filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable,... See more
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Deposit error cost me an evening. Put in £35 on a five-year-old phone, the cashier threw a generic 'something went wrong', but the money left my account. Took several hours and two chats before it s... See more
First ever online casino for me, everything felt straightforward.
Was bored, registered randomly, now I play sometimes happily.
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Recommended Pick 🎯 Top welcome bonus
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United Kingdom
- smallharborbakery.com
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document check Sun 21:26
document check Sun 21:26; chat could not tell me which document failed after a £140 test. Mobile page showed the wrong status while I sat in the support queue
filled it all in on a sunday morning…
filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable, without saying which. sent all three again. wednesday, a message saying the account was verified. thursday, a request for a bank statement. asked whether the wednesday message had been wrong and was told both were correct, which cannot be true of something that says verification is complete
wagering page #17875
wagering page #17875; cash balance and bonus funds were mixed together after a £260 test on the slot screen. Lobby notice turned the bonus screen into a wasted break after I checked support ticket.
Uploaded my card screenshot on Sunday…
Uploaded my card screenshot on Sunday morning. The profile continued saying pending, but support requested the identical file again through contact form. That was the point where it started getting irritating.
I set a weekly deposit limit and…
I set a weekly deposit limit and expected it to block the next deposit.
The cashier still accepted another small payment before the limit page updated.
I had to check the same screen again later
Signup was fast
Signup was fast, I'll give them that. But the £20 withdrawal has taken two days and each agent gives me a different answer about where it is.
During lunch
During lunch, Spend summary mixed bonus balance with real casino deposits no clear reason given nope
the app siged me out repeatedly for…
the app siged me out repeatedly for nearly 48 hours, with no proper update.
I caught it because Free spins on Gates…
I caught it because Free spins on Gates of Olympus because the free spins counter after a £35 test dropped after one refresh. Mobile page made the payout check more confusing without a useful note.
The reload promotion seemed simple
The reload promotion seemed simple: expiry timer showed one date in promos and another in the wallet. Why show one thing first and another later
Wolf Gold repeatedly froze on a…
Wolf Gold repeatedly froze on a battered Galaxy whenever the feature activated.
Login code arrived late twice
Login code arrived late twice, then the page said the first code was expired.
I was already on my second coffee by the time I got in.
The issue stayed unresolved in the history.
The issue stayed unresolved in the history.
after login
after login, Limit change Sun 20:34 showed it clearly: reality check timer reset with Revolut when I changed slots. Bonus screen hid the next step with no explanation.
registration was quick
registration was quick, I will give them that...
What annoyed me was that a missing bonus counter and frozen cashier were enough. small confusion added up fast.
I would not have cared if the site had shown one honest status
my favourites disappeared after…
my favourites disappeared after switching devices. Recently played also reset, so I had to search for every title again, while my phone was nearly flat.
On mobile
On mobile, Bonus balance and real balance mixed together on the slot screen on a work break
Using my cheap actually again Android…
Using my cheap actually again Android before bed, the balance updated basically five minutes late. I properly had to restart it twice.
I requested £24 by mobile payment just…
I requested £24 by mobile payment just after midnight. The status stayed under review for two days, then the request vanished from history.
signed up for some spins deal?
signed up for some spins deal?? either way they appeared, 20 of them.
First online win ever
Never won online before, this time actually withdrew profit
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