Smelltoimpress Reviews 

350
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Hello, Could you please check on order #2223? It has been 21 days since the order was placed on September 7th, yet no preparations for shipment have been made, I have contacted you sever... See more

Company replied

Rated 5 out of 5 stars

It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... See more

Rated 3 out of 5 stars

So far not so good. Ordered late Tuesday, no confirmation email. Yesterday realised my order still had not been sent so sent a message using Facebook from their website, no answer and still no answe... See more

Rated 5 out of 5 stars

I started buying from Creed Perfume Samples about 2 years ago. I am a thorough devotee of Creed's "Princess Oud" and had run out of my signature fragrance, so I did a random serach online and this com... See more


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3.2

Average

TrustScore 3 out of 5

350 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

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3.2

All reviews

(350)

9 reviews in the last 12 months

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Rated 4 out of 5 stars

A great way to try before you buy

Delivery seems a bit haphazard - I had to wait nearly two weeks for my last sample - but they arrive in the end and customer service is good. And having the opportunity to try before you buy is excellent, the samples are genuine and fairly reasonably priced.

November 27, 2021
Unprompted review
Rated 1 out of 5 stars

Asked for refund

Asked for refund, as its been 7 days and still not shipped my sample's, not fast shipping so wouldn't recommend, i get the impression i will have issues getting my refund,

I have never ordered from you in the past, so that is a lie !!! I placed first order on the 19th, and suprise suprise as soon as i ask you refund, ypu say you have sent the items, but i cant have the tracking nber yet

November 26, 2021
Unprompted review
Smelltoimpress logo

Reply from Smelltoimpress

Refund issued. Sorry about that.
Kind regards

Rated 5 out of 5 stars

Happy with my purchase.

I was looking for a smaller size of my favourite perfume since I’m traveling, and I am very happy with the 6ml purchase here! Well packed and the real thing, might be a bit more gentle in the opening than the full size bottle I have at home, but that’s probably due to a different batch. The sample came with an atomisier, so it’s nice and handy. I do recommend the service, and I actually bought another sample today for my boyfriend. 😊 Thanks a lot!

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased to see if I’d like the…

Purchased to see if I’d like the fragrances and was not disappointed.I tried to see if I’d like certain brands but now buy them all from here.Can not fault delivery and customer service,highly recommend.

October 3, 2021
Unprompted review
Rated 2 out of 5 stars

Utterly stressful buying experience

It has been more than a month since I placed my order and I have yet to receive it. No one knows where the parcel is and no one is doing anything about it. I have sent multiple emails to the company, they do not respond, except if I am being very pushy, while before ordering they responded directly. They could have found a solution if they wanted to (e.g calling the shipping company instead of waiting forever for their reply, sending another parcel, issuing a refund, responding to my emails etc), instead they ignore me and take no action whatsoever. This is an utterly disappointing and stressful purchasing experience. I am curious to see if they are going to do anything eventually, or they are a scam.

Edit: They refunded me eventually, so they definitely are not a scam, but I still am disappointed that I had to go through this stressful experience. It was the shipping company's fault, but ultimately shipping is an integral part of the buying process, so creedperfumesamples should perhaps cancel this collaboration as it is degrading for their image.

September 21, 2021
Unprompted review
Smelltoimpress logo

Reply from Smelltoimpress

Hi the courier lost your parcel and doesnt communicate with us at all so we have issued you with refund. Really sorry about that

Rated 5 out of 5 stars

Excellent seller

Excellent seller, first of all they have a great customer service, available also via Whatt'sApp. Courtesy and kindness combined with high quality products at a reasonable price. I will definitely come back to try new "smells".

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great choice of perfumes

Fantastic website with a great choice of niche perfumes. All totally genuine and a great way to test out perfumes as well as experience the higher end of the perfume market without breaking the bank.

August 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products and good service

I placed an order from Spain and the parcel took a few more days to arrive due to customs, but the truth is that the attention from the store manager was great. Highly recommended.

August 2, 2021
Unprompted review
Rated 5 out of 5 stars

Top Quality Fragrance Samples.

I've used this service a few times. They are top quality fragrances with really great sample bottles. They also have an app that'll save your cart etc. I would love to see a wider selection of fragrances available, especially designer. Yep. Great Business 👍

July 29, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered five samples, they all smelled the same: gasoline. I reported my bank and luckily I got the money back. I have reported them to the police

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

First time buyer

This is the first time I have used Creedperfumesamples and I've been very happy with the results. I have bought smaple aftershave from eBay in the past and you never really know what you're going to get, but this definitely isn't the case with Creedperfumesamples. The service was excellent and I have confidence that the products are just as advertised.
I will definitely be using them again.

Johnathan

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

I can highly recommend it

I can highly recommend it. Great service and very reliable. I will shop there again anytime. :-) You are the best! Thank you very much. Best regards from Germany! :-)

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great

Affordable samples of a really good variety of scents.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

Good experience

I placed 3 orders with Creedperfumesamples, 1 was delivered very fast (to London) and 2 (to Edinburgh) took about 8 days to arrive. I'm not sure but it may be related to how perfumes are delivered (hazardous goods?). Not a big deal but would be great to have a more speedy option. Rather than that - good experience.

June 3, 2021
Unprompted review
Rated 2 out of 5 stars

Really disappointed

Waited over a week when told dispatched within 2 days of order only for it to arrive and well it’s either not genuine or it’s diluted as this is not the same perfume my friend has from Harvey Nichols hence why I thought I’d try a sample before splurging £220 on a 70 ml bottle of Maison Francis Kurkdjian Baccarat rouge 540, disappointed £35 wasted for a 12ml sample! Put it on haa no scent after 10/15 minutes absolute joke Ive smelt the real deal hence why I know! Very misleading!!!

May 24, 2021
Unprompted review
Smelltoimpress logo

Reply from Smelltoimpress

replacement from Different batch sent, customer was very happy with it. Really sorry about that once again

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