Smart Phones IRL Reviews 

Asked for an invoice which could not be provided, given lots of excuses about being busy and exempt from paying vat. Hard to even get return address as said wouldn't reply to any messages. Always excuses why can't sort something nut if you're asking for prices or want to buy he's always available. Funny. Seen previous reviews where they couldn't get all their monry back or had difficulty getting refunds so asked for money first same as when I paid before receiving phone but now is blanking me. Have reques4ed money Also but no reply. Worried that I'll send phone back but won't get refund. Not legit so don't trust them. Headphones were sent as an apology as tool over a week to post phone- again more excuses but headphones were useless and don't even work!!

Being dealing with mark for about two years and he is a total gentleman who goes above and beyond for you and can source any product you need! A fantastic Irish company and also so professional.

Been dealing with mark smart phones Ireland for years now for all my electronics I pads phones etc.
And this Christmas he helped me so much I couldn find the new I phone 16pro max In titanium grey whice my son asked for mark said give me a few days call me 2 days later to tell me he has the phone in his hand for me what a man ended up getting the 16pro max a 15 and I pad 3rd generation from him told me driver will drop them at 7pm. Driver arrived bang on 7 great company highly recommended thank mark

Have been purchasing tech of Mark for years, never an issue, such a fast promt and efficient service. Delivered to my door if needed, he goes above and beyond for his customers. I purchased 2 iphone 15`s, airpods, apple watch this Xmas and all happy kids which makes me a happy mammy, went back over yesterday my daughter purchased iphone 16, again no issue choice of colours, screenprotector and case all included and met with a lovely smiley face and a chat, you don't get that in many shops. Highly recommend this guy and his company for all ur tech purchases!

I have received multiple orders from smartphone Ireland and the services has been nothing short of impeccable, fantastic communication, excellent value for money , and really easy transaction.
All the products received are working perfectly and I haven’t had an issue with anything- I was assured if there was ever any issue they would always be on hand.

Top seller I would highly recommend to anyone - many friends have also used smartphones Ireland & only have positive feedback on their experience.

Top class customer service and very helpful staff I have bought a good few smart phones and products off smart phones IRL and I can say it is the best customer service I have ever received very welcoming and helpful with all my questions about the phones and if I have any questions or queries I would call them and they would help me out with them I can not recommend them enough they go above and beyond for their customers I will definitely be recommending them to everyone I no best please I have dealt with and will definitely be continuing to shop there again thanks to all the staff

Hay mark from smartphone Itl just received the 2 iPhones this morning for my kids there going to be delighted when they get in from school,
Great communication from start to finish,
You even through in free cases and screen protectors
Legend
So happy with the service
Highly recommend
And delivered to my door love it
Thanks again

I’m costumer of Smart phones Ireland in the last 5 years for myself , my family , my business and my staff. We never was disappointed. Great quality and amazing service. Highly recommended , its really the best 👏

One of the most unprofessional companies I have ever dealt with.After ordering an iPhone14 as an Xmas present I told mark this,I ordered the phone on a Saturday and he told be it will be delivered on the Monday all week I was let down for delivery with excuses left right and centre with me having to txt him to find out when it was going to be delivered at one stage he rang me and did he would give me an iPhone15 instead because of all the delays,the following Sunday txt again to say if he couldn’t deliver the phone that I wanted my money back €550,so he txt back asking if white would do, the original colour I picked out was blue I said ok,a week later he delivered an iPhone14 not 15 but I didn’t mind because I had paid for a 14 and was just happy I received it.I checked the phone after I got everything seemed fine it was put away till Xmas,when setting it up on Xmas morning it was coming up in the settings to finish the repair of the broken back screen so I did that a few days after Xmas we noticed the phone wasn’t receiving calls or messages so when checked it said there was an issue with the network service to do a diagnostics run to see what it was,it came up it was a hardware issue I txt Mark on the 2nd of Jan explained about the phone he rang me said he was only getting over the flu and wouldn’t be back open till the 6th he said will you txt me tomorrow to remind me which I did he never replied .i txt mark again on the 6th of Jan he said the weather was bad and he would see what was like tomorrow.Never heard anything and on Thurs the 9th I seen his story that he was in his shop so I txt to see was he open that I would drive to down to give him the phone to get it fixed,he said he was I went down he asks what was wrong again and to give him 24hrs and that if it couldn’t be fixed he would replace it,I could see on the phone he left it in the shop that night and Fri,and then took it home to his house Fri evening still hadn’t heard anything from him,I txt him then Sat to ask was there any word he told me it was in with a technician and he would update me when ready,I didn’t have much confidence him updating me,So I asked have you got a timeframe that he had told me on Thurs 24hrs and he said yeah that’s usually what it takes depending on the issues,Knowing full well he never brought it anywhere I told him I could see where the phone was and where it is now at his house,He gave me some bull about it only got collected yesterday and repairs and stock was only delivered to him cos he wasn’t around he was out delivering.he was in the hairdressers with his son he would check on phone when he got home,That night he rang me saying his guy who looked at the phone isn’t really an apple guy so he’s trying to run the diagnostics on it but there’s no space and that could be apart of why it’s not reading the sim,I told him that’s not the reason why that has nothing got to do with the sim it never affected his other phone,I asked him to delete stuff and he said he might have to do a factory reset I said yeah go ahead do what you need to,well he couldn’t do that said you needed Face ID so I bought storage so he could download the diagnostics,he sent me a photo to show it backing up and would update me,at this stage I’m thinking he hasn’t a clue what he’s doing and that he is his man that doesn’t know much about apple phones.Sunday again I txt after not hearing from him asked him did he get anywhere he said he didn’t do anything while it was backing up but would bring it back to the shop the next day to check it again,he also said on Sat that he would put his sim into it with credit on it to see if that works I told him I tried my sim and that’s bill pay and so is my sons so it’s not that,Monday comes and not a word all day from him and I can see he’s in an industrial estate in Ballyfermot 5 mins from where I live and then he was in clondalkin,I txt him at 7:54 that night telling him I wanted my money back was sick of txting him he got onto me said yeah he had tried his sim in it and it didn’t work,5 days later and he only doing it that day,he said if I wanted he was getting more in stock tomorrow he could give me a new phone then at this point I don’t trust him at all I told him no I wanted my money back he said no problem that he was out when he gets home he would see what his wife had on her Revolut that’s who I had sent the money to,didn’t hear back that night,next morning I requested my money back to his wife few hrs go by still nothing I remind the request and he rings asking if he drives up now is my son there to do the Face ID to do reset I said no bring it to a phone shop he said couldn’t be done to Google it I did and sent it to him ended up getting money back, I can’t even talk about the phone conversation I’m running out of words,but he wasn’t giving all my money back until the Face ID was done wanted to send some on Revolut and rest cash when it was done wasn’t until I said I would shame him all over Facebook and instagram I got my money back

Smartphones Ireland great company. Amazing service my phone delivered to my door. They have everything you need. Easy company to to business with thanks Smartphone irl I will be back. Great price and service.. 🙏🙏😎

had the absolute pleasure of dealing with Mark, he's a gent ... & his knowledge about phones is second to none, I can highly recommend this shop. trustworthy,professional & great value.

Great value. Great personal customer service. Mark couldn't do enough from replying to messages giving advice on what phone to purchase to giving delivery updates

So helpful no request too big or small, great knowledge and understanding of the products . I would highly recommend Mark from Smart Phone IRL Amazing products, service and delivery service. I will definitely be a repeat customer.

Highly recommend. Mark is great to deal with and the phones are of high quality.

Very good customer service. 100% would recommend the company to anyone, reasonable prices also ☺️

Would highly recommend get all my phones ipads laptops from this company

Mark is a pleasure to deal with. He is very helpful and will always look for best deals for your budget
I am after buying a good few phones from him and never a problem.

Mark is absolutely one incredible when it comes to any product you want - one thing I adore personally is the aftercare service that SmartphonesIrl offer and you won’t get that anywhere else .
INCREDIBLE

Absolutely first class using smart phone irl services years highly recommended 👌

Absolute gent to deal with, goes out of his way to give an excellent service, competitive prices,super variety of stock and all delivered straight to your door, hassle free sale I couldnt recommend Mark highly enough for all tech sales👍