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Rated 5 out of 5 stars

Seamless and straight forward PPR Just for guys that are putting 1 star: This service is used by airfields that is why you are getting request to review. If not this service, then you would still... See more

Company replied

Rated 5 out of 5 stars

I have started working with these guys to help launch their new product for airfields, I will begin to use this software on the airfield I am operations manager for, but to help them with some decent... See more

Company replied

Rated 1 out of 5 stars

It all worked fine, but I'm growing a dislike of airfields that insist on online PPR. It doesn't assure me the runway is open and usable, and doesn't give me runway in use and weather conditions whic... See more

Company replied

Rated 5 out of 5 stars

Takes the pain of PPR away. I wish more airfields used this system, it's always such a nightmare trying to figure out new random forms on a new airfield's website. SmartPPR makes the experience predic... See more

Company replied

Company details

  1. Software Company
  2. Aviation Consultant
  3. Software Vendor

Written by the company

Smart PPR is more than just a contact form, our software is your answer to streamlining and improving airfield PPR requests by using an easy to use, web based platform. Our easy to use, web-based platform brings everything together in one place, from automated approvals, dynamic seasonal timetables and landing fee payments to clear, real-time visibility of who’s arriving and when. Built by people who understand the day-to-day challenges of running an airfield, Smart PPR helps you save time, cut down on admin, and keep operations running smoothly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use!

April 9, 2026
Smart PPR logo

Reply from Smart PPR

Many thanks for taking the time to leave us a 5 star review, we appreciate your feedback.

Kind regards

Smart PPR

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Rated 5 out of 5 stars

Ease of use.

April 1, 2026
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Reply from Smart PPR

Thank you for leaving us a 5 star review, we are pleased to hear you found our software easy to use, something we continually strive for.

Kind regards

Smart PPR

Rated 5 out of 5 stars

Easy to use

Easy to use, with option to cancel and contact number to amend booking, which is useful option should you need it.

March 18, 2026
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Reply from Smart PPR

Thanks for your review of our software platform Mike, much appreciated and pleased we got 5 stars!

Kind regards

Smart PPR

Rated 5 out of 5 stars

Simple enough process requesting PPR…

Simple enough process requesting PPR for Wickenby, with PPR request and PPR approval emails both coming through OK

March 14, 2026
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Reply from Smart PPR

Thank you for leaving a review of Smart PPR, we are pleased to hear your feedback on our software platform.

Kind regards

Smart PPR

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Rated 5 out of 5 stars

Friendly with a good runway

Although the cafe was being rebuilt tea was provided by the most helpful receptionist.

March 11, 2026
Unprompted review
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Reply from Smart PPR

Thank you for leaving us a review, we are pleased to hear your feedback.

Kind regards

Smart PPR

Rated 5 out of 5 stars

It was an easy process

It was an easy process, but airfields should not abandon the option to give PPR via telephone as well.

January 14, 2026
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Reply from Smart PPR

Thank you for leaving us a review, we are pleased to hear your feedback.

Kind regards

Smart PPR

Rated 5 out of 5 stars

Takes the pain of PPR away

Takes the pain of PPR away. I wish more airfields used this system, it's always such a nightmare trying to figure out new random forms on a new airfield's website. SmartPPR makes the experience predictable and consistent and easier to handle payments too.

November 27, 2025
Unprompted review
Smart PPR logo

Reply from Smart PPR

Many thanks for your great review Tim! We couldn't agree with you more.

Kind regards

Smart PPR

Rated 5 out of 5 stars

Really intuitive and easy to use

Really intuitive and easy to use

October 11, 2025
Unprompted review
Smart PPR logo

Reply from Smart PPR

Thank you for taking the time to leave us a valued review, we are pleased to hear your feedback on our platform.

Kind regards

Smart PPR

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Rated 5 out of 5 stars

PPR at Wickenby worked perfectly

PPR at Wickenby worked perfectly

November 2, 2025
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Reply from Smart PPR

Many thanks for leaving us a five star review! Your review is much appreciated and will help others to know we are doing a good job for the GA community.

Kind regards

Smart PPR

Rated 5 out of 5 stars

It worked

Very easy to complete.

May 31, 2025
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Reply from Smart PPR

Thank you for leaving us a five star review Stephen with your feedback.

Kind regards

Smart PPR

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Rated 1 out of 5 stars

Pointless

It all worked fine, but I'm growing a dislike of airfields that insist on online PPR. It doesn't assure me the runway is open and usable, and doesn't give me runway in use and weather conditions which is a safety concern, so I'll inevitably end up ringing the airfield anyway, which renders these services redundant and a pointless waste of time. On top of that, I'm now being nagged by multiple emails asking for a review, so here you go - you asked for it!

May 15, 2025
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Reply from Smart PPR

Thank you for your feedback Dan, we take your points onboard. Your review is more of a review of PPR in general, we didn't invent PPR we are trying to make submitting and requesting PPR more standardised and easier for everyone, so we think this review is a little unfair. Alot of airfields see the benefit of PPR for a planning purpose, you wouldn't turn up to a restaurant on a busy night and expect them to be able to seat you. We apologise for the two emails you received from Trustpilot, we have made some changes to the review process from our users.

Kind regards

Smart PPR

Rated 5 out of 5 stars

seamless and straight forward PPR

Seamless and straight forward PPR

Just for guys that are putting 1 star:
This service is used by airfields that is why you are getting request to review. If not this service, then you would still most likely need to call the airfield for PPR, which obviously is less convenient than doing it online. Nobody likes idea of PPR, but unfortunately for a moment it is the case in UK, and without major change in regulations (i.e fund GA aerodromes from public money - not gonna happen) its going to be the case for most of aerodromes. PPR is a way to reduce A/G and FIS controllers workload, and anything that makes it at least a little bit easier should be appreciated.

March 26, 2025
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Reply from Smart PPR

Thank you for your great review Sylwester! We fully agree with you that PPR is around to stay and our aim is to streamline and improve the process for everyone, we didn’t invent PPR we just invented a way to speed things up and make it easier for pilots. We appreciate your feedback and taking the time to leave us a review.

Kind regards

Smart PPR

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Rated 5 out of 5 stars

Quick and Simple!

PPR was quick and simple to do, there was no waiting on a telephone line, wondering if someone was there or waiting for the line to become free. Also I could submit my request on a time that suited me.

February 26, 2025
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Reply from Smart PPR

Thanks a lot for leaving us a review and giving us positive feedback. We are pleased to read PPR was quick and simple to do, thats the aim of our platform!

Kind regards

Smart PPR

Rated 1 out of 5 stars
Smart PPR logo

Reply from Smart PPR

Thanks for leaving us a review Rob, you have requested PPR at one of our subscribed airfields using the Smart PPR platform. Sorry to hear you weren’t aware of who we are. Hopefully one day you might amend your review.

Kind regards

Smart PPR

Rated 1 out of 5 stars

I was unaware I have even used “smart…

I was unaware I have even used “smart PPR” so not sure why I’m being asked to review!

PPR is just pointless British red tape invented by people who like to make lists. That’s why it’s not required at airfields in most other countries, particularly US and France. Airfields should be open unless they are NOTAMED closed! No need for any paperwork or advanced requests!
Yes for farm strips that don’t advertise themselves as open then you need to call in advance.

Regarding the reply, there is no regulation requiring PPR. I’m not sure why U.K. airfields need it for planning when other much busier airfields outside the U.K. don’t need it at all. All that says is U.K. airfield operators aren’t very efficient. If a restaurant is full or a long wait, I’ll go somewhere else, similarly if an airfield has full parking I can go somewhere else, you take your chance but with the ability to just drop in anywhere.
Half the airfields who ask for PPR just tell you the runway in use and the QFE! They don’t even take your registration, so don’t know whether you have any PPR or not, of course it doesn’t matter as it’s all pointless. Most of the other half just fill out their form with the registration, type and where you are coming from and do nothing with it. Similarly with the automated ones.
It’s a plague that’s infested the U.K. companies like yours just make it worse because it makes it easier for airfields to collect pointless data, rather than just saying it’s unnecessary and they probably increase landing fees to pay for your service contact.

March 26, 2025
Smart PPR logo

Reply from Smart PPR

Thanks for leaving us a review, we are disappointed we only got 1 star! Our aim is to streamline, speed up and improve the PPR process, we didn’t invent PPR so can take no blame for that only for trying to improve things for pilots like yourself. PPR is around to stay and airfields need this for planning and regulations, you couldn’t turn up to a restaurant on a busy evening without booking a table and expect to be seated. That’s the mantra of Smart PPR.

Kind regards

Smart PPR

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