I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... See more
Company replied
On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... See more
Company replied
Sitejabber is a broken platform. My profile has been stuck at 60% for weeks. I tried to upload information, add content, and complete my setup, but every time I click “Add”, the site crashes or shows... See more
Company replied
I had an extremely disappointing and frustrating experience with Expedia. While I was in Turkey, I became seriously ill and urgently needed help with my flight. Instead of receiving support,... See more
Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
700 El Camino Real Suite 120, 94025, Menlo Park, United States
Replied to 61% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
find out at the END of your review - NO FACEBOOK = NO REVIEW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reply from SmartCustomer
Clothes are nothing like in the ad. Totally unwearable

Reply from SmartCustomer
SCAM: first I top up 10 rubles, 7 days later asked for 25 rubles for withdrawal. and now can not withdrawal.

Reply from SmartCustomer
Reliable info provided by them
They are reliable and it is not easy to post unverified reviews there. So that means the comments, reviews and ratings there can be trusted

Reply from SmartCustomer

Reply from SmartCustomer
Never work for these guys in Australia. Total scams. American woman by the name of Cresta Pillsbury also goes by the name of Colleen Stevens and her partner JP Diaz. I should have trusted the other guys when they showed me an article on these two 8 years ago scamming the consumer public and sued for 300K+ USD. It's not the Sitejabber platform they are great but these guys say they are from Electric Ecommerce Inc but there is no website, they are NOT registered in ASIC, have no right doing business in AUS. They fired me for standing up for my right. No pay and a single mum of two teenage boys. Covid - yes. We are all doing what we can. I worked for this company for over 15 months and for 8 months of 2020 I was the sole sales rep for them working round the clock with all sorts of hours. At the end of the day. I must say keep your walls up, don't let people in and that way they cannot damage you and take advantage of your frailties. I am still after almost 4 months trying to get them to pay what they owe me. I have never heard someone stand behind their lies soo tightly. It makes me sad. I have a recording of the exit interview where JP Diaz confirms the reason why I was fired and is still gutless to say that they are in the wrong. I have been walked on before and now it is time to stop. The truth will set you free.

Reply from SmartCustomer
A great site and a community for many people who make comments and reviews about any site and the way to work with it is easy

Reply from SmartCustomer
I was trying to post a review on Sitejabber but for got my login password. I chose the “forgot password” feature, but was never emailed a link for a password reset. What’s up with that Sitejabber? Update…and it only took 10 months for Sitejabber to reply to this post…unbelievable!

Reply from SmartCustomer
Many thanks for the such a wonderful quality service!
The experts are fast with the responses and are very knowledgeable.

Reply from SmartCustomer
Patpat Australia I am so I love with my last order so cheap and the quality is really amazing thank you patpat Australia

Reply from SmartCustomer
I left a review for a company that scams so many people out of their hard earned money. Was shocked to see so many positive reviews for the company, as they are known to be fake. Why would SiteJabber allow all of those fake reviews???

Reply from SmartCustomer
Sitejabber supports fake reviews of websites that are a scam.
This website deserves NO stars at all. (Not possible to do on here)

Reply from SmartCustomer
It is up to you to write what ever you like on Sitejabber. But they are not willing to take action against fake reviews. You can look up a lot of "positiv" reviews about for example datingsites. On Sitejabbers homeopage they write about giving companies a "fee" for making up stories about their on company. But the truth is that they don't even care and it is every sad because it misleads customers.

Reply from SmartCustomer
Best!! Number of time when I was confused when I had to buy gifts. Winni helped me to make a decision really it is. It has a nice collection to choose from. I have compared various other sites and this one is by the best.

Reply from SmartCustomer
They accepted 3 reviews of mine- testing their honesty- and they did post them without any kind of verification- Then i deleted the posts and said good bye to this fiasko reviews Sitejabber - The worst ever
They use their site to blackmail websites to subscribe to comment

Reply from SmartCustomer
This store is great, the products are very good, the customer service is perfect and the delivery system is wonderful.
Worst site ever. They say they are about transparency, but they don't verify the info that they post. So competitors or unreasonable people can post anything they like with no checking or recourse. This should be taken down.

Reply from SmartCustomer
I never signed up for them - nor was informed my information would be given to a third-party business.
I was trying to tell people that mediafire actually works well and to just not buy pro, and then I got banned! I cannot get onto the site. I can't even read the terms of service! This site has no ethics, they ban for nothing! I think they just try and get people to boycott certain sites, and if someone argues they just ban them. I have read another review of this site with the same experience, and so I am forced to conclude that you should not use this site unless you have 5 alt accounts with different emails. Sitejabber, you can't ban me from TrustPilot, so hear your pitiful practices be released to the world!

Reply from SmartCustomer
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.