I bought 4 hoverboards and karts for my kids for Christmas. On day 1, one hoverboard the motor is making awful whirring noises and the brake system doesn't work, 2 wks later the same thing is happeni... See more
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Hoverboard looks good but impossible to use itself cant even stand on it without the kart as it is too sensitive even after recalibration. Also it beeps constantly even when at full charge? Not sure w... See more
Ordered 2 hoverboards and carts on Nov 21st and received an email saying they were shipped. I have heard nothing since except there is a problem with GLS. No response to phonecalls, emails, customer... See more
BUYERS BEWARE. Recently ordered a hoverboard for my son through smartbalance, it has now been a month with no delivery, no response yet my money was happily taken. Delivery service says clearly tha... See more
Company details
Written by the company
Producer, distributor and retailer for Electric Mobility Vehicles. We engineer Hoverboards, Scooters, Motorbikes, Snowmobiles, Children Cars and many more, with the help of our Engineering Network and our Proprietary Factories. We are always online on our Online Shops and EU Marketplaces, and also in Various Retail Shops throughout Europe. We offer a Premium, Safe and Comfortable Shopping Experience and Pre-Post Sale Support.
Contact info
Rue du Hameau 45, 1640, Sint-Genesius-Rode, Belgium
- +32470861485
- sales@smartbalanceshops.com
- smartbalanceshops.com
1.7
Bad
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Quick Customer Service
Quick Customer Service, good products, especially the hoverboards.. I recommend.
August 10, 2023
Unprompted review
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Very good quality products
Very good quality products!
Their hoverboards are much better quality than I expected! I will definetely buy again from them next time I need to buy a fun gift for someone close!
August 10, 2023
Unprompted review
Love their hoverboards
I bought two hoverboards with hoverkarts from them for my children. Got them at a really good price, cheaper than denver but with larger battery and LEDs. Shipping was fast and the hoverboards are great, my kids enjoy riding them almost daily. Best purchase I've made this year.
May 3, 2023
Unprompted review
Dont buy their products
Dont buy their products, they will ship you faulty products and say its your fault for testing the product.
I ordered an SB9 Dual Motor, it came and there were problems to begin with with the tire.. i took it for 1 test run to my work and back to see if I could use it to get to work.. i could not, the tire were flat and wobbly... i contacted them and requested my money back, they deny my money back, say its my fault...
They don't even follow the Danish laws as we have 14 days to report that we don't want the product, and we CAN test the product.... they try to say 'i talked with a collegue'.. i don't care who you talked to, it doesn't change the fact that I'm in my full right to a full return for a faulty product i regret buying.
Do not make business with these scammers.
July 22, 2022
Unprompted review
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