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3.4
3 reviews
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Bestiller med jævne mellemrum. Ingen problemer. Har oplevet at en pakke forsvandt i posten, men fik omgående en ny levering til erstatning. Camilla svarer hurtigt på mails. Jeg kan kun anbefale.
Jeg bestilte to slyngeringe den 5. januar. Jeg har modtaget bekræftelse på, at betalingen og ordren er modtaget. Men to uger senere, kunne jeg konstatere, at jeg stadig ikke havde fået besked om afsendelse. Jeg har henvendt mig flere gange på forretningens telefonnummer, men bliver sendt direkte til telefonsvarer. Jeg har ligeledes henvendt mig på mail, men får intet svar. Nu er jeg, sammen med min bank, i gang med processen om at trække betalingen tilbage, men jeg ønsker selvfølgelig hellere, at forretningen tager kontakt og får ordnet tingene på en ordentlig måde. Jeg tænker, at forretningen i værste fald er en omgang svindel og i bedste fald er håbløst inkompetente, men uden svar på henvendelser kan det være svært at vurdere.
Dårlig oplevelse med kundeservice via mail. Det produkt jeg modtog svarede ikke overens med farven på billederne. Hjemmesiden lover hurtig levering, men det tog halvanden uge inden det var fremme.
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