I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using th... See more
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When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... See more
Set up a bit tricky, colours and white a bit washed out
Company replied
Cant figure it out. But that’s my fault. Everything else is fine.
Company replied
Company details
Information provided by various external sources
Online retailer of smart home technology products, making your home a connected home.
Contact info
6E KCR Estate, Kimmage, Dublin 12,, D12AX99, Dublin, Ireland
- 016855948
- info@smarterhomestore.com
- smarterhomestore.com
Hasn’t replied to negative reviews
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Defective product, no warranty support
I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly.
The seller refused to provide warranty service, using the fact that I attempted to resolve the issue myself by inserting a battery as a reason to avoid their mandatory warranty responsibility.
Communication was poor: the online contact form did not work, and the phone number listed on the website was incorrect.
Very disappointing experience. I cannot recommend this seller.
I recently visited the Smarter Home…
I recently visited the Smarter Home Store website to buy WiFi extenders for my new home and found the platform very easy to use and navigate. I had some questions about my order and spoke to Susan, who was incredibly helpful and knowledgeable about the products. She offered excellent advice and helped me find the best option for my needs. The delivery was prompt, and all items arrived well-packaged. The customer service was outstanding, and I would highly recommend Smarter Home Store for anyone looking to upgrade their smart home products. The Deco P9 is a great choice for new builds! Overall, a great experience, and I look forward to shopping there again. 4 stars!
Super fast delivery after purchase
Super fast delivery after purchase. Very happy to buy from this company and also very happy with my TP link. Thank you

Reply from Smarter Home Store
Excellent service
I spoke with one of the tech team who advised me the best option. I ordered the following day and it was delivered promptly.

Reply from Smarter Home Store
Excellent service and the Tapo camera…
Excellent service and the Tapo camera is working perfect, I'll definitely be getting another one

Reply from Smarter Home Store
Great service
Great service. Purchased on Wednesday night, received package by Friday morning
Delivered next day after orderes was…
Delivered next day after orderes was made. Very good product. Happy with everything.
Great advice and product.
Many thanks for great advice about choosing the product and set up. Efficient delivery and best of all the boosters worked really well.

Reply from Smarter Home Store
Fast efficient service and very good…
Fast efficient service and very good technical advice provided by Susan

Reply from Smarter Home Store
Very happy overall
Very happy overall. Quick delivery and easy to set up. Wi Fi is working brilliantly now, we're very happy.

Reply from Smarter Home Store
Very helpful and knowledgeable, easy to deal with.
Website very easy to use and navigate. Was looking for Wifi Extenders for a new build, ended up talking to Susan in there over an issue with the original order and through talking to her ended up finding a better option for my situation. She was lovely to deal with and had great knowledge of the products and made the whole process easier.
Would definitely recommend the Deco P9 for anyone with a new build.

Reply from Smarter Home Store
Excellent Customer Service
Great service and fast delivery
Very happy with the service and…
Very happy with the service and product. No complaints

Reply from Smarter Home Store

Reply from Smarter Home Store
Hi all I would highly recommend smarter…
Hi all I would highly recommend smarter home store to purchase any smart product for your home . They will advise you with the best advice and no pressure . They stock all the current brands you need to update your home . The website is user friendly and secure . I contacted them regarding WiFi extenders and the advice I got was just excellent. They go above and beyond for the customer. 10 stars would highly recommend them.
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