SMOKEA Reviews 

796
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers had a great experience with this company. Customers frequently mention that orders arrive very quickly and are carefully packaged to prevent any damage during transit. Many people are also extremely happy with the affordable prices, great deals, and wide selection of items available on the user-friendly website. However, some customers also noted receiving defective or broken items that did not work properly. Some reviewers were dissatisfied with the strict policies and the difficulties encountered when trying to get proper refunds or replacements for damaged goods. A few people also mentioned experiencing frustrating delays or missing items when dealing with their shipments.

What people talk about most

Product

Consumers find product to be positive, highlighting great quality items, beautiful designs, and functional... See more

Delivery service

Users describe positive interactions with delivery service, noting that orders arrive safely and much faster... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers praise the high-grade... See more

Order

Reviewers mention ambiguous feedback about order experiences, as many customers report satisfaction with fast... See more

Price

Clients share positive opinions on price, frequently highlighting great deals, amazing offers, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was a problem with a Fed-ex delivery, but your company helped, and the shipment was delivered to me. Thanks.

Rated 5 out of 5 stars

Soooo, I'm a middle aged guitarist that is learning to play Led Zep's Whole lotta Love and wanted to incorporate the slides Jimmy Page uses on the record into my playing...but a glass slide on my fing... See more

Company replied

Rated 5 out of 5 stars

The Halloween glass collection is fantastic! I received my order 2 days after I placed it and you can feel the quality in every inhale. Definitely looking forward to seeing what next year's collection... See more

Rated 5 out of 5 stars

What's great was an unexpected timely arrival, by the end of the week. Usually when I order early in the week, as I did, I get the products the following week. Looks like you've got something good goi... See more


Company details

  1. Tobacco Shop

Written by the company

Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...


Contact info

4.1

Great

TrustScore 4 out of 5

796 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(796)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Trustable seller

Trustable seller.
Fairly fast shipping.
Great selection.
I've ordered multiple times and have been happy with each.

October 23, 2026
Rated 5 out of 5 stars

Timely Arrival, Great Price!

What's great was an unexpected timely arrival, by the end of the week. Usually when I order early in the week, as I did, I get the products the following week. Looks like you've got something good going w/ FedEx, a choice I didn't see mentioned in the transaction (which by the way was at a great price for an ostensibly free shipment). Many thanks and keep on FedExing!

October 21, 2026
Rated 2 out of 5 stars

Looks great, hard to use

The pipe has a sleek, compact design. Perfect for slipping into a pocket or pouch. However, it is very difficult to fill without a large stash container to press in. Tried to fill it with a standard stash container. It didn't fit. The filler opening is small and hard to use a filler tool, and there was a lot of spillage. The worst thing is how difficult it is to draw a hit. The narrow openings don't allow an easy pull. Too bad; it's a cool pipe.

October 20, 2026
Rated 5 out of 5 stars

A great process all around!

The communication was surprisingly good! I sent an email question about a product, and got not only a quick reply, but it contained great info. Placed the order, it arrived quickly, and is very high quality. All around a great process!

October 18, 2026

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