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Smilewindscreens Reviews 

199
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff members are extremely helpful, polite, and professional during every single interaction from start to finish. People also deeply appreciate the exceptional service, noting that expert engineers arrive promptly and complete the windscreen replacements efficiently without leaving any mess. Consumers consistently highlight how remarkably easy the booking process is when arranging appointments over the phone or organizing convenient home visits. Reviewers are particularly happy with the competitive pricing, mentioning that the services offer great value and cost significantly less than alternative options.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the polite, prompt, and professional... See more

Staff

Users describe positive interactions with staff, highlighting their professional, polite, and helpful... See more

Price

Customers had positive experiences with price, consistently finding the costs to be the cheapest by far and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast and efficient... See more

Booking process

People report positive experiences with booking process, highlighting a simple and efficient journey from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are fantastic people to deal with. They showed themselves to be a most helpful, effective and reliable outfit after I had been badly let down by one of the national companies, quickly securing s... See more

Company replied

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

I received a first class service from beginning to end from Smile Windscrens. Very easy to book appointment after getting a very competitive quote to sort out my loose and leaking car windscreen... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

Vokes

Great as always

June 12, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Very good service

Very good service

June 3, 2025
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Reply from Smilewindscreens

Thanks for the review, we appreciate the feedback

Rated 5 out of 5 stars

The service was great

The service was great, came, got on with the work, polite, gave me helpful tips. Just brilliant. Thank you

May 2, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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Rated 5 out of 5 stars

Exceptional service

Josh called and gave me a time he was going to arrive, very friendly and had a conversation and was very efficient in doing his job. Could not recommend more.

May 13, 2025
Unprompted review
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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Rated 5 out of 5 stars

WPrompt efficient service

We use smile regularly, they are prompt efficient and reasonably prices

April 11, 2025
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Reply from Smilewindscreens

Thanks we appreciate the business and the feedback

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Rated 5 out of 5 stars

All the staff at Smiles Windscreens were exceptionally helpful were…

The Staff at Smiles Windscreens were excellent in delivering a great Customer service. They are very helpful and acting swiftly and courteously to my request and kept me in the loop with direct calls to me at every stage of the appt booking. I would rate them highly to other people, having used their service now for the second time. A very fast, reliable and cost effective service.

March 17, 2025
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Reply from Smilewindscreens

Thank you we appreciate the feed back

Rated 5 out of 5 stars

good reliable service

good reliable service, reasonable priced, arrived at the slot I was given. I have used this company several times now and have always had very good service.

February 20, 2025
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Reply from Smilewindscreens

Thank you, we appreciate the feedback

Rated 5 out of 5 stars

Reliable

Reliable. They do what they say.

February 3, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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