SMSParking Reviews 39

TrustScore 2 out of 5

2.2

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Written by the company

SMSParking: Dé Nederlandse app voor betaald parkeren, zowel privé als zakelijk! Betaal nooit teveel voor parkeren, voorkom parkeerboetes en vermijd gedoe bij de parkeerautomaat. Onze unieke tariefstelling biedt één abonnement per account, ongeacht het aantal gebruikers of voertuigen. Voor incidentele parkeerders is er een abonnementsvrije optie beschikbaar. Onze 24/7 helpdesk staat altijd klaar om u snel van dienst te zijn. De tarieven zijn transparant: eenmalige registratiekosten bedragen € 5,00, maandelijks betaalt u € 2,35 en € 0,16 per transactie. Optioneel kunt u zonder abonnement parkeren voor € 0,35 per transactie. Met de SMSParking Portal beheert u eenvoudig uw account en heeft u direct overzicht en inzicht. Voor zakelijk parkeren biedt SMSParking toegang tot meer dan 800 garages en ontvangt u maandelijks een BTW-specificatie. Onze accountmanagers komen graag bij u langs om alles uit te leggen en in te regelen. Meer weten? Neem contact op via info@smsparking.nl.


Contact info

2.2

Poor

TrustScore 2 out of 5

39 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

An absolute scam.

An absolute scam.
I got their app, i have created an account, paid for parking.
The next day i received a surcharge from Amsterdam Gemeente that they did not register my parking.
This company is an absolute joke, their app is terrible, their website is amateurish - i mean what can you expect from a company that says "Last 3 inovices" on their website.

July 2, 2025
Unprompted review
SMSParking logo

Reply from SMSParking

Dear Ionut,

Thank you for sharing your thoughts, sorry to read you did not experience our service as expected.

Our customerservice has replied quickly to your question at hand and has explained the situation adequately.

Team SMSParking

Rated 1 out of 5 stars

App have errors, parking time don't stop

This Company servies have errors in de app so watch out ! The parking end time if you set it Will not always stopt so than thay wil charge you order and after 24 hour that send you reminder and baam you pay 45 euro for 2 days parking. The services as well is not responsible for things you can professor as that have just there own actie registers. The communication is not customer friendly as well. I will recommend to choice a different parking service!

December 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers,

downloaded app sms parking not filled in all details and left it that way because of my job.
today I saw €5 deducted from my account without details and no app used anywhere.
App immediately suspect.

November 15, 2024
Unprompted review
SMSParking logo

Reply from SMSParking

Dear PPT-Work!

Too bad you did not just reach out to our customer support; we would have helped you right away.

If you indeed did not use our service we will reimburse you the registration fee immediately.

Just for the record: we cannot deduct any payment unless you press the I agree button for registration, after which you directly receive a confirmation by email with all our credentials. As a last point; with Dutch Direct Debit rules you have 56 days to cancel the deduction on your end.

Please send us an email on support@smsparking.nl and we will take care of your case.

KR, Team SMSParking

Rated 1 out of 5 stars

Scam -As everyone else has stated

As everyone else has stated, this is a scam. I downloaded to pay for 10 minutes of parking, and then deleted the app after. Months later, I am still receiving bills and requests. You enter a subscription as soon as you download the app - of course this appears not to be stated by the app, as even the dutch speakers seem to not have been aware of this. this is not in accordance with EU law either, as they try to enforce a credit agreement even thought the company has no ability to offer any sort of credit, or enforce any agreement. I have recalled some payments from the company, and if the continue to send me communications about the "debt" I take action for harassment as they have no legal basis to call any subscription a debt.

January 25, 2024
Unprompted review
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