Smooth - Odense Reviews 70

TrustScore 4 out of 5

4.2

Pogestræde 29, 5000 Odense, Odense C, DK


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best experience ever. I have done lip filler in few places before but this one was exceptionel and very very natural. Aestetic nurse Line in Odense is a master of her field. Not only the best results... See more

Company replied

Rated 5 out of 5 stars

Smooth odense - tiffany og Amalie. Super professionelle og dygtige. Er så glad for at være hos dem

Company replied

Rated 1 out of 5 stars

I went for a lip filler consultation and although the woman had already decided she would not give my lips filler, she continued with asking questions! What a waste of time. Furthermore, she wanted me... See more

Company replied

Rated 5 out of 5 stars

Super god service og sødt kompetent personale - jeg er så tilfreds 🤩

Company replied


Company details

  1. Beauty Salon
  2. Facial Spa
  3. Health and Beauty Shop
  4. Specialized Clinic

About Smooth - Odense

Written by the company

Lev dit bedste liv – et SMOOTH liv! SMOOTH er din vej til et nemt liv fyldt med selvtillid.

Promo Image

SMOOTH er Danmarks bedste løsning på permanent hårfjerning. Bliv fri for uønsket hår, røde knopper og indgroede hår og få selvtilliden til at stråle som dit bedste selv! Og hvis du er bange for at permanent hårfjerning ikke virker på dig, så er du nu sikret med vores 100% tilfredshedsgaranti.


SMOOTH er skabt af Selima – en helt almindelig kvinde, med et helt almindeligt problem, som hun ønskede at hjælpe andre kvinder med. Det gør hun nu med hele 4 klinikker i Danmark, hvor vi arbejder med den mest innovative teknologi på markedet, som virker på alle hud- og hårtyper, og til en pris, hvor alle kan være med! Hos SMOOTH er vi ca. 30% billigere end andre klinikker, og nu kan du endda blive hårfri for kun 499 kr. om måneden med vores afbetalingsløsning, hvor du får et lån helt gratis, uden renter og gebyrer.


Hos SMOOTH er vi specialister i hårfjerning med laser og glat hud, og vi går ikke på kompromis med kvalitet. Vi har en you do you-attitude og vægter ærlighed højt i vores kommunikation.

Bliv en SMOOTH BABE og få mange eksklusive fordele. Med vores nye medlemsklub kan du optjene point og få rabat, få cashback ved henvisning af en ven, modtage invitation til eksklusive events og meget mere!


SMOOTH er meget mere end permanent hårfjerning – det er et community. Bliv en del af klubben og følg med på Instagram og TikTok.




Contact info

  • Pogestræde 29, 5000, Odense, Odense C, Denmark

4.2

Great

TrustScore 4 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The review is for the quality of the…

The review is for the quality of the products they use but most importantly about the attitude of the nurse responsible for Botox and fillers in Odense..I have been a customer for at least two years now, started with laser and eventually did Botox and lip filler to them..Both of the times I had to redo the whole Botox thing because there was some movement left and my eyebrows looking weird..The lady said that I’m on the limit of my touch up and it was the 3rd week, and it’s not my fault you can never book a time with them and I answered back that I’m sorry but how is this my problem that I have to be double injected and go through it once more even though in other clinics in the past I only do it once and it pulls so much I had a headache because of it, and here second time that I have to redo the whole thing…and her answer??? Maybe you should go to that other clinic 🤣 Can you imagine?I’m paying them, trusting them doing double procedures because they either are using cheap products that don’t work as they should or the nurse is incompetent, and get that attitude???Oh I’m done..I don’t even want the touch up anymore shame on this behaviour to people who are supporting the clinic that pays you for more than two years now..Imagine Tammy one of the girls working there knows me and says hi with my name even though I haven’t seen her in a year because I finished with the laser…Completely inappropriate behaviour not considering at all the customer and his obvious frustration having to redo the whole thing…NOT GOING BACK..find yourself a better most trustworthy clinic even if it is a little more expensive..at least you know what you get and people treat you better…not like that time that I asked from the girls to put me numbing creme cause the lady doing the Botox was late and I was supposed to be there 15’ before for that, then they forgot about me and had the numbing creme for more than I should 🤦🏽‍♀️ They are good only for laser nothing more!!!!!

February 20, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

She wasted my time and wanted my current filler removed before she would give me filler.

I went for a lip filler consultation and although the woman had already decided she would not give my lips filler, she continued with asking questions! What a waste of time. Furthermore, she wanted me to have my current filler removed, which was worth thousands of dollars. I don’t recommend them at all.

October 27, 2025
Unprompted review
Smooth - Odense logo

Reply from Smooth - Odense

Dear Nikoline,
Thank you for your feedback, and I'm sorry you felt your time was wasted during the consultation.

I want to explain what happened and why our cosmetic nurse made the decision she did.

Why we asked questions during the consultation: Our consultations are thorough because we need to understand your full treatment history before making any recommendations. Even if we suspect we cannot proceed with treatment, we need to gather all the information to give you proper professional guidance.


Why we recommended dissolving: According to your treatment history, you had received 1ml filler in March, and then 1ml every 4-5 weeks from another clinic since then. This is significantly more frequent than what we consider safe and responsible practice.


Our cosmetic nurse recommended dissolving and starting fresh because continuing to add more filler on top of this frequency could lead to complications. This wasn't about upselling you on removal it was about your safety and long term results.


Our responsibility: As a clinic, we have an ethical responsibility to decline treatments we believe could be harmful or that don't follow best practices – even if it means losing business. I understand this was frustrating for you, but we would rather protect your health than take your money for a treatment we don't believe is in your best interest.


I'm sorry we couldn't give you the answer you hoped for, but I hope you can understand that it came from a place of professional care.


Best regards, 

Selima Utjieva 

CEO 

Smooth

Rated 5 out of 5 stars

Afforbable and great service

I’ve been visiting Smooth Odense for a few months now, mainly for PRF and Botox, and I couldn’t be happier. Line Hillbrandt is absolutely the best – knowledgeable, gentle, and kind. She always takes the time to explain everything and makes the whole experience comfortable and reassuring. I’m very happy with the results and can highly recommend both Line and Smooth Odense.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever

Best experience ever. I have done lip filler in few places before but this one was exceptionel and very very natural. Aestetic nurse Line in Odense is a master of her field. Not only the best results I ever tried but also the warmest and the most caring person. Highly recommend . Will try the botox soon on my forehead as she is also doing that.
The place itself is also very clean amd cozy in very center of odense, right next to Magasin.

March 18, 2025
Unprompted review
Smooth - Odense logo

Reply from Smooth - Odense

Dear Asta,

Thank you so much for your lovely review! We're thrilled to hear that you had such a great experience with Line in Odense. It means a lot that you felt both cared for and confident with your results. We’re excited to welcome you back for your next treatment soon – and thank you again for the kind words and recommendation 💛

Best regards
Team SMOOTH <3

Rated 5 out of 5 stars

Super god service og sødt kompetent…

Super god service og sødt kompetent personale - jeg er så tilfreds 🤩

July 2, 2024
Smooth - Odense logo

Reply from Smooth - Odense

Hej, mange tak for din fine anmeldelse. Vi er SÅ glade for at høre, at du er tilfreds med vores personale og deres service.
Vi glæder os til at se dig i klinikken igen! :-)

De bedste hilsner fra Christina og team SMOOTH

Advertisement
Rated 5 out of 5 stars

Smooth odense

Smooth odense - tiffany og Amalie.
Super professionelle og dygtige.
Er så glad for at være hos dem

February 26, 2024
Unprompted review
Smooth - Odense logo

Reply from Smooth - Odense

Hej Pernille,

Tusind tak for den gode anmeldelse. Vi glæder os til at se dig i klinikken igen 😍

Bedste hilsener
Karoline & Team Smooth

Rated 5 out of 5 stars

Impeccable customer service

Impeccable customer service, friendly and casual atmosphere combined with profesional approach. I’m about halfway through my laser treatment and the latest appointment in Odense with Tiffany was just great: efficient, relaxing, nothing but worth recommending further.

February 15, 2024
Unprompted review
Smooth - Odense logo

Reply from Smooth - Odense

We are very grateful for your nice review 😍 We look forward to seeing you again🫶

Best regards,
Karoline & TEAM SMOOTH

Show reviews in all languages. (70 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look