I have been playing at Slotmonster since the end of last year. I can say everything encountered has been positive so far. Deposits via bankcard and withdrawals via SEPA to my bank account have been fi... See more
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Really bad customer service, live chat is 1 big drama thing overall... Withdraws are taking way to long to be accepted and there should be a added a button for locking your withdraw for sur... See more
Company replied
Absolute scam site! Gave bonus funds after depositing €50 in which I won up to 8k on, then they deducted funds down to 2000 euro which became withdrawal-able funds and now 5 days later they tell me... See more
Responsive chat. Decent bonus and games offering. Not regulated in the UK - meaning... read the terms and conditions, particularly the bonus ones if you opt in to this to make sure you comply wi... See more
Company details
Written by the company
At SlotMonster, we're not just a casino platform; we're a vibrant community driven by a love for thrilling gaming experiences. With a blend of cutting-edge technology, a rich selection of games, and a commitment to responsible fun, we've established ourselves as a go-to destination for casino enthusiasts who seek more than just a game – they seek an adventure.
Contact info
Atlantis Interactive SRL San Jose, Montes De Oca San Pedro, Costa Rica, Costa Rica
- support@slotmonster.com
- slotmonster.com
Hasn’t replied to negative reviews
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Tried to withdraw
Tried to withdraw 180. Couldn’t work out how as it asked for an IBAN number and something else I’m not familiar with. Anyone have advice ?
I was playing one of the big bass plash…
I was playing one of the big bass plash games and the crash this isn’t the first time this has happened, I got a bonus was about to select the features and yet again it crash refresh the page and the bonus had went basically feel like I’ve been robbed. How this casino page is still up and running I’ll never know -10/10
Horrendous experience I asked them…
Horrendous experience I asked them several times to close my account failed to do so meaning they took advantage of my gambling problem! I am in process of emailing back and forth for some answers!
I’ve been playing at this casino for a…
I’ve been playing at this casino for a few months now, and while the game selection is awesome, the withdrawal process is can be improved. I won a decent amount, but getting my winnings took nearly a week! Customer service was nice, I’ll probably stick around for the games, but they really need to speed out the payouts.
Verifying my account was fast an easy I…
Verifying my account was fast an easy I also had my first withdrawal from SlotMonster an received that with in 24 hours and live chat is very helpful
Just good service!
I like their unlimited welcome offer
I like their unlimited welcome offer, claimed it a number of times first day on registration. No issues in deposits.. Didn't withdraw so far, but experience has been great
Decent weekly bonuses
Decent weekly bonuses, payouts pretty quicks ... No issues .. Happy here
Not sure what is the fuss with all these negative rev
Not sure what is the fuss with all these negative reviews but i have been playing here for more than 3 months and no issues with any of my withdrawals. Support is pretty good too!
Not worth playing on this site.
I played on this site and spent a lot of money doing so, just be aware there's no bonuses to gain and Wining anything is very rare . They say it works from a number generator machine ,well I'd like to know what they use cos you spend more than win, and if you win anything it's nothing compared to what you will spend. Be careful if using this site
I wish these people would leave me tf…
I wish these people would leave me tf alone. I have never signed with them yet they’ve got hold of my phone number. 50 times a day txting me with offers. I block the number but they still get through.
Avoid at all costs worse casino I have…
Avoid at all costs worse casino I have ever played and I've played alot there no RTP at all I've gotten to 10x on big bass and won 4 pound horrible site keep your money in your pocket ✌️
Everything is good
Everything is good. Thank you. Awesome and fast response when speaking with support too
Would highly recommend this casino
I'm a real guy ... so far been 3 months playing with SlotMonster, cashed out a number of small wins but got a pretty decent win 2 days ago and hit my account this morning. Had an issue with a deposit not hitting my account and I showed proof that it left from my end.. They re inbursed me .. Honestly .. no issues and very happy so far.. Would highly recommend this casino.
The welcome bonus is big
The welcome bonus is big, but the fine print is a bit tricky. I got my bonus money, but meeting the wagering requirements wasn’t easy. Still a decent deal. Just don’t expect to cash out the bonus too quickly.
Probably one of the most decent casinos…
Probably one of the most decent casinos i played at. No issues and will keep on playing
Very very happy with this site
Very good site, lots of great games, easy to use with no hassle, customer service to the highest standards. Very very happy with this site
Probably best selection of games so…
Probably best selection of games so far. Happy here
Safe casino
Overall good winnings on slot games (94 - 96 RTP on most games).
Safe and sound casino in my opinion.
Withdrawal excellent
Very good casino. Withdrawal excellent, it will take couple of days if you do bank transfer, but it always there. Customer service excellent, they get back to you promptly.
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