Snapfish Australia Reviews 213

TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

We have ordered a lot of photobooks from them but I think the quality has gone way down. The photos look terrible. There were also duplicates - lots of them - after they did the layout automatically.... See more

Rated 1 out of 5 stars

Orders- missing, incorrect, damaged. Customer service - call centres based in Asian countries, responses are exact repetitions, ‘escalating’ means email which you don’t here from to resolve the issue,... See more

Rated 1 out of 5 stars

I ordered photos at the start of March and I never received my online photos. My son needed them for a school project. It's been a month and there's no way to email anyone for support. I'm very disapp... See more

Rated 5 out of 5 stars

When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arr... See more

Company details

Written by the company

At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.


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1.8

Poor

TrustScore 2 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The quality of my photo book of 126…

The quality of my photo book of 126 pages is excellent and the fast delivery exceeded my expectations. I found putting text into a my photo book required some practice, however the finished product is excellent.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Very satisfied!

The whole process was so easy and the quality of the product was great! I would recommend it!

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

I love Snapfish. I have had about 20 + books created &…

I have had about 20 + books created & many other products thru Snapfish and I'm delighted with everyone one of them. The quality of each product is excellent. I love the ease & fun of creating my own books. The packaging for delivery & time frame of delivery is very good. I love a deal and Snapfish always has great deals re cost savings on all their products. I'm a very happy customer.

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website. Lots of products to choose from. Find the postage a bit steep, especially during covid, when we can only really shop online.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

I use Snapfish Australia regularly.

I use Snapfish Australia regularly, photo books, photo mugs and a canvas. I am always happy with my purchases. The quality is good and with special offers they can be very reasonable. The products have always arrived earlier than expected. I have recommended Snapfish to family and friends.

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

Best books, best service.

I have always had great service from Snapfish. The only "issue" I would mention is the lines drawn around the edge to keep the photos within. One of my books had a lot of the photos right to the edge of the book, but I have always been super careful to keep them within the lines ! Not a big deal, but every time I look through the book it bugs me !! Otherwise, excellent quality and great service whenever I've called for help.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

I love Snapfish 👍

I've bought a few things through Snapfish for myself and family members and have absolutely loved the quality and most of all the price of the products.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Simple and economical

From the simplicity of collating a photo book through to the seamless delivery, the process is easy to follow and the quality of product is above expectation

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Have been using Snapfish for a number…

Have been using Snapfish for a number of years and always found their programs easy to use and the final product 1st class. I've produced books for family members to celebrate special events as well as memories of trips we have taken.

July 7, 2021
Unprompted review

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