We had,James from G & E Exterior Cleaning who is the local agent for Smartseal , pressure wash and sand and seal our monoblock driveway. He,did a superb job from start to finish. So much so, that we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Products are excellent and always give a great finish. Have used both patio cleaner and sealer and highly recommend. Their grout cleaner and white paint makes old tiling look like new. Customer ser... See more
Company replied
I've been seeking advice and asking questions for several weeks about resealing my imprinted concrete drive. The advice given saved me almost £200 from what I thought I needed. all question I asked we... See more
Company replied
As always, Ricky was helpful, happy and organised, sorted my order efficiently, even though it was Saturday and I wasn’t expecting a response to my email till Monday. Smartseal Imprinted Concrete Ma... See more
Company replied
Company details
Written by the company
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Written by the company
Contact info
Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, United Kingdom
- 01268 722500
- contactus@smartseal.co.uk
- smartseal.co.uk
4.9
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery
July 13, 2026
Patterned concrete sealant
From the moment I spoke to Keiran on the phone to the follow up emails and a final phone call he could not have been more helpful in guiding me to the sealant and other products I needed plus telling me what I didn't need to save my money.
It was a pleasure doing business and I never felt any pressure or up-selling.
It's how all businesses should be.
Thank you Keiran.
July 22, 2026
Unprompted review
Incredible service from start to finish
Incredible service from start to finish. First made contact with Ricky to select the products I needed and he assisted me along the way with queries I had when it came to carrying out the repair and sealing of the driveway. The after service is 2nd to none, its not just about selling products... I contacted Ricky by email this week asking for some advice and within minutes I had a reply even though he was on annual leave. Absolute credit to the business to have someone so knowledgeable who is willing to go the extra mile to help the customer. The drive may be ok for a few good years but there is no doubt I will be back in the future.
July 22, 2026
Unprompted review
Great customer service
All I can say is Ricky is awesome, helped every step of the way 😀
July 22, 2026
Unprompted review
George answer my question swiftly I…
George answer my question swiftly I emailed out of hours and had a reply when I logged in the next day .
I was directed to the correct product and went ahead and ordered .
Thanks for your guidance and support George 😁
July 22, 2026
Unprompted review
KIERAN PROVIDED DETAILED HELPFUL AND…
KIERAN PROVIDED DETAILED HELPFUL AND INSTANT ADVICE
July 22, 2026
Unprompted review
Great product and delivery.
July 5, 2026
First class service 👍👍👍
July 14, 2026
Grate product and grate compan
Grate product and grate company to get the product from no issues hassle free
July 5, 2026
The product is good...
The product is good...
But the delivery not so good left outside the property after instructions were left to leave at the rear because we were away on holiday lucky my daughter called round and put it round the back
July 12, 2026
Good service and product
July 13, 2026
This is a repeat product we used last…
This is a repeat product we used last time we did our driveway very pleased with the outcome,
July 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great customer service...Ricky was excellent
Great customer service...Ricky you were brilliant, thank you for your help
July 21, 2026
Unprompted review
Reply from Smartseal UK Ltd
Thank you for your feedback, Julian! We're delighted to hear you received great customer service and that Ricky was able to help. We'll be sure to pass on your kind words to him.
Kind regards,
Josh@Smartseal
Needed some help with a concrete…
Needed some help with a concrete driveway Ricky was a great help. Fantastic knowledge great service and very professional.Thaks Ricky
July 21, 2026
Unprompted review
Reply from Smartseal UK Ltd
Thank you for your feedback, Darren! We're delighted to hear that Ricky was able to help with your concrete driveway. It's great to know his knowledge, professionalism, and customer service made such a positive impression. We'll be sure to pass on your kind words.
Kind regards,
Josh@Smartseal
Great product and super quick delivery
Great product and super quick delivery. Highly recommended.
July 14, 2026
Reply from Smartseal UK Ltd
Thank you for your feedback, Rod! We're delighted to hear you're happy with the product and the super-quick delivery.
Kind regards,
Josh@Smartseal
Kieran made everything easy when…
Kieran made everything easy when ordering and the service was exceptional
July 21, 2026
Unprompted review
Reply from Smartseal UK Ltd
Thank you for your feedback, Kenneth! We're delighted to hear that Kieran made the ordering process easy and provided exceptional service. We really appreciate your kind words and support!
Kind regards,
Josh@Smartseal
Reply from Smartseal UK Ltd
We are in contact with our customer and apologised. Smartseall will refund the next day delivery charge.
Smartseal will contact our courier to see what went wrong here. Jake@Smartseal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.