Banner for Smart Dental Care

Smart Dental Care Reviews 

1,822
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and dental teams are incredibly friendly, welcoming, and professional, making everyone feel completely at ease during visits. People truly appreciate how thoroughly procedures and treatments are explained beforehand, ensuring a very smooth, comfortable, and reassuring appointment every single time. Some reviewers were not happy with communication difficulties, citing occasional delays in getting through on the phone or securing prompt appointments when urgently needed. A few other people also experienced unexpected changes to their assigned practitioners or felt that certain treatments felt rushed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Users describe positive interactions with service, highlighting the friendly staff, prompt emergency... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that appointments are easy to make... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are caring,... See more

Booking process

Clients share ambiguous opinions on booking process, with many consumers praising the fast, straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always been made to feel welcome at the Longridge practice. Tracy on reception is friendly & helpful. The dentist has always explained everything before starting treatment, when needed, at routine app... See more

Company replied

Rated 5 out of 5 stars

I have been with this same surgery for over 32 years now, in all that time I have never had a bad experience, I really look forward to going to my appointment. Due to the dental advice I’ve been gi... See more

Company replied

Rated 5 out of 5 stars

My experience at this practice is excellent and is, in the main, due to always having appointments with the same dentist. Both Dr Khalil and her dental nurse are always friendly, welcoming and Dr Khal... See more

Company replied

Rated 5 out of 5 stars

Really appreciate the care that goes in to my appointments. Have had significant issues with my teeth due to a long term health condition and the service has been fantastic from my dentist Gita. Each... See more

Company replied


Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Implants Periodontist
  5. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

Promotion box for Smart Dental Care

£25 Check Up

Can't find quality dental care? We've got you covered!


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,822)

1,446 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Check up

Very helpful, courteous and professional staff

July 30, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your kind feedback. We’re delighted to hear that you found our team helpful, courteous, and professional. Your kind words are greatly appreciated, and we’re pleased you had a positive experience with us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Well what can I say once again Nadia…

Well what can I say once again Nadia Lynn and not forgetting Joanne truly fantastic team professional friendly went out of there way to give me a fantastic smile once again giving me set of teeth that have improved my confidence can’t wait for my next visit thanks so much John and Brian

July 30, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for such a wonderful and heartfelt review. We’re delighted to hear that Nadia, Lynn and Joanne provided such a fantastic experience and went above and beyond to help restore your smile and confidence. It’s lovely to know how happy you are with the result and that you’re already looking forward to your next visit. Your kind words will mean a great deal to the whole team.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Check up

All good , on time , excellent

July 29, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your kind feedback. We’re delighted to hear that everything went smoothly, your appointment was on time, and you had an excellent experience. We truly appreciate your support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

I have been to this dental care…

I have been to this dental care multiple times,,,fantastic experience,,,,

April 8, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback and for continuing to choose our practice. We’re delighted to hear that you’ve had fantastic experiences with us on your visits. Your continued trust and support mean a great deal to our team.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

excellent,appointment no issues

excellent,appointment no issues, quick check up and clean and polish of teeth ,

July 29, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your kind feedback. We’re delighted to hear that your appointment went smoothly and without any issues. It’s great to know you had a quick and comfortable check-up, along with your clean and polish. We truly appreciate your support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Great service

Had to ring the dentist on my way to my appointment as got stuck in roadwork, the receptionist was really lovely and said she would let my dentist know, I arrived just in time, thankfully. Waited a couple of minutes before being called in. The nurse and dentist were brilliant, immediately put me at ease before doing the examination. Quick and painless, asked if I would like my teeth polished I refused ( don’t like it) and they were fine about it. The whole experience was smooth, comfortable and easy. Great dentist and staff.

July 29, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your wonderful and detailed feedback. We’re delighted to hear that our receptionist was so understanding when you were delayed by the roadworks and that your dentist and dental nurse helped you feel at ease straight away. It’s lovely to know that your examination was quick, painless, and that the team respected your preferences throughout your visit. We’re so pleased everything felt smooth, comfortable, and easy, and we truly appreciate your kind words about our team.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Just fantastic and reassurance me

Just fantastic and reassurance me

July 29, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback. We’re delighted to hear that you had a fantastic experience and that our team was able to reassure you throughout your visit. Making our patients feel comfortable and confident in our care is very important to us. We truly appreciate your kind words.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

great dentist

great dentist, lovely but also very professional. Quick and thorough service.

July 28, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback. We’re delighted to hear that you found your dentist both friendly and professional. It’s great to know that you received a quick yet thorough service during your visit. We truly appreciate your kind words and support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very friendly reception staff

Very friendly reception staff, and seen on time. Dentist very polite and explained clearly the treatment recommended.

July 28, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your kind feedback. We’re delighted to hear that you received a warm welcome from our reception team and were seen on time. It’s also wonderful to know that your dentist was polite and explained the recommended treatment clearly. We truly appreciate your support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Everything is good

Everything is good

July 22, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback. We’re delighted to hear that you found the information provided helpful and that your dentist clearly explained the problem and what treatment was intended. Keeping our patients informed and involved in their care is very important to us. We truly appreciate your kind words.

Best Wishes
Smart Dental Care Team

Rated 2 out of 5 stars

Made 2 appts

Made 2 appts, both cancelled, tried to make another, can’t get through on the phone…

July 20, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Cecent check up.

Check in and wait time was very quick.
Time for the dentist to run my check up was fine.

July 23, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your kind feedback. We’re pleased to hear that the check-in and waiting time were quick and that you were happy with the time and attention given during your check-up. We truly appreciate your support and look forward to welcoming you again.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

So informative

So informative, let me know the problem and what they intend to do

July 16, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback. We’re delighted to hear that your dentist clearly explained the problem and talked you through the proposed treatment. Keeping our patients fully informed and involved in their care is very important to us. We truly appreciate your kind words.

Best Wishes
Smart Dental Care Team

Rated 4 out of 5 stars

Female Dentist is great

Female Dentist is great. Professional, friendly and knowledgeable.
Reception not the most professional, but I'm more concerned with the quality of the dentist which is A1

July 21, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your feedback. We’re delighted to hear that you found your dentist to be professional, friendly, and knowledgeable, and that you were so pleased with the quality of your care. We also appreciate your comments regarding your experience with reception. Your feedback is important to us and will be shared with the team as we continue to improve the service we provide.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Cannot fault

Great friendly , caring staff.
Quick to fit me in in an emergency.
Fair priced
Samira is a thoughtful gentle dentist.

The check up and treatment thorough and great with my SEN daughter.

July 16, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your wonderful feedback. We’re delighted to hear that our team provided friendly, caring service and were able to fit you in quickly for an emergency appointment. It’s especially lovely to know that Samira’s gentle and thoughtful approach, along with the thorough care she provided, made such a positive difference. We’re also thrilled that your daughter had such a great experience and felt well supported during her visit. Your kind words mean a great deal to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Brilliant

My experience today was good.
My dentist was very helpful and listened to my concerns and gave me answers to my questions which helped me a lot.
I have been at this practice a number of years now and always feel safe in their hands. Thanks again.

July 15, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your wonderful feedback and for your continued trust in our practice over the years. We’re delighted to hear that your dentist took the time to listen to your concerns, answer your questions, and provide the reassurance you needed. It’s especially rewarding to know that you always feel safe in our care. We truly appreciate your kind words and look forward to seeing you again.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

A pleasant experience

Prompt friendly service from both the receptionisy, dental nurse and the dentist, and this helped reduce my stress levels.

July 9, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback. We’re delighted to hear that our receptionist, dental nurse, and dentist provided prompt and friendly service, helping to reduce your stress during your visit. Making our patients feel comfortable and reassured is very important to us, and we truly appreciate your kind words.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Excellent Dentist for Chester City

Excellent Dentist

July 13, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your kind feedback. We’re delighted to hear that you had an excellent experience with your dentist. Your support is greatly appreciated, and we look forward to welcoming you again soon.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Routine check up

The usual excellent service and guidance provided by Dr Ahmed Almusawi at my routine check up. An outstanding dental practice.

July 17, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your wonderful feedback. We’re delighted to hear that you continue to receive excellent care and guidance from Dr Ahmed Almusawi at your routine check-ups. It’s especially rewarding to know that you consider us an outstanding dental practice. We truly appreciate your continued trust and support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very professional honest Dentist

Welcoming reception, very helpful staff, sharp on time appointment, thorough check up and very honest advice by very Professional Dentist, extremely satisfied with the visit.

July 17, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your wonderful feedback. We’re delighted to hear that you received a warm welcome from our reception team, were seen promptly, and found our staff helpful throughout your visit. It’s especially pleasing to know that your dentist provided a thorough check-up, honest advice, and professional care. We truly appreciate your kind words and are delighted that you left feeling extremely satisfied.

Best Wishes
Smart Dental Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look