The worst website possible, what a scam I purchased 2 jeton cards from it and they sent me the cards already used and empty I have been going back and forth with the support but they are rude and... See more
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We've never placed an order here before. We initially believed it to be a fraud because we were required to provide several documents. But we got the order in the mail after sending our ID card and a... See more
Company replied
This was our first time that we ordered from here. They asked for our documents and we thought this was a scam. However once we sent our document including bank details it was completely safe as we re... See more
Company replied
I was able to do a quick and fast transaction to my boyfriend who stays in europe so I’m immensely grateful for smsbeltegoed.nl Due to the fact that my currency in Singapore dollar all the other i... See more
Company replied
Company details
Written by the company
Geachte klant, Met trots willen we u informeren dat SMSbeltegoed voortaan verder gaat onder een nieuwe naam: Moontopup. Aanvankelijk richtten we ons voornamelijk op de verkoop van beltegoed, belkaarten en simkaarten. Sindsdien zijn we echter aanzienlijk gegroeid en hebben we ons productaanbod uitgebreid. Tegenwoordig bieden we een breed scala aan producten aan, waaronder prepaid creditcards, crypto-vouchers, entertainmentkaarten voor diensten zoals Netflix, Google Play en Pathé Thuis, evenals game- en cadeaukaarten. We hebben geconstateerd dat de naam "SMSbeltegoed" niet langer volledig recht doet aan de diversiteit van ons aanbod en onze identiteit. Daarom hebben we gekozen voor de naam Moontopup. Deze naam heeft voor ons een diepe betekenis. "Moon" symboliseert de opwaartse beweging en weerspiegelt ons streven naar groei en innovatie, terwijl "Topup" ons kernprincipe onderstreept: het aanvullen en verrijken van tegoeden in de breedste zin van het woord. Daarnaast hebben we bewust gekozen voor een Engelse naam, gezien onze wereldwijde ambities en uitbreiding. Moontopup markeert het begin van een nieuw hoofdstuk, waarin we ons blijven inzetten voor het leveren van hoogwaardige producten en diensten, ongeacht waar u zich bevindt. Wij danken u voor uw voortdurende steun en vertrouwen. We kijken ernaar uit om deze nieuwe fase samen met u te betreden en samen te groeien—naar de maan en verder! Met vriendelijke groet, Team Moontopup.com
Contact info
Postbus 12173, 3004GB, Rotterdam, Netherlands
- support@moontopup.com
- smsbeltegoed.nl
4.3
Excellent
9K reviews
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worst website possible
The worst website possible, what a scam
I purchased 2 jeton cards from it and they sent me the cards already used and empty
I have been going back and forth with the support but they are rude and they don’t help
October 2, 2025
Unprompted review
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Reply from SMSBeltegoed
Wauw, bedankt voor je fantastische review! Dit maakt ons team helemaal blij. Tot de volgende keer!
It's a scam I never use it and they…
It's a scam I never use this site and I saw my money goes direct to there account. they receive money from my account but before i never heard this company name .i email them but no response.i do the complaint and i hope they contact with my bank .big farud and scammer.i
July 2, 2025
Unprompted review
Reply from SMSBeltegoed
Dear customer, if you have not received a code or are experiencing any issues, we kindly ask you to contact our customer service so that we can resend your code.
Very convoluted process
Very convoluted process. The site doesn't work well and does a poor job of explaining what you're doing wrong, if at all. Ended up having to create an account because it wasn't letting me complete my purchase as a visitor, as it's supposed to.
May 24, 2025
Unprompted review
Reply from SMSBeltegoed
Thanks for taking the time to share your experience! We will work on this!
Fast delivery with Apple Pay purchases
May 19, 2025
Unprompted review
Reply from SMSBeltegoed
Knowing that you're satisfied encourages us to keep giving our best. Thank you for the amazing review!
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Great responsiveness service.
May 18, 2025
Unprompted review
Reply from SMSBeltegoed
Knowing that you're satisfied encourages us to keep giving our best. Thank you for the amazing review!
Excellent service 💯
May 14, 2025
Unprompted review
Reply from SMSBeltegoed
Knowing that you're satisfied encourages us to keep giving our best. Thank you for the amazing review!
Super fast !
April 17, 2025
Reply from SMSBeltegoed
Knowing that you're satisfied encourages us to keep giving our best. Thank you for the amazing review!
Was nice to buy from you and I will…
Was nice to buy from you and I will always be happy to buy again.
April 16, 2025
Reply from SMSBeltegoed
Knowing that you're satisfied encourages us to keep giving our best. Thank you for the amazing review!
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Fast and good
April 12, 2025
Reply from SMSBeltegoed
Thanks! We zijn blij dat je tevreden bent – daar doen we het voor.
nice the codes work ..fast delivery to
March 15, 2025
Unprompted review
Reply from SMSBeltegoed
Your kind words truly make our day! Thanks so much for sharing your thoughts with us.
Reply from SMSBeltegoed
We're grateful for your kind words! Thanks for taking the time to share your positive experience!
the best service in netherlands
the best service in netherlands. the lower fees from others.
December 20, 2024
Reply from SMSBeltegoed
We zijn verheugd om te horen dat je tevreden bent met onze diensten! Bedankt voor het delen van je positieve ervaring!
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Reply from SMSBeltegoed
We appreciate your support and feedback! Thank you for choosing us!
Reply from SMSBeltegoed
Thanks a bunch for your wonderful feedback! We're delighted to have met your expectations!
I’m happily customer service
October 21, 2024
Unprompted review
Reply from SMSBeltegoed
Thanks a bunch for your wonderful feedback! We're delighted to have met your expectations!
⚠️dont buy on smsbeltegoed.nl⚠️
Lang eng. Dont use smsbeltegoed.nl
I had purchased 3 rewarble giftcards. Its had been delevered over 6 hours over time and the codes are expired. This is a orginal warning in the netherlands. ⚠️Buy any thing there on your own risk⚠️ have a grate day further. 😄
September 30, 2024
Unprompted review
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They are fast,serious and very…
They are fast,serious and very friendly!If you have a problem they are verry happy to help you fix it right away!
September 19, 2024
Reply from SMSBeltegoed
We zijn dankbaar voor je vriendelijke woorden! Jouw steun betekent veel voor ons!
Reply from SMSBeltegoed
Thanks a bunch for your wonderful feedback! We're delighted to have met your expectations!
Reply from SMSBeltegoed
Fantastisch om te weten dat je tevreden bent! Bedankt voor je steun!
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