Slotmonster logo
Visit website

Slotmonster Reviews 403

•
TrustScore 2.5 out of 5

2.6

Casino
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been playing at Slotmonster since the end of last year. I can say everything encountered has been positive so far. Deposits via bankcard and withdrawals via SEPA to my bank account have been fi... See more

Rated 2 out of 5 stars

Really bad customer service, live chat is 1 big drama thing overall... Withdraws are taking way to long to be accepted and there should be a added a button for locking your withdraw for sur... See more

Company replied

Rated 1 out of 5 stars

Absolute scam site! Gave bonus funds after depositing €50 in which I won up to 8k on, then they deducted funds down to 2000 euro which became withdrawal-able funds and now 5 days later they tell me... See more

Rated 5 out of 5 stars

Responsive chat. Decent bonus and games offering. Not regulated in the UK - meaning... read the terms and conditions, particularly the bonus ones if you opt in to this to make sure you comply wi... See more

Company details

  1. Casino

Written by the company

At SlotMonster, we're not just a casino platform; we're a vibrant community driven by a love for thrilling gaming experiences. With a blend of cutting-edge technology, a rich selection of games, and a commitment to responsible fun, we've established ourselves as a go-to destination for casino enthusiasts who seek more than just a game – they seek an adventure.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

They will block you from live chat and…

They will block you from live chat and…
They will block you from live chat and not Return emails if you have a problem with bonuses . I paid for 100 £1 spins and they weren’t added . To then find out I was blocked from live chat and 27 emails later the issue is still not resolved . The agents keep saying to contact through email which I’ve done . No contact Centre to call up so you’re stuck in no man’s land . What I thought was a great site has massively disappointed me . Issue still not resolved and im Out of pocket . Sort it out !!
Staxx82

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

This site is easy to navigate and use

This site is easy to use, they have a great selection of slots along with daily and deposit bonuses that come with a good amount of free spins. Quick customer service

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

!!!!DO NOT USE!!!

!!!!DO NOT USE!!!
I have deposited around 3k on this website when i finally won 1.5k after constantly losing i withdrew the money! This was over 3 months ago and im yet to receive the money, i provided them with everything they asked for to prove I haven’t got it and now they have blocked my account and dont respond to my emails. 100% scam do not use

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

I have deposit more then 2000euro and…

I have deposit more then 2000euro and when the bonuses finally arrives it gives you 20 or 30 euro Max.

I have never seen a casino like this one.
Do not play on slotmonster its a rigged casino that has lot of games but gives you zero winrate try to skip slotmonster!!!!

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

The worst casino ever!

The worst casino I've ever played in my life. The bonuses are so hard to get and when you do get them you win hardly anything! I've spent about 2k and play 60p spins so that's alot of playing. I have had alot of bonuses and none of them pay anything. You'll be lucky to get 10x. Obviously rigged software. Stay away

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS.

AVOID AT ALL COSTS.
Scam. Accused me of breaking their rules and took 2k off me...I provided evidence they had made a mistake but they told me I was lying (and never produced any evidence against me) Disgusting behaviour, should not be allowed to operate

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

*** DO NOT USE THIS CASINO *** They…

*** DO NOT USE THIS CASINO *** They accept players from the UK without a UKGC licence. Deposits are clearly being laundered through shell companies. Corrupt software that guarantees you will lose. Support very helpful when depositing, then they dissapear and do not respond when you stop depositing. Promised to refund me as i'm in the UK then refused to. STAY AWAY FROM THIS "CASINO".

November 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look