Smarter Capital group Reviews 

7
TrustScore 2.5 out of 5

2.3

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Company details

  1. Loan Agency

Written by the company

Stopping the debt cycle can be challenging. You fear you won't be able to pay off your bills, so they pile up over time. Smarter Capital Group offers personal loans to consolidate your debt. You can get help breaking out from under those unpleasant bills without worrying about what will happen if something goes wrong or how high interest rates will jump again soon after, because we know these things happen often enough as it is. Using Smarter Capital Group's fast application process, you might be pre-approved in 5 minutes. Our team of professionals will make sure your financial needs are met, and if not, they will help you find a solution, no matter how much debt or credit issues you had before applying!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

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(7)

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Rated 1 out of 5 stars

Online Website Epic Failure on "Second" Screen Page

Went online. Put in code. Offer popped up. Input answers to the three questions. Reviewed four (4) documents. Checked the box that I had read the documents.

Next step was to click on "VERIFY"

Can't do it... grayed out... Not clickable.

No desire to talk to a live agent if I've been "pre-selected"... you reached out to me... plus based on reviews, your people can't keep a scheduled call, can't return a call, get aggressive and hang up on people that your company invested money in soliciting... people who actually called you back. Why would anyone want to talk to that kind of a company???

If your website fails on the "second" page, then that's your loss.

This isn't baseball...

You're out.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam letter, no opt-out

Sending predatory scam loan letters.

The letter says the only way to opt-out permanently is to call 1-888-567-8688. However, calling results in them requesting your social security number to "verify" you.

If a person from the company is reading this; I am personnally taking the time to report you on ftc.gov, on usa.gov, and to local officials. If letters continue to arrive, I will look into further means of reporting your company.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Too good to be true!!!

After receiving the famous introductory letter..up to 60,000 I decided why not.I called and spoke to a very nice rep at the time my thoughts.Our conversation was very old school pleasant.Matthew D if that's his real name promised to call me back with a plan of qualifying steps.He called back the next day and the conversation went as if I didn't recognize the previous conversation.I asked several questions and yet still eager to listen and be guided by Matthew guidance.The more engaging I was with questions he went into a different atmosphere of seemingly aggressive but forced politeness.After 20minutes I was convinced to try the plan but I needed one more question answered after all this was my livelihood household.I asked the question and there became dreadful silence.Looking down at the phone monitor I realized Matthew D had hung up on me.Lol!!!! Well All is well that ends well!! My earlier doubts were in deed manifested.Bottom line i should have reread the many of reviews of negativity.

October 28, 2024
Unprompted review
Rated 2 out of 5 stars

No Follow-Up

Contacted Smarter Capital on 7 Aug 2024 and spoke with a client rep. After taking initial information, I was told that I would receive a follow-up call within a few days to go over eligibility and options. As of writing this (26 Aug 2024), I have not received a call. I'm no longer interested given this experience. Don't recommend at this point.

August 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Poor customer service

I reached out to SCG when in the US, and they immediately contacted me; I was leaving the country, but their rep scheduled a call plan based on both schedules. I called and no answer, I changed my whole schedule for the call. I was told by the rep he would call me right back but never did, we scheduled another call, changed schedule again to make the call and again no answer. The customer service is weak and I guess if they do not loc you in immediately, they don't care.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

I needed a loan to pay for my…

I needed a loan to pay for my daughter's medical treatment, and I didn't know where to turn. I looked at other lenders and felt like my information wasn't being taken seriously. Then I found Smarter Capital Group! They were so friendly and helpful, and they got me the money I needed quickly. Now my daughter is feeling better every day, and we can focus on her healing instead of worrying about how we're going to pay for it.

September 29, 2022
Unprompted review
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Reply from Smarter Capital group

Thank you so much for the 5-star rating and thoughtful review, Ricky! We are very proud of the service we provide and love giving customers like you the experience you deserve!

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