Smarter Contact Reviews 

77
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I started using using Smarter Contact a few months ago and the results have been incredible. I have been able to reach far more greater prospects compared to other marketing channels and has opened a... See more

Rated 5 out of 5 stars

I am a real estate investor who was used to direct mails. But the rising cost of mailing made me think of an alternative. I was thinking of moving to a texting platform, but was skeptical at first. Ho... See more

Rated 5 out of 5 stars

Smarter Contact has been awesome for our bulk SMS marketing. We have increased our volume and found more conversations which leads to more business. I would recommend also because they integrate well... See more

Rated 2 out of 5 stars

The app & platform has so So SO many bugs! It's ridiculous. At $800+ a month, I would expect the platform to be really well maintained. Instead I encountered so many bugs, that made the... See more

Company details

  1. Internet Marketing Service
  2. Online Marketing Agency
  3. Software Company

Written by the company

Smarter Contact is the Market-Leading AI-Powered Text and Voice Communications Platform. It provides an all-in-one integrated platform to engage contacts to consistently have more conversations, nurture contacts though the funnel, close deals by turning leads to revenue, and to measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster. Key factors that make Smarter Contact stand out include it is an all-in-one platform, integrating text, voice, a native power dialer; provides rapid 10DLC approval; industry-leading deliverability; AI-Powered to help customers improve and scale campaign performance while adhering to TCPA compliance; automation to scale your business with minimal resources; no daily limits/restrictions; and mobile app access.


Contact info

4.2

Great

TrustScore 4 out of 5

77 reviews

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4.2

All reviews

(77)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s Smart. It Contacts.

I like testing new systems to make our real estate operation run smoother, and after a partner recommended Smarter Contact, I haven’t looked back. We tried Launch Control before this, but Smarter Contact has a smoother interface and has become a core part of both our acquisitions and dispositions. It’s already helped us lock up multiple contracts and find buyers ready to rock, and from what I’ve seen, it keeps getting better — easy to use, faster replies, and solid deliverability. What really stands out is the support. Ariane’s been super helpful on our calls and actually takes the time to walk me through the extra steps. I’ve picked up some really useful tips just from a few sessions. For a small team starting to ramp up volume, that kind of support goes a long way. We’ll keep using Smarter Contact as we expand markets. Appreciate y’all. – Jay $$$

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Simple, Reliable, and Backed by Great Support

We’ve been using Smarter Contact for a while now, and overall it’s been a really solid experience. The platform is pretty easy to figure out, even for someone who’s not super techy, and it’s helped us stay consistent with follow-ups. One thing we’ve appreciated is how it handles bulk messaging while still keeping deliverability high. It’s also nice that it takes care of things like carrier compliance and spam filters in the background so we don’t have to worry about that as much.

What’s made it a great experience for us is honestly, the support team. They’ve been quick to respond and super helpful whenever we’ve had questions. It feels like they’re actually listening to feedback, which is refreshing. Smarter Contact does a good job of balancing features with ease of use. There are still a few things we hope they keep improving, like more detailed reporting and maybe better contact filtering, but overall they’re doing a great job and we’ve found real value in using it.

July 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't Fall for the False Advertising

I was lured into joining the platform on a higher plan under false advertisement. I was sold on a special promo price but then once you joined, they refuse to charge me the special price but only the higher and regular price. I complained and they keep acting sympathetic and pretending they're working on it. After about a year of using the product, since you're charged on a quarterly base, they tell me the promo was only when you signed up. I showed them the screenshot for the offer, I also still have the link to the offer. There's not even a fine print anywhere, that says you won't be charged a higher price. I don't deceitful, false advertising practices. To me at this point, there's no difference between this company and the United Health ceo's integrity.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Don't use this company

I don't recommend this company at all simpily because my card got charged 600$ for a subscription and they won't refund 1 day past. What kind of company doesn't have a grace period or honor someone who doesn't want the service. On top of this I never used the software one time.

Slimy, I will never use this company, many other options.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Simple and Convenient

I get to send out my SMS campaign to everyone that I want to with ease. After a few days I get metrics on my previous campaign and they help me out a lot in terms of what to do for the next one so that Its going to be even more effective.

Really simple platform with a lot to offer, I cant wait for future updates on new features.

October 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Does SMS marketing in 2024 still work?

I’ve been using smarter contact for about a month now. So far I’ve sent out over 20,000 messages and landed one massive deal that should be my biggest yet if it closes (over $100k). I also have 2 others pending, and many more leads to follow up with! I’m so glad I decided to give it a try, it is well worth the money! My delivery rates have been staying around 90% and my response rate is averaging between 20-25%. If you are looking for an SMS platform that works in 2024, smarter contact is the only option! The support is also great if you need help with anything, they always respond quickly! My only regret is waiting so long to give smarter contact a try!

October 4, 2024
Rated 5 out of 5 stars

Amazing Texting Platform

Company is always upgrading their UI, tremendous uptime for their texting platform and responsive staff

August 1, 2024
Smarter Contact logo

Reply from Smarter Contact

Jared, thank you for the great feedback and for sticking with us since 2022!

You've seen how much our software has evolved over time and yet the best is to come. We'll be adding more voice capabilities soon with our power dialer set to launch in Q4 2024. This will create a more integrated solution between your text and voice campaigns that will enable your success even more. Stay tuned!

I would love to hear more of your success story with Smarter Contact. Please send me an email directly at josh@smartercontact.com

To your success,
Josh Sanchez
CEO at Smarter Contact

Rated 5 out of 5 stars

The Best There Is

This system is the best at what it does. Hands down, Smarter Contact is the #1 option for SMS and a highly effective outbound marketing tool.

September 13, 2024
Smarter Contact logo

Reply from Smarter Contact

Evan, thank you for taking the time to write a review here and for the video testimonial you sent me directly two weeks ago.

I really enjoyed our conversation in late August. It was great hearing from you over a call and learning of the positive impact that Smarter Contact has had in your livelihood and your business. Being able to generate $200,000 in revenue from real estate wholesaling assignment fees in just 1 year with us is an amazing milestone.

You're a great example of who my team has the honor and privilege of serving and we love it. I've shared your story with the team and they were inspired by it so thank you!

Sincerely,
Josh Sanchez
CEO at Smarter Contact

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Rated 5 out of 5 stars

Great people!

After initial issues in Dec, the company stepped up and delivered big time, no complaints!

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer Beware.

Read the terms of service carefully. They will issue no refunds whether they provide you service or not. In my case, I paid $799.00 per month and had no service for close to 40 days. I ended up going to a competitor after suffering significant revenue losses.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

My Satisfaction Has Been Redeemed!

I am happy to report I now am having a great experience with Smarter Contact. After some issues with the platform, they have fully restored functionality and the CEO called me personally to make sure I was happy. They have even added a few functions that I recommended which is great to see a company take seriously and execute on. I would recommend them.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

The power of reliability

I was privelaged to use this App daily as an Acquisition Specialist. I found the simplicity, functionality, and overall ease at which I was able to retrieve data and then use it within the parameters of the App allowed for fluid navigation and translated into positive work outcomes. I would enjoy working with Smarter Contact whenever it is available. It was reliable and proved to be invaluable.

July 20, 2022
Unprompted review
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