Smokeday Reviews 

480
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping, noting that packages arrive within just a few days and are wrapped securely. People also love the massive selection of items, emphasizing the outstanding product quality and the friendly, responsive customer support team. Buyers often mention how exceptionally easy the website is to use when placing their new orders. Some reviewers were not happy with receiving broken items or experiencing unexpected product defects during use. A small group of consumers also mentioned frustrating delivery situations, unhelpful responses, or experiencing difficulties getting proper replacements and refunds.

What people talk about most

Product

Consumers find product to be positive, highlighting that the items are super cute, work very well, and arrive... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-made,... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses, helpful interactions, and... See more

Order

Users describe positive interactions with order processes, frequently highlighting fast shipping, easy... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm always apprehensive about trying a new vendor but Smoke Day exceed my expectations. Ordering = easy Customer service = answered my questions, just be patient. Communication = I knew eve... See more

Rated 5 out of 5 stars

We ordered a glass bowl, and were disappointed when it arrived broken. It's not exactly their fault, but it also seemed unwise to have shipped it in an envelope (with a ton of bubble wrap) rather than... See more

Rated 5 out of 5 stars

10/10!!! LOVE the piece, super cute & works very well. arrived quickly, amazing price!! great first time experience. i had some difficulty with applying a discount code to my order and the incredible... See more

Rated 5 out of 5 stars

Second time ordering from you guys, and I'm super happy with my purchase!!!! Thanks for offering beautiful and well-made bongs, perfect quality and coolest design, and in very affordable prices, you... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

480 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(480)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable and quality at a decent price

Smokeday is a great business in my opinion. Everytime I have placed an order, it is timely and correct. The products I have ordered are quality. I love the free shipping for an order over $9.99.
I can depend on Smokeday.com for my smokin needs.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Placed an order and there was a small mix-up. No worries, stuff happens! Contacted SmokeDay and let them know the issue. My situation was handled quickly and professionally. They even checked in to see that I was satisfied. Definitely will be purchasing here again!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with delivery was great…

My experience with delivery was great the product was also great. My item got to me quick and fast but I missed the delivery and my item said it was return to sender I contact them and they replied to me so fast and they shipped it again and I got it again so fast in like 3 days they are very professional and they care about shipping the products to their customers so they can have it fast.. now all my smokers want their glass blunt immediately they make that a priority AND its a great price.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

This is my second review but Smokeday…

This is my second review but Smokeday sent me a defective modul unit. Ignored me for 2 weeks after I recieved my defective product. After a heated email I sent they finally got back to me with trouble shooting tips. I tried all the steps to try and fix the unit they gave me. I sent photo and video evidence of the problem and the said they would resend my order. They resent a coil not my unit that was malfunctioning. My resend invoice clearly show what they were supposed to send me. (This was supposed to be a Xmas present). I brought this to smokeday's attention and was told to wait until someone reviewed my case again.... seriously it's been 2 months and still.... Smokeday is not your friendly customer service people. If you have a bigger purchase don't get it here these guys will jerk you around until they don't feel like dealing with you any more then try and tell you to go to the manufacturer.

Update
After ordering on dec 18th smoke day finally got me my piece... took alot of emails but finally resolved my issues.. it is currently feb 20th so there ya go. Got my stuff and it all works. satisfied just getting my operational piece

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Check it Out

I can say your Site is the Easiest I have Order from. The Shipping was very fast. The Percolator was in Perfect Shape from excellent packing. I am Impressed with Heavy Glass Bong.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

I love the quality of the pieces

I love the quality of the pieces, packaging is always great nothing has ever come broken. My first piece went missing and they replaced it right away. They know when youre a returning customer and really pay attention. This company is amazing. Over the top customer service and they get back to you fast.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Jeweled Double Honeycomb WORST…

Jeweled Double Honeycomb WORST EXPERIENCE EVER & WORST BONG EVER

1st incident was the fact that I received a bong with an 18mm male and female piece. On top of that the mouth opening of it is terrible. It is waaay wider than what is described in the product details.

I then email support and provided explanation photos. It was my understanding they would be sending the correctly sized bong which again the male and female pieces are supposed to be 14mm NOT 18mm.

I thought my package with the replacement had been lost or stolen. I find out theu send only a bowl and that bowl was ineed 14mm, but you know what was not ... the the female opening for the bowl. That was 18mm. That means it did not sit at all in it.

I am furious, the support team is awful. No replacement was sent out, just a bowl. The description is still not matching the entire bong at all.

Do not buy this bong. I in no way believe any of the 5 star reviews of it at this point. I believe those are fake reviews, until the SmokeDay team can prove otherwise.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Second time ordering from you guys

Second time ordering from you guys, and I'm super happy with my purchase!!!! Thanks for offering beautiful and well-made bongs, perfect quality and coolest design, and in very affordable prices, you guys rock !!!! Thanks for making my stoner heart happy :)

Thank you, SmokeDay.com!

January 11, 2026
Unprompted review
Rated 4 out of 5 stars

4 stars because an item is ordered was…

4 stars because an item is ordered was missing and I know the holidays made it a longer wait but overall the customer service was great.
I would email and relieve a reply the same day and my item eventually arrived but I will be ordering from you guys again 😊

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

They will purposely downgrade your shipping

Throughout my years of buying things on the internet this actually has to be the worse company Ive ever purchased from defective glass tree percolator won’t work as intended and the shipping situation dont get me started on that if you buy a specific carrier like usps don’t! They will rip you off they will purposely downgrade your shipping and not refund you for it I used to actually like this company until
Today please if you know what’s good for you don’t order from the company get your glass irl or buy it cheap so when you do get ripped off it wont be a lot of money

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

From Broken to Better

We ordered a glass bowl, and were disappointed when it arrived broken. It's not exactly their fault, but it also seemed unwise to have shipped it in an envelope (with a ton of bubble wrap) rather than a box. They were very responsive, especially given that it was over Christmas, and made sure that we got a replacement. They clearly care about making sure you ultimately have a good shopping experience with them.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great items

Great items, good quality and the customer service is quick and nice people. Im ordering from here again fs

January 8, 2026
Unprompted review

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