Colonial Properties Cabin & Resort Rentals Reviews 

700
•
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Kicking myself for not reading reviews first. We rented "A Mountain Haven". I should have really zoomed in better on pictures before booking. I looked closer and noticed wood was rotting outside. I em... See more

Rated 1 out of 5 stars

PLEASE FOLKS- Do yourself a favor and look at recent reviews on here as well as BBB. Manager Josh thinks he is the bomb diggity and its apparent in everyone else's claims. Poor management. Mous... See more

Rated 1 out of 5 stars

BEDBUGS BEWARE AT BIG TIMBER CABIN. Husband spoke to josh who seemed profesional said we would get a call back a week passed so we had to call back only to be told nothing could be done we weren't exp... See more

Rated 1 out of 5 stars

After we got there, we found the cabin not cleaned, dirty bed linens, dirty bath towels, towels all over the floor, bathroom was uncleaned. When we called the management, Josh, was unapologetic, rude,... See more

Company details

  1. Vacation Rental
  2. also in
  3. Travel Agency

Information provided by various external sources

From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.


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TrustScore 1 out of 5

700 reviews

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(700)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. The cabin was exactly what you looked at on line. Constant updates and very friendly staff. Would highly recommend if going to Gatlinburg area

April 5, 2017
Unprompted review
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Rated 4 out of 5 stars

Brought my girlfriend up to goodness …

Brought my girlfriend up to goodness and mercy cabin for her birthday where we got ingaged. It was an absolute awesome time. We had a blast, and the accommodations of the cabin was perfect for our romantic weekend getaway. Thank you and we look forward to doing future business with yall

April 5, 2017
Unprompted review
Rated 5 out of 5 stars

Wonderful condo!

Wonderful condo!! Very clean, modern and has a great view of the mountains! Will definitely book again!

April 3, 2017
Unprompted review
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Rated 4 out of 5 stars

Cabin was beautiful

Cabin was beautiful, getting away with family was priceless. Close but not close. Upon arriving, there was used soap in bathroom, bathroom sink was dirty and trash in trash can. Hot tub (big draw) was at 75 degrees. Took all night to get up to a useable temp and didn't stay warm long. Wifi password didn't work. Maintenance came down the next day and left us the password but after that even the router didn't show up for us to connect.
So glitches but over all we had a blast and would go back.

April 2, 2017
Unprompted review
Rated 4 out of 5 stars

easy transaction

easy transaction. a bit complicated to me and the sales girl had to repeat several times. I'm not all that familiar with the computer log ins.

April 2, 2017
Unprompted review
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Rated 5 out of 5 stars

After looking for days

After looking for days, There are a couple of reasons I picked this company. Their website was the easiest to navigate with the amenities we were looking for. The prices were fair to the other cabins. Plus we have exactly everything we want. The only thing I do not like is the name of the cabin. LOL - I looked at this one last because of the name I assumed it wasn't for our family vacation. Wouldn't you know it, it the one we choose. It's called Hanky Panky. We have had a lot of fun with this already with our adult friends and family but haven't told the kiddos. We are looking forward to our trip in July.

April 1, 2017
Unprompted review
Rated 4 out of 5 stars

Excellent experience so far

Excellent experience so far. We are planning our trip to Gatlinburg for early June 2017 and recently paid our deposit for the cabin. We are looking forward to working with Colonial Properties.

March 31, 2017
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Rated 5 out of 5 stars

This company was very thorough in how …

This company was very thorough in how they categorized each of their cabins. The prices were fair to the cabin that an individual would want. Also, in booking the rental, the policy is very understandable and the process of booking the cabin was simple. Very nice company and the site was easy to navigate through the many cabins available.

March 31, 2017
Unprompted review
Rated 3 out of 5 stars

The cabin is very nice and very well …

The cabin is very nice and very well equipped. The shower is great with lots of hot water. The back porch is very private and the lot is fairly private as well. The cabin is pet friendly which we appreciate but there is not much of a yard for the dogs and it cuts off pretty steep on the sides. The driveway is steep and covered in loose gravel, not ideal for dog walking. Our least favorite part was the pool table. Although it seemed to be a nice table we were unable to actually "play" on it. Not enough room at all. Would only be suitable for small children who aren't really into actually playing pool.

March 30, 2017
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Rated 4 out of 5 stars

Our rental is scheduled for May so we …

Our rental is scheduled for May so we haven't been there yet. It was helpful to be able to reserve our cabin on line, but we were stumped when we were required to *sign* our credit card charge and rental agreement. We had to call the next day and ask a lovely and helpful lady how to go about doing that and she walked us through. How fun! I didn't know my computer could do that!

March 29, 2017
Unprompted review
Rated 4 out of 5 stars

Excellent property and management

The Cabin was absolutely gorgeous as pictured. Cabin had everything we needed and more. No hastle check in map and key code were sent in a timely manner. Our only issue was bird poo all thougout the cabin as the cleaning crew left the patio door open prior to our check in. It was gross that one of our guests went to lay on her bed after dinner directly into dried bird poo. On a good note some one came out immediately and cleaned it once reported. Also the cleaning crew came @ 10:30 our check out was at 11 I thought they should have waited to come after 11 or exactly at 11 we felt a bit rushed out. Good overall experience.

March 28, 2017
Unprompted review
Rated 5 out of 5 stars

reservation

This is the first time I made reservation with this company but making reservations was easy and discounts offered.

March 28, 2017
Unprompted review

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