Smoke Emporium Reviews 

451
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

The whole experience ordering my vape was a breeze. They answered my questions promptly via email which was greatly appreciated. The vape is beautiful and has been fantastic. I could go on, but... See more

Rated 5 out of 5 stars

Received my battery super quickly and I had a small issue which their support team helped out with right away! Excellent customer support, it’s so nice to be emailed and not have to leave a message wi... See more

Rated 5 out of 5 stars

Quick delivery products seem genuine I did buy a ccell silo from here which stopped working after 6months light use so avoid buying that one and don’t buy metal carts as there known to be bad ceramic... See more

Rated 5 out of 5 stars

I received a free vape with my purchase but wasn't able to change the colour upon checkout. I emailed the team and Will hooked me up with the exact colour I wanted. Amazing experience throughout! I wi... See more

Company details

  1. Vaporizer Store

Written by the company

Smoke Emporium is focused on selling top quality oil vaporizer hardware and accessories. We only sell brands that we use and love. Every vape cartridge and battery we sell is backed by a Manufacturer warranty.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

451 reviews

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No recent history of asking for reviews

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4.7

All reviews

(451)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GOOD

Quality customer service, had a product related problem with an order and they were quick to help resolve the issue.

May 13, 2024
Rated 1 out of 5 stars

Paid for express shipping

Paid for express shipping, it wasn’t even dispatched until 2 days after purchase, and will arrive 7 days after purchase. Not really express.

May 31, 2024
Smoke Emporium logo

Reply from Smoke Emporium

Hi Olivia,

So sorry for this. We had some issues where some parcels took an extra day to get out the door. Its not acceptable on our part and I will arrange a refund on your Shipping.

Cheers,
Will

Rated 5 out of 5 stars

Highly recommend

Thank you Will fixed up an order that was faulty and great customer service. Experience was quick and he is reliable, answers in a timely manner. This is my second purchase and not my last.

May 13, 2024
Rated 5 out of 5 stars

Fast

Fast, good ! 👍 Got what I wanted,
Was in protective packaging...
A+

May 7, 2024
Rated 5 out of 5 stars

Ccell vape cartridge The product the…

Ccell vape cartridge The product the prompt service and ease of ordering the replacement,stoked with Ccell unit itself works like a dream charge in the morning works all day got one for a mate as a gift and if the company wants to give me an incentive for writing this it would be greatly appreciated I’ll gladly have a large cartridge for submitting my review if gets you more sales we should thanks.

May 10, 2024
Rated 5 out of 5 stars

Amazing

Amazing! Super fast too! placed my order and did express. Not even 5 min later and my package has been shipped 😊

May 8, 2024
Rated 2 out of 5 stars

Delivery was quick

Delivery was quick, received my 3 ccell etc...no instructions, have charged completely, gave one to my brother and he can't work his either, instructions would help...what am I supposed to do? How does they work?

April 23, 2024

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