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Company details

  1. Specialized Clinic

Written by the company

Ayudamos a personas que quieren operarse a encontrar sólo a los mejores profesionales. Todo en un proceso 100% digital hasta el día que van a quirófano


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and supportive service

My appointment was arranged quickly and there were a range of dates to choose from.
I had a minor issue with the call not coming through (possibly a setting on my phone) but they texted a number for me to call to be put back through and this worked very smoothly with no wait time. I spoke to Lucy who was kind and supportive throughout, asking helpful questions and giving thoughtful suggestions. Her report mirrored our conversation and was written in a way that made me feel listened to, and that my privacy was respected.

July 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Dishonest receptionist

After being patient here for 10 years
I will never ever be going back after today
I got double charged for the same medical certificate that I was there to pick up
And the girls reply on the phone it’s just what we do

October 16, 2023
Unprompted review
Smart Clinic logo

Reply from Smart Clinic

Dear user,

You have made reference to SmartClinic, but it seems you are referring to a different business than ours. SmartClinic is a completely digital enterprise with no physical centers or receptionists.

Additionally, we would like to clarify that we have been in the market for only 3 years, not 10 as you mentioned. We understand that there may be confusion, as there are other businesses with the same name in the UK or the United States, but our headquarters are in Spain.

We kindly request that you remove the negative review you have posted about our business, as it harms our image. We appreciate your understanding and cooperation.

We have initiated a complaint process on Trustpilot regarding your review, as it pertains to a different company. This damages our interests and those of our clients. We invite you to report your opinion to the appropriate business.

Thank you.

Rated 5 out of 5 stars

Just what I was looking for

All and all, very good experience. Very professional, attentive doctors, well organized support team, and most importantly the results appear to be good so far. There was always someone to answer any doubts before and even after the procedure and they were flexible with scheduling. I would recommend this clinic to my friends.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Makes you feel safe and confident

Lluís made me feel so comfortable about everything in my surgery. He was proactive in getting in contact, responsive to every one of my questions through the chat, and extremely generous with his time.

I am traveling from overseas for my procedure so this is very important to me, and Lluís and SmartClinic made me much more confident in my decision to do my procedure with this team.

April 26, 2022
Unprompted review
Smart Clinic logo

Reply from Smart Clinic

Hi James!!!

We appreciate a lot your comments!!!

For us the most important it's to make our patients feel confortable, satisfied, and assured they will receive the best attention, and we're happy to provide this, and even more, to know that we've achieved it!!!

Was our pleasure to meet you!

#ForSmartPeopleWithSmartDoctor, SmartClinic ❤️
#ByYourSideWhenItMatters ❤️
#ATuLadoCuandoImporta ❤️

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