Snapdeal Reviews 

411
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Never buy anything from Snapdeal. They never delivered our product. Always sent message our product will delivered today and end of the day they update a message like customer not available so it resc... See more

Company replied

Rated 1 out of 5 stars

Very poor service from Snapdeal. Order ID: *74104706835* I placed this order but there was a size issue. I requested for return/replacement 5 days back. Every day I get a message saying "out... See more

Company replied

Rated 2 out of 5 stars

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... See more

Company replied

Rated 4 out of 5 stars

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... See more

Company replied

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2.4

Poor

TrustScore 2.5 out of 5

411 reviews

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No recent history of asking for reviews

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2.4

All reviews

(411)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

They cheated me

They cheated me. I order one trouser and they sent me a different brand with a very low-quality product. When I have applied for return. The pickup guy was not picking the item because of different brand. Anyhow I tried to return the item. They hired Xpressbees courier partner. They are the worst company. They cheated me. In my name they place two returned. One I gave them back. For another one they cancelled although I do not have second item to return. This way Xpressbees showed I did not return the item. You bloody cheated me

My Order detail is 56517818380

Order placed on 14th July 2023

Refund my money

July 25, 2023
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Amir,

We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.

Thanks,
Team Snapdeal

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Rated 1 out of 5 stars

I have purchased Lux Cozi Xylo baniyan…

I have purchased Lux Cozi Xylo baniyan M size but Snapdeal delivered XXL.
Snapdeal is thinking your future body shape.
And customer service is very poor no response

May 7, 2023
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Aman,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Poorly organised,

Poorly organised,
Unable to talk to the customer service,
No reply or response to the chat massages
Could not update the delivery address

April 18, 2023
Unprompted review
Snapdeal logo

Reply from Snapdeal

Hi! We sincerely apologize for the inconvenience you had to face. Please email us your order details at care_yt@snapdeal.com so that we can check this and get your concern resolved on priority.

Thanks,
Team Snapdeal

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Rated 1 out of 5 stars

Placed an order for antivirus software…

Placed an order for antivirus software in October and confirmed the shipment will be delivered in a week. The shipment was deviated twice stating that delay of a week and further delay of another week.

Due to indefinite delay, I have cancelled the order in 3rd week of November and received a confirmation that the refund will be affected in 7 days. Now it is well over two and half months and still awaiting their reply even after having chat with customer support team few times.

Still looking for their response!!!!

October 29, 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Prasanth,

Apologies for the experience you have been through. Please share your order details at grievanceofficer@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

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Rated 1 out of 5 stars

Had a pathetic experience when I wanted…

Had a pathetic experience when I wanted to return a defective product supplied. Though I had ordered for white colored rotating container, I received blue one & that too was broken. But instead of resolving the issue, the pickup agents everytime refused to take it saying color is different. Tried talking to customer care executives thrice...everytime they are assuring that the return will be done but nobody turned up for pickup. Moving forward will never buy from Snapdeal. Pathetic service

January 19, 2023
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Ishrat,

We are really sorry for the trouble caused. Please share your order details at grievanceofficer@snapdeal.com and we'll get this issue sorted out.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

I ordered Bhuwal fashion white beige…

I ordered Bhuwal fashion white beige saree. They sent horrible pink. I asked for replace. Again they have send the same pink only. If asked in chat their repliesare irresponsible.

December 25, 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Customer,

We are really sorry for the trouble caused. Please share your order details at grievanceofficer@snapdeal.com and we'll get this issue sorted out.

Thanks,
Team Snapdeal

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Rated 1 out of 5 stars

Snap deal are a bunch of scammers

Snap deal are a bunch of scammers. I ordered a set of 3 water bottles, received only 1 in delivery. They have a chat bot that speaks the same crap over and over, no customer support executive. I returned the order, courier refused to pick saying items missing. I told yes, cause it was never delivered in full in the first place. Complete scam online shopping app. Never order from here.

December 18, 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Ashwin,

Apologies for the experience you have been through. Please share your order details at grievanceofficer@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

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Rated 1 out of 5 stars

It's just scaming customer i ordered a…

It's just scaming customer i ordered a keyboard mouse combo and it's been a month but still not recieve it.

November 3, 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Parita,

We are really sorry for the trouble caused. Please share your contact details at grievanceofficer@snapdeal.com and we'll connect with you to sort out the issue. We regret the inconvenience caused.

Thanks,
Team Snapdeal

Rated 4 out of 5 stars

Thet is not good shopping aap

Not good shopping aap

December 7, 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Rajesh,

It's our sincere endeavour to give you a great shopping experience. Let us know specific details of what is bothering you at grievanceofficer@snapdeal.com. We'll have this checked immediately.

Thanks,
Team Snapdeal

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