Smodin 

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Rated 5 out of 5 stars

I mainly use Smodin to summarize long articles for school research. The summaries are usually clear and readable, which helps when I'm short on time. Occasionally, I still tweak the wording, but it's... See more

Company replied

Rated 5 out of 5 stars

I write show notes for my podcast episodes, and sometimes they feel rushed. Using this helped structure the content better and improve flow. It's subtle, but it makes everything look more professional... See more

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Rated 5 out of 5 stars

When I feel stuck on how to start a section, I type in my rough idea and see how it can be expanded. It often gives me a new perspective or a better structure to build from. It's helpful when creativi... See more

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Rated 1 out of 5 stars

This is the worst scam website!!! Yesterday my son accidentally clicked on upgrade plan and they instantly charged my account without any notification. When I reach out to customer service, they just... See more

Company replied

Company details

  1. Studying Center
  2. Career and Education Provider

Written by the company

Smodin provides all-in-one writing essentials. We offer a wide array of writing and homework assistance products to students, writers, and businesses around the world in over 50 languages. Our main tools include our AI Writer (Smodin Author), rewriter, plagiarism checker, AI Tutor (Smodin Omni), and one-to-many translator.


Contact info

Breach of guidelines

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Rated 1 out of 5 stars

Charged without my consent with misleading information

When signing up for a free trial, there is no specification on the duration of this trial, it is extremely misleading since it says 0/month then billed anually, so you would assume its a month of free trial, turns out its 24hours, i tried cancelling it a few hours after using it just because i didnt want to use it anymore, but it didnt let met, it said unexpected error, i tried callling but it was outside of office hours (im from a different country) , i said ill just do it tomorrow, turns out i woke up the next day with a 120 dollar charge in my account, im a broke college student and i cant afford this, i tried contacting them through email, and they said they cant process a refund, i havent used the service past the first hour after signing up, and its been like 2 days.

November 4, 2024
Unprompted review
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Reply from Smodin

Hi Nicolas,

Thank you for reaching out and sharing your experience. We’re very sorry for any confusion around the free trial period and the inconvenience you encountered when trying to cancel. Our goal is to make our terms as clear as possible and we apologize if this was not your experience.

To help make this right, we’ll refund the majority of the annual charge, keeping only a one-month fee and we’ll adjust your account to a monthly plan moving forward. We understand how important this is specially as a student and we want to ensure you feel supported.

We’ll follow up with you shortly to confirm the refund and the changes to your account.

Thank you for your patience, and please let us know if there’s anything more we can do to improve your experience.


Sincerely,
The Smodin Team

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Rated 5 out of 5 stars

Made client reports easy and professional

Client reports used to take me hours to complete, but with Smodin, I can now create professional, well-structured reports in record time. The AI helps me summarize key insights and draft concise conclusions. I recently presented a report to a major client, and they were impressed with the clarity and professionalism. It’s made client communication a breeze.

October 29, 2024
Rated 1 out of 5 stars

I recently sBeware of Smodin's Deceptive 'Free Trial' – Unauthorized $120 Charge and No Refund!igned up for a free trial…

I recently signed up for a free trial with Smodin, hoping to explore the tool before committing. However, just one day later, they charged $120 to my account without any prior warning. I reached out immediately, requesting a refund, but they refused to process it.

This experience has left me feeling completely deceived and misled. The so-called "free trial" is nothing more than a way to trap users into paying an exorbitant fee with no recourse. I trusted Smodin, and they took advantage of it. This is not how you build customer loyalty or trust. Be cautious before giving them your payment information – you may find yourself in a similar situation.

November 4, 2024
Unprompted review
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Reply from Smodin

Hi Gomez,


Thank you for reaching out and we are sorry to hear about your experience. Our goal is always to provide clarity and transparency with our trial process and we apologize if this was not the case here.

The charge occurred because the trial period wasn’t canceled before the 24-hour window expired which automatically initiates the annual plan you selected. However, we want to make things right and ensure your satisfaction. We’d be happy to provide a prorated refund so that you’re only charged for one month of service rather than the full annual amount.

Thank you for allowing us the opportunity to address this and we appreciate your understanding.


Sincerely,
The Smodin Team

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Rated 5 out of 5 stars

Saved me hours on data reports

As someone who frequently writes data reports, I’ve found Smodin to be an incredible time-saver. The AI helps me summarize complex data with clear, actionable insights. I used it to draft a report for a client presentation, and it took me a fraction of the time it normally would. The client was impressed with how easy the report was to understand. Smodin has streamlined my reporting process.

October 16, 2024
Rated 1 out of 5 stars

I took a free trial subscription test…

I took a free trial subscription test and today my account has been debited a whole annual subscription and their team is refusing to refund me, that’s dishonest behaviour. I need them to fix this.

November 3, 2024
Unprompted review
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Reply from Smodin

Hi Makungu,



Thank you for bringing this to our attention and we understand your concerns.

When signing up for the trial, the subscription is set to renew automatically to the annual plan you selected after 24 hours if not canceled, as per our terms.

While refunds aren’t available at this stage, we’d be happy to offer a switch to a monthly plan if that works better for you. Please feel free to reach out to us directly at support@smodin.io and we’ll take care of the adjustment for you.

Thank you for your understanding and we’re here to help make this a positive experience.


Sincerely,
The Smodin Team

Rated 5 out of 5 stars

Assisted me in writing speeches

Smodin is great for preparing speeches. I recently had to give a presentation, and the AI helped me draft a compelling and organized speech. It provided suggestions on how to structure my points for maximum impact. The speech was a success, and I received compliments on how well it was delivered. I’ll definitely be using Smodin for future speaking engagements.

April 16, 2024
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Rated 5 out of 5 stars

Outstanding flexibility in plans

I think Smodin's services are great, and the prices are fair, especially since I can choose from a variety of plans to accommodate my changing requirements. My writing may be easily reshaped with the help of the paraphrase tool, and the platform is easy to use and doesn't require any technological knowledge.

October 15, 2024
Rated 5 out of 5 stars

Perfect for writers of all levels

The quality of Smodin’s services is top-tier, and I’m very satisfied. The pricing is competitive, offering excellent value for what’s provided. I find the AI-generated content feature to be incredibly useful for brainstorming ideas. The platform is very easy to navigate, making it accessible for writers at any level.

October 15, 2024
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Rated 5 out of 5 stars

Perfect for social media posts

I needed a tool to help me generate engaging social media content, and Smodin delivered exactly what I needed. The quick text generation feature helped me create multiple posts in minutes. The user interface is very intuitive, and I saw increased engagement on my platforms. This tool has streamlined my social media management process.

June 4, 2024
Rated 5 out of 5 stars

Smodin impressed me with the speed and…

Smodin impressed me with the speed and quality of its service. I needed well-structured content for my blog, and this tool delivered beyond my expectations. The AI’s ability to generate different content variations was a standout feature. I’ve struggled with inconsistent results from other tools, but Smodin is always reliable. I’m delighted and will keep using it.

March 21, 2024
Rated 1 out of 5 stars

**SMODIN IS ABSOLUTELY UNACCEPTABLE!**

**SMODIN IS ABSOLUTELY UNACCEPTABLE!**

I HAVE BEEN FIGHTING WITH SMODIN FOR FOUR MONTHS OVER UNAUTHORIZED CHARGES! THEY REFUSE TO CANCEL MY SUBSCRIPTION, EVEN THOUGH I HAVE PROVEN THAT MY INFORMATION WAS STOLEN BY A SCAMMER! IT IS RIDICULOUS THAT THEY CAN SEE WHO DID THIS AND STILL DO NOTHING!

I CAN’T LOG IN TO CANCEL MYSELF BECAUSE THE SCAMMER USED AN EMAIL I DON’T HAVE ACCESS TO! THIS IS A NIGHTMARE! SMODIN'S CUSTOMER SERVICE IS A TOTAL JOKE! DO NOT USE THEIR SERVICES! YOU WILL REGRET IT!

October 23, 2024
Unprompted review
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Reply from Smodin

Hi Yasser,

Thank you for bringing this situation to our attention and we sincerely apologize for the frustration you’ve experienced. We understand how upsetting this must have been and we are truly sorry for any inconvenience caused.

As soon as you contacted us, we immediately took action and canceled your subscription on your behalf. While we understand that this issue has caused significant distress, we want to clarify that we were only made aware of the problem recently and not over a period of four months as stated. Your subscription was active for four months and it appears that it may have been left active unintentionally.

We completely understand your concerns regarding unauthorized charges and recommend following up with your bank as you mentioned to ensure they have the full context. Rest assured our team is always available to assist with any remaining concerns and to ensure this issue is fully resolved to your satisfaction.

Again, we apologize for any miscommunication and frustration, and we appreciate the opportunity to address this for you.


Sincerely,
The Smodin Team

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Rated 5 out of 5 stars

Helps with speech writing

I recently had to give a speech at an event, and I used Smodin to help me draft it. It provided a solid structure and made sure my points were clear and impactful. I was really happy with the result, and it made the whole experience much less stressful.

June 6, 2024
Rated 5 out of 5 stars

My go-to for meeting notes

After meetings, I often need to summarize key points and share them with my team. Smodin helps me draft these summaries quickly and makes sure I don’t miss anything important. It’s been a big time-saver for me.

July 6, 2024
Rated 5 out of 5 stars

Made my job as a teacher easier

I teach high school English, and sometimes coming up with examples for my students can be difficult. Smodin helps me draft examples and exercises that I use in my lessons. It’s a great tool for generating content quickly, and my students seem to enjoy the examples I come up with now.

August 13, 2024

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