind
October 17, 2023
The process is easy and convenient
October 16, 2023
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No experience yet
No experience yet. Would like to be able to contact somebody on the phone.I am with Taylor rose moving to McCarthy and stone
October 10, 2023
Reply from SlothMove
Hey there 👋
Thanks for your review! As we're a small team we can't accommodate phone calls, however I have reached out to you via email to help with your Slothmove Journey ☺️
All the best,
Madock (Customer Success Manager)
Had the potential to be great but was…
Had the potential to be great but was actually almost as much bother as doing it myself.
Somehow my details got stuck, there was an issue with my husband and I being able to both sign up as a joint thing, and I seemed to complete forms lots of times.
I wouldn’t bother next time.
October 10, 2023
Reply from SlothMove
Hey there Christine! 👋
Thank you for your feedback ☺️
We apologise for the inconvenience in setting up both yourself and your husband -unfortunately we were not advised of your details so the free link was not distributed as it should have 😔
Pertaining to your Slothmove Journey, I would like to affirm that I have personally assured your information is being updated correctly and will be in touch to advise on the progress of any future updates 🙌
As always, if you have any further questions, concerns or feedback then please feel free to get in touch -we're here to help! 🦥
All the best,
Madock (Customer Success Manager)
Good
This is a great idea but there wasn't a lot of choices of insurance companies and other things. I had to leave them blank. Overall though, a good app and hopefully will save me a lot of time.
October 7, 2023
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