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Behöver du en hyrbil men vill hellre hyra av grannen istället för en traditionell biluthyrningsfirma? Vi har över 4000 bilar på vår plattform som delas med över 40 000 användare varje dag. Vare sig du är ute efter en romantisk cabriolet, en familjevänlig sedan, nätt och smidig kombi eller en stor och mäktig SUV så kan du hyra det på SnappCar. Under hyresperioden är bilen försäkrad av If så om olyckan skulle vara framme behöver ni inte oroa er över att behöva trassla med er egna försäkring. Kostnadsfri vägassistans ingår alltid. Alla våra användare går igenom en säker verifikationsprocess innan de får hyra eller hyra ut bil. Om du gillar orden prisvärt och miljövänligt så tror vi att du kommer att älska SnappCar!
Sanapp car are thieves.
The app itself works fine but watch out once they have your credit card details they will charge you for whatever they want, they will cancel the app and they will not give you any means of contacting them
I rented two cars via SnappCar.se and never had any problems the system was easy to use and seemed secure. The price for renting a car is less expensive than usual and you have more flexibility in picking hours and "services", for us some car proposed toddler car seat for example.
The customer added petrol in a diesel car. Appears to drive 25 km after that and next day car won't accelerate. Volvo claims bad or incorrect fuel but since only few litres of petrol were added to more than 60 litres of diesel, proof cannot be collected.
Snappcar or insurance didn't respond to this problem. The renter drove 25 km after he fuelled so basically cheated there as well as shown by logbook. Both escapes and I have to pay 10k swedish kronor for repair and roadside. I think if your car worths more than 20k, don't put it out there. There are strange renters and Snappcar insurance is a total scam.
Reply from SnappCar
Hi Misbah,
We are sorry to hear that you are dissatisified with our damage handling and that you feel left without any help. We always want to help the owner get any damage occurred during the rental period covered by either the insurance or the renter. It sounds like an unfortunate event where nor the insurer or workshop could find proof of this which indeed makes it difficult to legally demand payment from the renter. We do however always strive to improve our service and gratefully take this feedback onboard with us. Please don't hesitate to contact our support team if you have any further comments or questions unanswered.
very rude, disrespectful, helpless, cheater who will try to make money easily. I arrived on time by appointment as written in the email but still I was not allowed to drive the car. I had paid and registered the car and everything was in place except the app which could not be downloaded !!! so all my planning was crashed. Really bad experience
I never will suggest this company to anyone.
The app couldn’t downloaded and the site did not worked.
Reply from SnappCar
Hi Ahmad,
I'm so sorry to hear that you had a bad experience.
If you couldn't rent the car you had paid for we will take a look at the case and give you a refund.
Please contact us and let us know which account this was done from. If your App store/Play store is set to another country that could be the reason for not being able to download the app.
We hope to hear from you so we can sort it out!
Hi, I have used the snappcar service few number of times. It is good, I wish to use more but because of the fact that there is no helpline to speak and clarify things I mostly use aimo car sharing service here. They have a helpline number and I can reach them anytime to sort out things.
Previous to the last booking I suffered a lot to book a car and it was so painful which I cannot forget. If there was a helping then things would have been much smoother.
And because of this reason I could not recommend snappcar to my contacts as I don't want them to feel the inconvenience if any specifically during odd hours.
If you could take this point and sort this out I can assure you that I will make atleast 5 of my contacts to use snappcar service.
Thanks in advance!
Regards,
Gowri Shankar
Reply from SnappCar
Hi Gowri and thank you so much for your valuable feedback! I'm sorry to hear your experience hasn't been good and that the booking process did not feel smooth and easy. It should definitely not feel like that and we're of course taking this on board with us!
You can call 08-403 095 92 and leave a voicemail for any urgent matters or situations where you would need assistance via phone between 08-24.
Hope your future SnappCar experiences will be a lot better, please let us know!
Best,
Josefine
Community Support SnappCar
It was so easy to hire the van, pick up the chair and table on my own and get back home. all in 380sek for 4 hours. Very good user experience.
Reply from SnappCar
Hi,
We are so happy to hear that you liked renting via SnappCar! Thank you for leaving a review. 🙂
My experience using this platform to rent cars is beyond my expectation. I am very satisfied and can recommend this to all. No doubt or any regret(s) of any sought.
Reply from SnappCar
That is so nice to hear, thank you for letting us know Stewart! This made me really happy! 😊
The idea of the shared cars are great. However the technical solution needs to be worked on, the app full of bugs, takes a lot of time to get help, and the customer support is horrible.
Reply from SnappCar
Hi! First of all, we want to apologize for being slow to respond. Since I can't see your account I don't know what the issue was regarding, so if you email us again or record a voicemail we will try to help you as best we can. Just mention Trustpilot and we'll keep an eye on it. Today there is help to get in both Swedish and English.
Warm regards, Li and Kajsa
Good and easy and helpful in the right time.
Easy and a good way of renting a car when you need it. Highly recommended!
Great app and initiativ. The more that idé it the better!
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