Smart Wellness Reviews 717

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the speed and efficiency of the delivery service, often noting that products arrived much quicker than expected, even for regional deliveries. Many people appreciate the quality of the products, finding them effective and exactly as described, with some highlighting the good quality batteries included. The ordering process is consistently described as simple and straightforward, with good communication from the business. However, some customers also noted issues with delivery services, such as packages failing to arrive or not receiving tracking information as promised. A few other people also felt that some products, like blood pressure monitors, did not provide consistent results or were not as expected.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Product

Clients share positive opinions on product quality, often describing them as excellent, genuine, and exactly... See more

Order

Reviewers mention positive feedback about order, consistently praising the speed and efficiency of delivery.... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and happiness with their... See more

Quality

Customers consistently note positive experiences with product quality, frequently describing items as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more

Rated 5 out of 5 stars

I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more

Rated 5 out of 5 stars

I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more

Rated 5 out of 5 stars

It starts with a good selection of products, with a clean web page (little clutter). Payment and verification was straight forward and delivery was prompt. All in all a very pleasant experience.


Company details

  1. Medical Supply Store

Written by the company

Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

717 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Ordering was easy

Ordering was easy, delivery was without a fault.

May 6, 2025
Smart Wellness logo

Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear the ordering process was easy and that your delivery went smoothly — that’s exactly the experience we aim to provide.

We noticed the star rating may not reflect your written comments. If this was selected in error, you’re welcome to update it, but either way we appreciate you taking the time to share your experience.

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