Snapbacks.cz Reviews 

The worst store in Prague for customer service. I went to buy a cap, which I ended up buying because they're really nice and they have a good selection, but if it were just about the way people are treated, I wouldn't even bother looking for it. It's the best store in Prague for being treated badly and leaving you upset because of the guy who serves you. Awful. Luckily, I went to the New Era store first, and there was a really nice girl there who unfortunately didn't have my size and recommended the snapback. But I'll never go back unless they change the staff.

que no había en ninguna otra tienda de Praga. Además la chica de new era me mandó a esta tienda por la disponibilidad de tallas. Lamentablemente compré por eso porque sino ni me lo pienso. Me tocó un trabajador antipatico que además de no querer hablarme en inglés o mirarme con mala cara cuanto le hablaba ni siquiera me quiso ayudar. Le pregunté con el modelo y no si quiera me lo miró. Observó el ordenador un segundo y me dijo que no había y se puso a hablar con el compañero y a reírse. Cuando yo la encontré porque el ni siquiera quería hacer el esfuerzo, fui a pagar y ni las gracias, ni el saludo al entrar, solo una mala cara y gana. Una pena por todo el buen material que tienen en la tienda pero si tuviera que volver o recomendar, ni me lo pensaría.

...which wasn't available in any other store in Prague. In fact, the girl at New Era sent me to this shop because they had the right sizes in stock. Unfortunately, I bought it for that reason alone; otherwise, I wouldn't have even considered it. I had to deal with an unpleasant employee who refused to speak English, glared at me when I spoke to him, and wouldn't even help me. I asked about a specific model, and he didn't even bother to check; he just glanced at the computer for a second, told me it wasn't in stock, and started chatting and laughing with a coworker. When I found the item myself—since he couldn't be bothered to make the effort—and went to pay, there was no greeting upon entry and no "thank you" at the end; just a sour look and a bad attitude. It’s a shame, given the great merchandise they carry, but if I had to return or recommend the place, I wouldn't even think twice about saying no.

These guys are fantastic. I live in Italy, and shipping is much faster than other shops in closer countries, like Spain.
I'm a hat collector, so I pay close attention to the condition they arrive in, because a lot can happen during shipping. I have to say, I had a problem with a hat that wasn't the perfect fit (I'm very picky), but that only helped me get to know the shopkeeper better. He was very helpful and replaced the hat with an identical one very quickly. The great thing is that they have a chat feature, so you don't have to wait days for an email response. If you have a problem, open the chat in the bottom right, and Robert will provide all the assistance you need. So far, the best shop I've found.

Scam,the products are not original!

This store is a SCAM! Ordered a cap through Kaufland with this shop as the seller and they send another one and did not refund the money nor were they willing to pick up the wrong one. BIG SCAM!

I brought a jacket from Snapbacks.cz and though I meet difficulties as the website was in Czech, Robert helped me through the payment gate and answered all my questions in English. Also, I received tracking number and separate emails in English, which I really liked. I was a bit sceptical as there was no reviews on Trustpilot, however I received the jacket a week later (in Denmark) and it fits perfectly! I would gladly make another purchase on their website.