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Smith & Friends Estate Agents - Ingleby Barwick Reviews 12

TrustScore 4.5 out of 5

4.4

Barwick Lodge, Ingleby Way, TS17 0RH Ingleby Barwick, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Well, where do I start with my sale..would have made a great Netflix movie...full of drama, twists and turns with a happy ending. With 3 pull outs, a Deed of Variation and constant delays due to p... See more

Rated 5 out of 5 stars

I cannot recommend Smith & Friends enough! They helped me purchase my home in Ingleby Barwick, and the service was nothing short of exceptional. From the very first step of the house search all the wa... See more

Company replied

Rated 4 out of 5 stars

Smith and friends sold our house, always professional and generally good. conveyancing was very slow and at times frustrating legally, but Andrea really pushed and tried in a very courteous profession... See more

Company replied

Rated 5 out of 5 stars

They we involved in a purchase of my property, all staff were very helpful, big shout out to Andrea who chased the solicitors and provided me with updates

Company replied


Company details

  1. Real Estate Agents
  2. Property Investment
  3. Property Management Company
  4. Real Estate Agency
  5. Real Estate Appraiser
  6. Real Estate Auctioneer

Written by the company

Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey. Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market. As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video. Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible. Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.


Contact info

  • Barwick Lodge, Ingleby Way, TS17 0RH, Ingleby Barwick, England, United Kingdom

  • 01642 762944

Book a Valuation Today

Covering across the Tees Valley

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Hatchlands Park The Movie

Well, where do I start with my sale..would have made a great Netflix movie...full of drama, twists and turns with a happy ending. With 3 pull outs, a Deed of Variation and constant delays due to process, finally it's all complete.
Smith & Friends have been a constant support network as a whole, however in this movie I would like to give all the plaudits to Andrea Kane, who has been my counsellor as well as my agent. Total professional with unwavering support throughout, managing both my buyer and myself impeccably. With support from Rachel and Manj, make up a fantastic team.
I would not use any other estate agent in this area, even though the process has been an ordeal, nobody has the experience or insight in the leasehold market than Smith & Friends.
I will use these guys again, not sure if they would have me back though! Ha Ha Ha
Thank you Andrea, number 1 Office Manager!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Ethical , commitment and professionalism at its best.

I cannot recommend Smith & Friends enough! They helped me purchase my home in Ingleby Barwick, and the service was nothing short of exceptional. From the very first step of the house search all the way to moving day, they moved with me every step of the way. What truly set them apart was their commitment to keeping me updated throughout the entire process. They handled every obstacle that came up professionally and made what can be a stressful experience feel smooth and easy. A huge thank you to the team specifically Rachael and Andrea whose dedication and professionalism were outstanding. If you are looking for estate agents who actually care about their clients, look no further.

February 20, 2026
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Kisakye for your 5 star review of our Ingleby Barwick team.
We really appreciate your review.
Kind regards
Mark Smith
Managing Director

Rated 5 out of 5 stars

Recent property purchase

They we involved in a purchase of my property, all staff were very helpful, big shout out to Andrea who chased the solicitors and provided me with updates

February 20, 2026
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Miss Haith for your 5 star review of our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Rated 5 out of 5 stars

Outstanding - helpful, kind & professional!

I recently worked with Manj and his team for a house purchase. I cannot recommend this agency enough! Manj was considerate and kept me updated promptly, working on my behalf to ensure a smooth transaction. No question was too trivial for him to answer and as a first time buyer, this kind of help was invaluable - he really is a credit to the agency. I also briefly dealt with Rachel at a stressful time in the transaction, who was incredibly kind and helpful - she made the entire situation much easier to navigate. I cannot recommend the team highly enough, they are hard working and actually make you feel as if they have the best interests of the buyer in mind - which is rare to find. Thank you so much.

February 5, 2026
Unprompted review
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Lauren for your 5 star review of our Ingleby Barwick team in particular Manj and Rachael.
Kind regards
Mark Smith
Managing Director

Rated 5 out of 5 stars

Just completed a sale

Just completed a sale on one of our properties via the Ingleby Barwick office. Excellent communication from start to finish. Great staff to deal with.
Will be using again. Thanks Steve

January 28, 2026
Unprompted review
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Steve for your 5 star review of our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Rated 5 out of 5 stars

Smooth and Stress‑Free Buying Experience

Excellent service from start to finish during my property purchase. Andrea and the team at Smith & Friends were consistently supportive, professional, and easy to work with. I’d happily recommend them to friends and colleagues.

December 18, 2025
Unprompted review
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Ben for your 5 star review of our Ingleby Barwick office.
Kind regards
Mark Smith
Managing Director

Rated 5 out of 5 stars

Excellent service under some…

Excellent service under some challenging circumstances! Top notch staff, highly recommend them.

December 19, 2025
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Richard for your 5 star review of our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Rated 5 out of 5 stars

It took a while for the move to be…

It took a while for the move to be completed but that was down to the solicitors. Everything worked out well in the end, we're now settled in.

December 5, 2025
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you for your 5 star review,
Kind regards
Mark Smith
Managing Director

Rated 4 out of 5 stars

Smith and friends sold our house

Smith and friends sold our house, always professional and generally good. conveyancing was very slow and at times frustrating legally, but Andrea really pushed and tried in a very courteous professional manner. So my personal experience was slow and could have been better from a legal perspective but the other side should have been more proactive. Would recommend the agents regardless of this experience as my situation made the need for sale to be quick - there was no chain but still took 5 months so I was frustrated by the end but generally pleased with their overall services.

November 27, 2025
Unprompted review
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Jennifer for your review.

We greatly appreciate your feedback, I understand your frustrations with the legal process and something we continually monitor and will be reviewing with our solicitor contacts.
Best Wishes
Mark Smith
Managing Director

Rated 5 out of 5 stars

Smith & Friends Estate Agents

Smith & Friends Estate Agents were excellent. The sale of our house and purchase of our new home went really well. The team are very professional, they helped the process by keeping in contact with solicitors and moving things forward when needed.
Big thank you to Mark, Ranj and Andrea

October 15, 2025
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you Brian for your 5 star review of our Ingleby Barwick team, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director

Rated 5 out of 5 stars

Great service

They were very professional and kept me in the loop at all times made my first time buying a home very smooth and reasonably stress free

October 10, 2025
Smith & Friends Estate Agents - Ingleby Barwick logo

Reply from Smith & Friends Estate Agents - Ingleby Barwick

Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director

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