Smiler Reviews 

7,433
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,039 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional photographers who make everyone feel completely comfortable and relaxed during the photo shoots. People also love the incredibly beautiful locations chosen for these sessions, resulting in stunning, high quality, and truly memorable pictures that capture the essence of their trips. Some reviewers were not happy with the final photo outcomes, mentioning frustrating issues like poor camera angles, closed eyes, or unexpected results. A few consumers also noted occasional communication troubles, scheduling delays, or minor logistical hiccups regarding the designated meeting spots.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting photographers who are... See more

User experience

People report positive experiences with user experience, highlighting how photographers make them feel... See more

Location

Reviewers highlight positive aspects of location, frequently praising how photographers choose stunning spots... See more

Product

Consumers find product to be filled with absolute delight, noting that the final results are stunning and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with stunning and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Francesco was great! We are not the most photogenic people but he gave us good direction and the pictures turned out great! It’s amazing how he situated us to not get many people in the background e... See more

Rated 5 out of 5 stars

Filippo was fantastic! We did high school graduation photos for a friend group, he was great! He led the boys around Venice capturing solo shots & group photos around iconic Venice attractions. The bo... See more

Rated 5 out of 5 stars

Shaqayeq was our photographer and made us feel comfortable right away. She knew all the great vantage points and efficiently worked through all the photo combinations we wanted. She was fun and helpfu... See more

Rated 5 out of 5 stars

We loved everything about our family family photoshoot. First, Silviu, our photographer, was very friendly and approachable. He has a nice way of making us, especially my kids, feel comfortable. Secon... See more


Company details

  1. Photography Service

Written by the company

Memorable experiences deserve to be captured in high quality – we make it happen. Discover professional photoshoots in the world's most iconic and unique picturesque locations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,433)

1,062 reviews in the last 12 months

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Rated 1 out of 5 stars

Heartbreaking Experience: Photos lost

We had the most heartbreaking experience having our pictures taken for our 20th anniversary with the Eiffel Tower. We had flown yo France for the occasion with our children and booked photo services. The shoot went great and the photographer was good too. After taking our family Anniversary Photos however we learned later that evening that the photos had been lost. There was a problem with a corrupt3d SD card. We are heartbroken. They offered to reshoot our photos but we had to fly out early the next morning. Although it wad an accident we will never be able to recapture that moment in the place where we got engaged so many years ago. We are heartbroken.

June 12, 2026
Rated 5 out of 5 stars

Our pictures turned out wonderful

Our pictures turned out wonderful! Our photographer was polite, friendly, and understood what we wanted. He showed us each picture after each shot to get our approval. I would def recommend him and this company to everyone and would be excited to use this service again because I know I would love the pictures!

June 13, 2026
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Rated 5 out of 5 stars

Great photographer

Mo really took the time and effort to give us some tremendous pictures at three different locations. He went above and beyond get some really good shots. Very impressed and very satisfied.

June 7, 2026
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Rated 5 out of 5 stars

Loved this photoshoot, Great quality and Fun!

Loved this photoshoot! The photographer was efficient, friendly, helpful with poses and took me to stunning and secluded locations that the public could not access. The photos are high quality with vibrant colors. This is the second photoshoot I have done with this photographer and had a really great experience both times, thank you so much!

June 4, 2026
Rated 3 out of 5 stars

The photographer is kind and nice…

The photographer is kind and nice during the photoshoot. We looked good in the photos. However, I explicitly informed that I want the duomo to be full in the pictures. We have travelled so far to see these famous landmarks and we booked photoshoot as our remembrance but the duomo appeared unrecognizable. The duomo didnt appear good in the photos due to either over edited and just merely background.

June 11, 2026
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Rated 5 out of 5 stars

Fun memories created!

We had to walk about a mile to the location in pouring rain and were completely soaked on arrival so we were not looking our best but had great fun adapting to the situation and creating unique memories. Our photographer, Nima, was very fun to work with, even let us borrow her umbrella for what ended up being my favorite photo from the shoot. Definitely recommend both Nima and this experience!

June 10, 2026
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Valentina in Rome! ❤️

From the very beginning, she was incredibly friendly, professional and easy to communicate with. During the whole photoshoot, she made me feel comfortable 🥰

The photos turned out absolutely beautiful, and I am so happy with the result. They are a wonderful memory of my trip to Rome. I also really appreciated the editing work and the care she put into the final photos.

I highly recommend Valentina to anyone looking for a talented and kind photographer in Rome. Thank you again for this wonderful experience! 🥰📸✨

June 6, 2026
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Rated 5 out of 5 stars

Doruk has been snapping our family…

Doruk has been snapping our family moments for three years now. He just captures them so beautifully, we've got those memories hanging all over our walls. It's turned into our yearly tradition, right before my son's birthday, he always gets those shots.

June 10, 2026
Rated 5 out of 5 stars

Filippo was fantastic!

Filippo was fantastic! We did high school graduation photos for a friend group, he was great! He led the boys around Venice capturing solo shots & group photos around iconic Venice attractions. The boys (& the moms-bc it was really for us) will treasure these photos for a lifetime!

May 27, 2026

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