Smile Perfect Reviews 

699
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 609 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless process, from initial steps to receiving products, finding it easy to navigate. Many highlight the exceptional customer service and the staff's professionalism, with quick and helpful responses to all inquiries. People are very satisfied with the positive results achieved, feeling confident about their new smiles. However, some customers noted communication issues, experiencing slow responses or needing to chase for updates. A few also reported aligner fit problems, discomfort, or results not meeting expectations. Delays in receiving products or treatment plans were also mentioned.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising the professional impression kits,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the team's clear... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and recommending it to... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and helpful... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend using smile perfect if you are interested in looking to straighten up your smile and especially if you are on a budget. The process has been seamless and they have been truly helpfu... See more

Rated 5 out of 5 stars

Fab service, I find Mike to be so polite and helpful and didn’t take him 5 minutes to respond via email to arrange for a couple of replacement aligners (my dog chewed up!) I havnt started these lon... See more

Rated 5 out of 5 stars

So far all has gone really well, communication has been good and it’s been really easy taking impressions and receiving the scan results to see how my teeth will hopefully eventually look…. Watch th... See more


Company details

  1. Health and Beauty Shop

Written by the company

We are a direct to consumer teeth straightening company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

699 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(699)

600 reviews in the last 12 months

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Rated 5 out of 5 stars

So far the process has been smooth

So far the process has been smooth. The impression kit arrived quickly, and the 3D treatment plan was easy to review and approve. Communication has been responsive up to this point. Looking forward to starting treatment and seeing the final results.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with Smile Perfect

I had a really positive experience with Smile Perfect. From the moment I walked in, the staff were welcoming and professional, which immediately made me feel at ease. The clinic itself was clean, modern, and well-organised, which gave me confidence in the quality of care.

The treatment process was explained clearly, so I always knew what to expect. The team was patient and attentive, taking the time to answer any questions without making me feel rushed. I also appreciated how gentle and careful they were throughout the procedure.

What stood out the most was the attention to detail and the genuine care for patients. The results were exactly what I hoped for, and I left feeling much more confident about my smile.

Overall, I would definitely recommend Smile Perfect to anyone looking for professional and friendly dental care.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I have to say I was a bit skeptical and…

I have to say I was a bit skeptical and the product did take some time to be processed and shipped but I received it today. Appears to be quality made and professionally done. Now to see what the results are. They are very nice people to work with. So far so good

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

So far so good

So far so good! The customer service has been great. They have made the process so quick and easy. I can’t wait to get my liners in.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience so far

After much consideration, I pulled the trigger and ordered aligners from Smile Perfect. I received the impression kit within a few days. The directions were easy to follow and there's even extra putty in case you mess up The team was quick to reach out with a 3D rendition of my teeth as they go through each phase of aligners. My aligners should arrive in 10-14 days and I'm so excited to get started. Based on my experiences thus far, I would highly recommend Smile Perfect if you're considering clear aligners

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Fab service

Fab service, I find Mike to be so polite and helpful and didn’t take him 5 minutes to respond via email to arrange for a couple of replacement aligners (my dog chewed up!)

I havnt started these long, but my teeth look better already I am thrilled!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend them

Definitely recommend them. They are responsive and easy to communicate with through the whole process . They really take time to go through all concerns before starting the process and explain how everything works.

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast track retainers

I had a great experience with Fast Track Retainers. The team provided quick responses to all my questions and maintained excellent communication throughout the process. Everything I needed was included, and the instructions were clear and easy to follow. It made the whole experience smooth and stress-free.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the nightly retainer…

I purchased the nightly retainer package, when I ordered the impression kit came really fast in the mail nicely packaged with easy instructions. I mailed my impression by and they contacted me via email to approve my new smile. Once I approved, they started making my retainers. When I had any questions, I emailed them and they responded very fast. I’m looking forward to my new smell so far the customer service has been excellent. I would definitely recommend smile perfect for your new smile!

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve been a customer of Smile Perfect…

I’ve been a customer of Smile Perfect since November 2025. I began my treatment in December and have been very happy with my journey so far. I have completed my trays for my bottom teeth and needed additional refinement which they supplied free of charge. I am about halfway done with my top teeth trays and the movement they have already made in just 5 months is amazing. I am already so happy with my smile and I still have a few months left to go! Customer service is always amazing and they respond quickly and with care. If you’re deciding whether or not to do it - go for it! You will be happy you did.

April 9, 2026
Unprompted review

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