SnapCorrect Reviews 238

TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

Throughout the process I have been religious about wearing these aligners 24 hours a day. I think because of that my teeth have moved without discomfort and now do appear to be much straighter. My... See more

Company replied

Rated 5 out of 5 stars

Couldn't be happier! My son is done and his teeth are now straight and look fantastic! So much easier and more convenient than numerous office visits. The aligners did exactly what they were supposed... See more

Company replied

Rated 1 out of 5 stars

Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to ju... See more

Company replied

Rated 1 out of 5 stars

Trying to get in contact with them for months about my order and no one is answering or replying to emails. And I don’t know a party’s extension number. I sent in my impressions in the beginning of Se... See more

Company replied

Company details

  1. Dental Clinic
  2. Pharmacy

About SnapCorrect

Information provided by various external sources

THE PROCESS
SIMPLE PRICING
CLEAR RESULTS

*Invisalign is a registered trademark of Align Technology Inc.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

238 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience with SnapCorrect!

Great experience with SnapCorrect so far! I followed instructions carefully and had no problems with the impressions kit. It was approved the first time. I sent a few questions in via email and had very quick responses. I did pay for the entire set of aligners up front with a great coupon for $400 off. There was a bit of a delay in the shipping of my aligners, but they shipped immediately after I called to check on them.

I am also extremely pleased with the progress that my teeth are making using the aligners. I am on the 10th set now. No problems whatsoever with the fit on the aligners.

October 4, 2018
Unprompted review
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Reply from SnapCorrect

Thank you Laura, for letting us know how we are doing! We strive to provide excellent service throughout the process. Contact us anytime if you have any questions or concerns. Happy Smiling!

Rated 5 out of 5 stars

the best review i can give is that they…

the best review i can give is that they delivered what they promised. no additional charges or applinces

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Tim, thank you for your positive review. We pride ourselves on our Truly Invisible Aligners and we hope you have been enjoying them as well! :)

Rated 5 out of 5 stars

great customer service

great customer service, I love my new smile!

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Thanks for the kudos Emily! We pride ourselves on really caring about our customers and going out of our way to make sure everyone is happy. And we're excited to hear that you love you new smile. :-)

Rated 5 out of 5 stars

I loved my experience

The customer support throughout the entire experience has been exceptional. The process is easy to follow and in very little time my smile has drastically improved. I love that I have been able to obtain the smile I wanted without having to see a dentist or go to appointments. Being able to do this all online and at home has been wonderful!

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Thank you, Angel, for your kind words! We are happy to hear that you are loving your new smile! :)

Rated 5 out of 5 stars

I did a lot of research about invisible…

I did a lot of research about invisible aligners before deciding to try Snap Correct. I was pretty nervous. A couple of the companies I checked into had terrible reviews and some where pretty mixed in the reviews. I decided to try Snap Correct, feeling the best about it overall. I was so pleased with the whole process in ordering, doing the molds, and receiving the product. I did have to do a second set of molds because not all of our first set were usable but by the second time around I had the process down well enough to get the result needed to make the aligners. The aligners are comfortable and fit well. I am not half way into my regimen and so far I have been very pleased. I will post again when I am finished and let you know if my teeth are straight.

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Thanks, Hillary! We are glad that we are a right fit for you! We can't wait to see your finished results! Keep on Smiling! :)

Rated 5 out of 5 stars

SnapCorrect aligners

The customer service is excellent and the agents are extremely proactive. The Snapcorrect aligners are extremely comfortable and are truly invisible. I was worried they would be noticeable and you can barely see them! Thanks for a great product, service, and price

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Sandra, thank you for a great review! We are glad you had such a positive experience with our Truly Invisible Aligners, great customer service and the affordable price! We can't wait to see the finished results of your Treatment Plan and your new smile! :)

Rated 5 out of 5 stars

Great low-cost and effective treatment

Great low-cost and effective treatment. I sent in my molds and they showed my my proposed treatment plan. I agreed to it, and they sent me all the aligners. I am now about half way through my treatment. I love the flexibility of taking them out when I have to sing and they are working great at moving my teeth. It's so nice to have an inexpensive in-home option for braces.

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Stephanie! Thank you for sharing! We are happy that you had a wonderful experience through and through! :)

Rated 4 out of 5 stars

Customer service was wonderful… Very…

Customer service was wonderful… Very quick response time.
Wore the retainers as directed and my treatment is complete. Did exactly what it was supposed to do...
I had worn braces as a young adult and my teeth we’re starting to move as I aged. Very happy

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Thanks, Pegi! Thank you for sharing your great experience! :)

Rated 1 out of 5 stars

Not a happy customer

Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set!
I'm not satified with the outcome.

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Thank you for your feedback! Please accept our apologies for the misunderstanding. Our aligner are made all at once as part of a special continuous process (which is one of the reasons the aligners are so clear and comfortable), and it is not possible to remake a single set. We do not want you to experience anything less than excellence from our Smile Team, or delay in your treatment. Please Contact Customer Service so that we can get you smiling again. Hope to hear from you soon :-)

Rated 5 out of 5 stars

My snap correct aligners are the best!

My snap correct aligners are the best!! When I tell people I’m wewring them they can’t believe it. So clear!!! So right fitting!! No sharp edges!! I will wear my aligners for 10 months. I’m about 2 mos in. I tell everyone to try them instead of traditional braces. No doctor visits and they’re cheaper and they look so much better than a mouthful of silver. So glad I gave them a try!

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Kinsey! We are glad you are loving your Truly Invisible aligners! We can't wait to see your end results and to see you smiling at the end of your Treatment! :)

Rated 4 out of 5 stars

Set up process was easy and fast

Set up process was easy and fast. Aligners for perfectly. Check in from snap correct would have been nice add for customer service.

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Jeffrey, thanks for your positive feedback. We're are always trying to improve our processes, and we are working on incorporating more check-ins from our side. However, we always highly encourage our customers to call or contact us anytime, so if you have any questions or concerns at any time -including in the retainer stage - we're here for you. :-)

Rated 5 out of 5 stars

Super easy to work with

Super easy to work with! I had no problems with my trays. Watch the videos and do exactly what the directions say. I hope my whiting kit will come soon. I didn't receive it yet.

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Jamie, thanks for the great review. We're happy you joined our growing list of happy, smiling customers! Thanks for letting us know about the whitening kit. Our apologies for any delay. We will get one to out to you right away.

Rated 3 out of 5 stars

The price is great however i'm not 100%…

The price is great however i'm not 100% sure of my progress. the aligners seem to be cheaply made, but you get what you pay for I guess

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Abigail, thank you for sharing your experience with us. We would love to give you some feedback on your progress. If you send us some photos of your teeth with the aligners, our team of Smile Experts and dental professionals will be able to evaluate your progress and answer any questions. Please contact customerservice@snapcorrect.com or call us at 360-244-4141 at your convenience. Also our aligners are probably some of the most expensive to make in the industry as we use the latest technology and time-intensive methods to allow us to create the clearest, thin and thus comfortable aligners on the market. Again, we're happy to address any concerns. Hope to hear from you soon. :-)

Rated 5 out of 5 stars

Excellent product and easy process

Excellent product and easy process. Taking the dental molds and photos at home was surprisingly easy, and the trays fit perfectly and really are invisible.

Only 3 trays in so far, but no issues, and no pain or discomfort at all....
Cheers!

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Thank you, Mark! We are glad that you've had a great and wonderful experience with us! :)

Rated 2 out of 5 stars

Left concerned...

Throughout the process I have been religious about wearing these aligners 24 hours a day. I think because of that my teeth have moved without discomfort and now do appear to be much straighter.
My complaint is that my teeth now catch in the front when I chew and I feel like it’s only a matter of time before one of them chips. I’m not sure how they calculate tooth placement but it seems to be ignoring bite position
Also, two weeks and to wearing my retainer, the top trey has cracked across the front and the bottom tray is cracking near the molars. I thought the retainer would be more durable than the monthly trays because it’s thicker but it appears to be weaker.

October 3, 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Brian, thanks for your feedback. We do not want to leave you concerned! Please give us a call at 360-244-4141. We would like to make sure all is well with your tooth movement and bite position, or make adjustments to your plan, if necessary. Our retainers should last longer than the regular aligner trays, as they are, as you correctly point out, thicker. However, we also still want them to be fairly invisible and comfortable, so there is a limit on how thick we make them. If someone has tooth grinding (most people aren't even aware of it), then they don't last as long. Again, if you are having problems, we will be happy to address them. We want your experience to be excellent! Talk to you soon. :-)

Rated 5 out of 5 stars

I am so happy with my results

I am so happy with my results! I have wanted to a straightening system for many years and finally did it!! You have to be diligent about wearing your aligners but it is so worth!!

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Lisa,

We're so glad you had a great experience on your journey to a new smile! :)

Rated 5 out of 5 stars

Great!

I'm about halfway done with my treatment plan and it's working great. I can see and feel the results already and I'm not done yet. The aligners are really clear and sometimes I forget I'm wearing them.

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Zoe,
Thank you for the feedback! We're happy to hear that you are loving your aligners! :)

Rated 5 out of 5 stars

COMPLETED TREATMENT -

I have just completed the 25-set upper and lower teeth alignment.and am now using the retainer. Early on when I had minor questions I always received prompt, courteous, and informative responses. Family and friends are as impressed as I am with the results even though at first I was kidded about "do-it-yourself" orthodontics. I am 80 years old and it was intimidating to consider alignment but my experience with SnapCorrect was stellar! I am super-pleased with the results.

October 3, 2018
Unprompted review
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Reply from SnapCorrect

Hi Jean,

Thank you so much for the wonderful feedback. We're so glad we could help you achieve the smile you wanted. :)

Rated 4 out of 5 stars

Easy

Easy, fast, convenient way to realign my teeth after having braces when I was younger and teeth shifted pretty bad over the years. Customer service was fast, and prompt to tend to questions or concerns. I I would’ve given them 5 stars except their payment plan system is frustrating. Bills every 28 days, so your payment can start on the 15th? Then go to the 12th, 9th, 7th, and so on. There were months that it came out once in the beginning and once at the end and it throws you off. A set monthly payment date would be great and make them hands down the best and easiest to work with, from beginning to end.

October 3, 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Kay,

Thank you for your feedback. You are welcome to call our smile team for any questions regarding the schedule of your monthly payments. We are excited to hear that the rest of the process has been easy to work with. :)

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