Smilewindscreens Reviews 

199
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff members are extremely helpful, polite, and professional during every single interaction from start to finish. People also deeply appreciate the exceptional service, noting that expert engineers arrive promptly and complete the windscreen replacements efficiently without leaving any mess. Consumers consistently highlight how remarkably easy the booking process is when arranging appointments over the phone or organizing convenient home visits. Reviewers are particularly happy with the competitive pricing, mentioning that the services offer great value and cost significantly less than alternative options.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the polite, prompt, and professional... See more

Staff

Users describe positive interactions with staff, highlighting their professional, polite, and helpful... See more

Price

Customers had positive experiences with price, consistently finding the costs to be the cheapest by far and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast and efficient... See more

Booking process

People report positive experiences with booking process, highlighting a simple and efficient journey from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are fantastic people to deal with. They showed themselves to be a most helpful, effective and reliable outfit after I had been badly let down by one of the national companies, quickly securing s... See more

Company replied

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

I received a first class service from beginning to end from Smile Windscrens. Very easy to book appointment after getting a very competitive quote to sort out my loose and leaking car windscreen... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more


Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, really helpful and came out next day! Thank you. Very highly recommended

August 29, 2024
Unprompted review
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, excellent price and job completed the following day

August 14, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 4 out of 5 stars

Quick efficient service

Quick efficient service, good value for money. Also the person who fitted the windscreen was very professional, friendly and did a very good job.

July 24, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 3 out of 5 stars

Transit custom windscreen

Scratched dash area and made the pillar trims very dirty.

July 12, 2024
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Reply from Smilewindscreens

We have no record of a complaint, we would appreciate details to allow us to investigate. Send details to sales@smilewindscreens.co.uk

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Rated 5 out of 5 stars

Great service

Good price, excellent service

May 23, 2024
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Reply from Smilewindscreens

Thanks for the feedback, we appreciate it

Rated 5 out of 5 stars

1st class service!

Wow, what a difference from the competition. The fitter notified us when he was on the way, carried out the work to the highest standard. Only then did we need to pay anything. They even turned up earlier than they estimated. Highly recommended.

June 3, 2024
Unprompted review
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Reply from Smilewindscreens

Thanks for the review, we really appreciate it

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Rated 5 out of 5 stars

Have been using this company for so…

Have been using this company for so many years to remember, always great on price fantastic service , will go nowhere elsewhere Tim and all the family are so lovely to talk to.

May 20, 2024
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Reply from Smilewindscreens

Thanks Steve Roy, we appreciate the feedback. Hope you are well

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Rated 5 out of 5 stars

All fine

All fine - Many thanks

May 1, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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