Smith & Munson Reviews 

Initially I was reluctant to write a critical review because when I have ordered Tulips, Peonies and Ranunculus individually to send to friends and family, the flowers have been well received.

In January, for my birthday, my husband bought me the following.

A bunch of White Flowers each month. I was thrilled.

Smith & Munson wrote:

"Brand New! The White Flower Subscription
Receive stunning white tulips, peonies, ranunculus, lilies, and more, as the flower seasons change throughout the year"

January and February white tulips arrived on a Friday at the beginning of the month. They were even more lovely when they opened up.

In March harsh PINK tulips arrived. I gave them away. (Later I noticed this fringed variety was placed on offer.) Because the flowers arrived in the afternoon and must remain wrapped and soaked for 2 hours, their office was closed for the weekend by the time I had made this discovery.
I was upset but had to wait until Monday to sort things out.
Polite apologies. White tulips arrived Tuesday afternoon and were dead by Friday! Again very helpful young woman and another bunch of white and green tulips arrived. A beautiful variety but their heavy heads made them difficult to arrange. Never mind the growers tried their best.

I had asked if I am supposed to order ranunculus separately or would they come as part of my subscription. No. All the ranunculus are sold!

April. The flower tube arrived in the afternoon, first week of the month. Same soak system. Opened the packaging in the evening.

The tulips were YELLOW!
A very pretty variety if you wanted yellow tulips.

The subscription was cancelled. I just couldn't go through another month of chasing after them for white flowers as they promised.

It was all too stressful for me.

It’s my 2nd time purchasing tulips and I’m so impressed with the service, level of care and the quality of the tulips. They are by far the best I’ve ever purchased and I will keep coming back

Outstanding Tulips for my Mums Day treat; Fab packaging, and astonishingly good tulips that have lasted so well; Seriously a cut above :) perfect !!!!

I ordered Mothers Day flowers for home delivery for the first time and found the process very smooth. The flowers were good quality and well packaged and included my gift message.

I like that they're family owned and don't import the flowers from elsewhere.

I placed the order on 26 Feb and it arrived at the courier on 14 March, the day before Mothers Day, which did make me a bit nervous they would arrive on time - but they were delivered as promised on the Sunday morning.

The flowers are always beautiful and delivery is as promised, even on Mother’s Day itself

I bought some Mother's Day Tulips and posted them directly to my mum. They were delivered as promised and I was told that they were some of the best flowers my mum had ever received. They were really packed with clear instructions and the quality of both packaging and flowers were outstanding.

Tried these out on a subscription as a gift to myself. I got the most wonderful bunch of frilly tulips, well packaged in a sturdy tube. They’ve lasted beautifully and been a lovely treat. I am looking forward to next months bunch - and will be sending them as a gift for my mums next birthday x

I received gift of absolutely gorgeous tulips for Mothering Sunday. Arrived on the day, beautifully packaged and in perfect condition. So delighted that they are British grown. Will definitely be ordering from this company myself in future.

I've ordered from this company a few times and they do not disappoint. The flowers are always fresh and look beautiful.
The website is easy to navigate and delivery is swift.
I hope they continue with this fab customer service!

I've purchased from Smith & Munson several times and have also bought from them to send as gifts to friends and family. The flowers usually arrive just a day after I ordered them, are packaged beautifully, and are always of good quality. They also come with a complimentary card that you can customise to write a message.

I love their parrot tulips for all the unique varieties they offer that I just can't find anywhere else. I also recommend their pollen-free rose lilies because they last long and are great for people who love flowers but have allergies.

Looking forward to seeing more flower varieties this springtime and will remain a loyal customer for the coming years!

The quality of flowers and customer service sets them miles apart from any other supplier. My family have used them many times and I can’t recommend them enough. I also doubt the sender of the one poor review.

Always super flowers, that last for weeks, sustainable packaging, great customer service and grown in the UK

I send Smith and Munson flowers to friends and family for special occasions. Their customer service, delivery and, most important, the flowers, are amazing. The last order of ranunculus was not the best, through no fault of S&M as they are a very delicate flower, but the personal service I received from Jo Munson was second to none. Without hesitation, she arranged for a replacement bunch of flowers to be sent. It is rare these days to experience such kind and considerate customer service. A great British family run company.

Not the first time I’ve bought their Ranunculus and usually they’re perfect, but after they arrived last Thursday afternoon, by Saturday morning I was only left with 3 out of 10 flowers. They weren’t very strong, so perhaps they were not fully grown at the point of sending them out, as the Ranunculus season is not over yet…

i was recommended to this company by a columnist in the Telegraph newspaper. I bought tulips to send to my mum on Mothers' Day, and we were both absolutely delighted by the service and quality of the product. Beautifully and securely packed, superb quality flowers grown in the UK and provided at a very reasonable price. The flowers were stunning. Delivery was free, and the package (a robust cardboard tube) arrived on time and in excellent condition. Extremely delighted all round.